Dell U3818DW UltraSharp Monitor Users Guide
Dell U3818DW Manual
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- Dell U3818DW | UltraSharp Monitor Users Guide - Page 1
Dell UltraSharp U3818DW Monitor User's Guide Model: U3818DW Regulatory model: U3818DWb - Dell U3818DW | UltraSharp Monitor Users Guide - Page 2
: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017-2020 Dell Inc. All rights reserved. This product is protected by U.S. and international - Dell U3818DW | UltraSharp Monitor Users Guide - Page 3
Contents About Your Monitor 5 Package Contents 5 Product Features 7 Identifying Parts and Controls 8 Monitor Specifications 12 Plug and Play Capability 20 Universal Serial Bus (USB) Interface 20 LCD Monitor Quality and Pixel Policy 22 Maintenance Guidelines 22 Setting Up the Monitor 24 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 4
35 Setting the Maximum Resolution 52 Setting the KVM Switch 53 Setting the Auto KVM 56 Using the Tilt, Swivel, and Vertical Extension 58 Troubleshooting 59 Self-Test 59 Built-in Diagnostics 60 Always On USB Type-C Charging 60 Common Problems 61 Product Specific Problems 63 Universal Serial - Dell U3818DW | UltraSharp Monitor Users Guide - Page 5
with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship please refer to the respective stand setup guide for setup instructions. Monitor Stand Riser Stand Base About Your Monitor | 5 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 6
Power Cable (Varies by Country) HDMI Cable DP Cable (DP to DP) USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) USB Type-C Cable • Quick Setup Guide • Factory Calibration Report • Safety, Environmental, and Regulatory Information 6 | About Your Monitor - Dell U3818DW | UltraSharp Monitor Users Guide - Page 7
Features The Dell U3818DW monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 95.29 cm (37.5-inch) viewable area display (measured diagonally). 3840 x 1600 (21:9) resolution, plus full-screen support for lower - Dell U3818DW | UltraSharp Monitor Users Guide - Page 8
Identifying Parts and Controls Front View Front panel controls Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) 8 | About Your Monitor - Dell U3818DW | UltraSharp Monitor Users Guide - Page 9
-compatible wall mount kit (100 mm x 100 mm). Lists the regulatory approvals. Releases stand from monitor. Refer to this label if you need to contact Dell for technical support. Use to organize cables by placing them through the slot. About Your Monitor | 9 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 10
Side View Label Description 1 USB downstream port 2 USB downstream port with Power Charging Use Connect your USB device. You can signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent - Dell U3818DW | UltraSharp Monitor Users Guide - Page 11
cable. Connect your computer with DP cable. Connect the USB Type-C cable that came with your monitor to the computer or mobile device. This port supports USB Power Delivery, Data, and DP video signal. Connect your speakers.* Connect the USB cable that came with your monitor to the computer. Once - Dell U3818DW | UltraSharp Monitor Users Guide - Page 12
supported for the audio line out connector. ** To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent port * Calibration accuracy Built-in devices U3818DW Active matrix - TFT LCD In - Dell U3818DW | UltraSharp Monitor Users Guide - Page 13
• 2 x USB 3.0 Upstream port • 2 x USB 3.0 Downstream port (side) • 2 x USB 3.0 Downstream port (bottom) • 1 x USB as it may damage the monitor. Dell Display Manager (DDM) Easy Arrange, panel native only, under Custom Mode preset. Resolution Specifications Model Horizontal scan range (HDMI & - Dell U3818DW | UltraSharp Monitor Users Guide - Page 14
78.8 108 71 108 135 162 148.5 241.5 395 Sync Polarity (Horizontal/ Vertical) * Requires a graphics card that supports HDMI 2.0. Electrical Specifications Model Video input signals U3818DW HDMI 2.0*/DP 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair. 14 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 15
start) * Not Support HDMI 2.0 optional specification, include HDMI Ethernet Channel (HEC), Audio Return Channel (ARC), standard for 3D format and resolutions, and standard for 4K digital cinema resolution. Speaker Specifications Model Speaker Frequency Response Impedance U3818DW 2 x 9.0 W 100 Hz - Dell U3818DW | UltraSharp Monitor Users Guide - Page 16
wall 9.1 kg (19.9 lb) mount or VESA mount considerations no cables) Weight of stand assembly 2.5 kg (5.5 lb) Front frame gloss Black Frame - 30 gloss unit (max.) Environmental Characteristics Model U3818DW Compliant Standards • RoHS-compliant • BFR/PVC-free (Halogen-free) excluding external - Dell U3818DW | UltraSharp Monitor Users Guide - Page 17
Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input - Dell U3818DW | UltraSharp Monitor Users Guide - Page 18
Pin Assignments DisplayPort Connector Pin 20-pin Side of the Number Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-PWR 20 +3.3 V - Dell U3818DW | UltraSharp Monitor Users Guide - Page 19
HDMI Connector Pin 19-pin Side of the Number Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- - Dell U3818DW | UltraSharp Monitor Users Guide - Page 20
-speed High speed Full speed Data Rate 5 Gbps 480 Mbps 12 Mbps Power Consumption* 4.5 W (Max, each port) 4.5 W (Max, each port) 4.5 W (Max, each port) * Up to 2A on USB downstream port (port with compliance devices or normal USB devices. battery icon) with BC1.2 USB 3.0 Type-C Video Data Power - Dell U3818DW | UltraSharp Monitor Users Guide - Page 21
4 GND 5 SSTX- 6 SSTX+ 7 GND 8 SSRX- 9 SSRX+ USB Downstream Connector Pin Number 1 2 3 4 5 6 7 8 9 9-pin Side of the Connector VCC DD+ GND SSRXSSRX+ GND SSTXSSTX+ USB Type-C Connector Pin Number A1 A2 A3 A4 A5 A6 Signal Name GND TX1+ TX1VBUS CC D+ Pin Number B1 B2 B3 B4 B5 B6 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 22
side • Power Charging Port- the port with battery icon; supports fast current charging capability Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions - Dell U3818DW | UltraSharp Monitor Users Guide - Page 23
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor. • If you notice white powder when you unpack your monitor, wipe it off with a cloth. • Handle your monitor with care as a darker-colored monitor may get - Dell U3818DW | UltraSharp Monitor Users Guide - Page 24
factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. CAUTION: Do not remove the monitor from the packaging box before attaching the stand. To attach the monitor stand: 1 Follow the - Dell U3818DW | UltraSharp Monitor Users Guide - Page 25
5 Lift the cover, as shown, to expose the VESA area for stand assembly. 6 Attach the stand assembly to the monitor. a Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b Press the stand down till it snaps into place. Setting Up the Monitor | 25 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 26
7 Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 8 Remove the cover from the monitor. 26 | Setting Up the Monitor - Dell U3818DW | UltraSharp Monitor Users Guide - Page 27
begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the device. Connecting the HDMI Cable NOTE: The default out of factory setting in the U3818DW is HDMI 2.0. If the monitor fails to show any content after the HDMI cable is - Dell U3818DW | UltraSharp Monitor Users Guide - Page 28
Connecting the DisplayPort (DP to DP) Cable NOTE: The default out of factory setting in the U3818DW is DP1.2. If the monitor fails to show any content after the DP cable is connected, follow the procedures below to change the settings from - Dell U3818DW | UltraSharp Monitor Users Guide - Page 29
monitor only. • This port supports DisplayPort Alternate Mode (DP 1.2 standard only). • The USB Type-C power delivery compliant port (PD Version 2.0) delivers up it may not be powered up or charged with the USB PD port of U3818DW. CAUTION: The graphics are used for the purpose of illustration only. - Dell U3818DW | UltraSharp Monitor Users Guide - Page 30
OSD menu. (See USB Selection and Setting the KVM Switch for details). 4 Turn On the monitor and the computer(s). If your monitor displays an image, installation is complete. If it does not display an image, see Universal Serial Bus (USB) Specific Problems. 5 Use the cable slot on the monitor stand - Dell U3818DW | UltraSharp Monitor Users Guide - Page 31
monitor. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions . To remove the stand: 1 Place the monitor on a soft cloth or cushion. 2 Press and hold the stand release button. 3 Lift the - Dell U3818DW | UltraSharp Monitor Users Guide - Page 32
securing the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum - Dell U3818DW | UltraSharp Monitor Users Guide - Page 33
Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front panel buttons: Front Panel Button 1 Shortcut key/ Preset Modes - Dell U3818DW | UltraSharp Monitor Users Guide - Page 34
2 Use this button to adjust the volume. Minimum is '0' (-). Maximum is '100' (+). Shortcut key/ Volume 3 Use the MENU button to launch the On-Screen Display (OSD). See Accessing the Menu System. Menu 4 Use this button to exit the OSD main menu. Exit 5 Use the Power button to turn the - Dell U3818DW | UltraSharp Monitor Users Guide - Page 35
3 Use the OK button to confirm your selection. OK 4 Use the Back button to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor - Dell U3818DW | UltraSharp Monitor Users Guide - Page 36
of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On. Adjust the Brightness first, and then adjust the Contrast only if further - Dell U3818DW | UltraSharp Monitor Users Guide - Page 37
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. USB Type-C DP HDMI 1 HDMI 2 Auto Select Reset Input Source Color Select the USB Type-C input when you are using the USB Type-C connector. Select the DP input when you are - Dell U3818DW | UltraSharp Monitor Users Guide - Page 38
applications. • Color Temp.: Allows users to select the color temperature: 5000K, 5700K, 6500K, 7500K, 9300K, and 10000K. • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the three colors (R, G, B) values and create your own preset color mode. 38 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 39
monitor is connected to a computer (or DVD player) using the DP or HDMI or USB Type-C cable. YPbPr: Select this option if your DVD player supports only YPbPr output. Hue This feature can shift the color of the video image to green or purple. This is used to adjust the desired - Dell U3818DW | UltraSharp Monitor Users Guide - Page 40
Display Use Display to adjust images. Aspect Ratio Adjusts the image ratio to Wide 21:9, Auto Resize, 4:3, or 1:1. Sharpness This feature can make the image look sharper or softer. Use or to adjust the sharpness from '0' to '100'. Dynamic Contrast Allows you to increase the level of contrast - Dell U3818DW | UltraSharp Monitor Users Guide - Page 41
PIP/PBP This function brings up a window displaying image from another input source. Main Window USB Type-C DP HDMI 1 HDMI 2 USB Type-C X Sub-Window DP HDMI 1 X X HDMI 2 X NOTE: The images under PBP will be displayed at the center of the screen, not full screen. Operating the Monitor | 41 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 42
PIP/PBP Mode Adjusts the PIP/PBP (Picture in Picture/Picture by Picture) mode to PIP Small, PIP Large, or PBP. You can disable this feature by selecting Off. PIP Small I II PIP Large I II PBP I II PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the - Dell U3818DW | UltraSharp Monitor Users Guide - Page 43
be used by the current input signals when you connect a computer to either one of the upstream ports. See also Setting the KVM Switch for details. When you use only one upstream port, the connected upstream port is active. Audio NOTE: To prevent data damage or loss, before changing USB upstream - Dell U3818DW | UltraSharp Monitor Users Guide - Page 44
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, - Dell U3818DW | UltraSharp Monitor Users Guide - Page 45
Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. Reset Menu • Menu Buttons: All Menu/function buttons (except the Power button) are locked and not accessible by - Dell U3818DW | UltraSharp Monitor Users Guide - Page 46
NOTE: This option is only available when the USB Type-C (Upstream Port) cable is unplugged. If the USB Type-C cable is connected, is not accessible. NOTE: This option was previously called USB in older monitor firmware revisions. USB-C Charging Allows you to enable or disable the Always On USB - Dell U3818DW | UltraSharp Monitor Users Guide - Page 47
Others Display Info DDC/CI Displays the monitor's current settings. DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this - Dell U3818DW | UltraSharp Monitor Users Guide - Page 48
on the Conditioning degree of image retention, the program may take some time to run. You can enable this feature by selecting On. Firmware Displays the firmware version of your monitor. Reset Others Reset all settings under the Others menu to the factory preset values. Factory Reset Reset all - Dell U3818DW | UltraSharp Monitor Users Guide - Page 49
Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message: NOTE: The message may be slightly different according to - Dell U3818DW | UltraSharp Monitor Users Guide - Page 50
You will see the following message before the Lock function is activated: NOTE: The message may be slightly different according to the selected settings. When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the - Dell U3818DW | UltraSharp Monitor Users Guide - Page 51
signal. When Factory Reset is selected, a floating dialog box as shown below appears. When Yes is selected, a floating dialog box as shown below appears. See Troubleshooting for more information. Operating the Monitor | 51 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 52
click Screen Resolution. 3 Click the Dropdown list of the Screen Resolution and driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver - Dell U3818DW | UltraSharp Monitor Users Guide - Page 53
Switch The built-in KVM switch allows you to control up to 2 computers from a single set of keyboard and mouse connected to the monitor. a When connecting HDMI 1 + USB 1 to computer 1 and DP + USB Type-C to computer 2: NOTE: The USB Type-C connection currently supports only data transfer. Make sure - Dell U3818DW | UltraSharp Monitor Users Guide - Page 54
b When connecting HDMI 1 + USB 1 to computer 1 and HDMI 2 + USB 2 to computer 2: Make sure USB Selection for HDMI 1 is set to USB 1 and HDMI 2 is set to USB 2. 54 | Operating the Monitor - Dell U3818DW | UltraSharp Monitor Users Guide - Page 55
video and data transfer. Make sure USB Selection for HDMI 1 is set to USB 1. NOTE: As the USB Type-C port supports the DisplayPort Alternate Mode, there is no need to set USB Selection for USB Type-C. NOTE: When connecting to different video input sources not shown - Dell U3818DW | UltraSharp Monitor Users Guide - Page 56
Setting the Auto KVM You can follow below instruction to set up Auto KVM for your monitor: 1 Ensure that PIP/PBP Mode is Off. 2 Ensure that Auto Select is On. 56 | Operating the Monitor - Dell U3818DW | UltraSharp Monitor Users Guide - Page 57
3 Ensure that the USB ports and the video inputs are paired accordingly. NOTE: For USB Type-C connection, there is no further setting required. Operating the Monitor | 57 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 58
Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle - Dell U3818DW | UltraSharp Monitor Users Guide - Page 59
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check , check your video controller and computer, because your monitor is functioning properly. Troubleshooting | 59 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 60
an inherent problem with your firmware revision in Firmware. If this is not available, go to the Dell download support site for the latest application installer (Monitor Firmware Update Utility.exe) and refer to the Firmware Update Instruction User's Guide: www.dell.com/U3818DW. 60 | Troubleshooting - Dell U3818DW | UltraSharp Monitor Users Guide - Page 61
Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/ support/monitors. • Reset the monitor to factory settings. • Adjust brightness & contrast controls via OSD. • Reset the monitor to factory settings. • Adjust horizontal & vertical controls via OSD. Troubleshooting - Dell U3818DW | UltraSharp Monitor Users Guide - Page 62
lines Synchronization Screen is Problems scrambled or appears torn Safety Related Issues Intermittent Problems Visible signs of smoke the computer in the safe mode. • Do not perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video cable connecting the monitor to - Dell U3818DW | UltraSharp Monitor Users Guide - Page 63
Problems Specific Problems Specific Symptoms What You Experience USB interface is USB peripherals not working are not working USB Type-C port does the connected device is compliant with the USB-C specification. The USB Type-C port supports USB 3.1 with speeds up to 10 Gbps and an output of 95 - Dell U3818DW | UltraSharp Monitor Users Guide - Page 64
USB receiver as far away as possible from the USB 3.0 port. Speakers Specific Problems Specific Symptoms No sound coming from the speakers What You Experience Audio Line Out port. • Unplug the audio cable from the Audio Line Out port. • Reset the monitor to factory settings. 64 | Troubleshooting - Dell U3818DW | UltraSharp Monitor Users Guide - Page 65
hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
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Dell UltraSharp U3818DW Monitor
User’s Guide
Model: U3818DW
Regulatory model: U3818DWb