Dell Vostro A100 Setup and Quick Reference Guide - Page 4

Reinstalling Software, Finding Information, Getting Help, Troubleshooting Tips, Drivers

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Contents Error Messages 34 System Messages 40 Troubleshooting Software and Hardware Problems 42 Dell Diagnostics 42 Troubleshooting Tips 45 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell Technical Update Service . . . 49 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft® Windows® System Restore 54 Using Dell™ Factory Image Restore 56 Using the Operating System Media 57 Finding Information 59 Getting Help 63 Obtaining Assistance 63 Technical Support and Customer Service 64 4

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Contents
4
Error Messages
. . . . . . . . . . .
34
System Messages
. . . . . . . . .
40
Troubleshooting Software and
Hardware Problems
. . . . . . . .
42
Dell Diagnostics
. . . . . . . . . .
42
Troubleshooting Tips
. . . . . . . .
45
Power Problems
. . . . . . . . . .
45
Memory Problems
. . . . . . . . .
46
Lockups and Software
Problems
. . . . . . . . . . . . . .
47
Dell Technical Update Service
. . .
49
Reinstalling Software
. . . . . . .
51
Drivers
. . . . . . . . . . . . . . . . .
51
Identifying Drivers
. . . . . . . . .
51
Reinstalling Drivers and
Utilities
. . . . . . . . . . . . . . .
51
Restoring Your Operating
System
. . . . . . . . . . . . . . . .
54
Using Microsoft
®
Windows
®
System Restore
. . . . . . . . . . .
54
Using Dell™ Factory Image
Restore
. . . . . . . . . . . . . . .
56
Using the Operating System
Media
. . . . . . . . . . . . . . . .
57
Finding Information
. . . . . . . .
59
Getting Help
. . . . . . . . . . . . .
63
Obtaining Assistance
. . . . . . .
63
Technical Support and Customer
Service
. . . . . . . . . . . . . . .
64