Dell Vostro A100 Setup and Quick Reference Guide - Page 52

Using the Drivers and Utilities Media, Properties, Device Manager, User Account Control, Continue - case

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Reinstalling Software 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 54) to return your computer to the operating state that existed before you installed the new driver. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 52 1 With the Windows desktop displayed, insert your Drivers and Utilities media. 2 If this is your first time to use the Drivers and Utilities media, go to step 3. If not, go to step 6. 3 When the Drivers and Utilities media installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer, click your media drive directory to display the media contents, and then double-click the autorcd.exe file. 4 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer. 5 When you see the Windows desktop, reinsert the Drivers and Utilities media.

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Reinstalling Software
52
2
Click
Properties
→
Device Manager
.
NOTE:
The
User Account Control
window may appear. If you are an
administrator on the computer, click
Continue
; otherwise, contact your
administrator to enter the Device
Manager.
3
Right-click the device for which the new
driver was installed and click
Properties
.
4
Click the
Drivers
tab
→
Roll Back Driver
.
If Device Driver Rollback does not resolve the
problem, then use System Restore (see "Restoring
Your Operating System" on page 54) to return your
computer to the operating state that existed before
you installed the new driver.
Using the Drivers and Utilities Media
If using
Device Driver Rollback or System Restore
(see "Restoring Your Operating System" on page 54)
does not resolve the problem, reinstall the driver
from your
Drivers and Utilities
media.
1
With the Windows desktop displayed, insert
your
Drivers and Utilities
media.
2
If this is your first time to use the
Drivers and
Utilities
media, go to step 3. If not, go to
step 6.
3
When the
Drivers and Utilities
media
installation program starts, follow the
prompts on the screen.
NOTE:
In most cases, the
Drivers and
Utilities
program starts running
automatically. If it does not, start
Windows Explorer, click your media
drive directory to display the media
contents, and then double-click the
autorcd.exe
file.
4
When the
InstallShield Wizard Complete
window appears, remove the
Drivers and
Utilities
media and click
Finish
to restart the
computer.
5
When you see the Windows desktop,
reinsert the
Drivers and Utilities
media.