Dell Vostro A100 Setup and Quick Reference Guide - Page 43

When to Use the Dell Diagnostics, Starting the Dell Diagnostics From Your, Hard Drive - drivers

Get Dell Vostro A100 PDF manuals and user guides View all Dell Vostro A100 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 43 highlights

When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 47) and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTICE: The Dell Diagnostics works only on Dell computers. NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer. See your Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Dell Drivers and Utilities media. Troubleshooting Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2 Turn on (or restart) your computer. 3 When the DELL™ logo appears, press immediately. Select Diagnostics from the start menu and press . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again. 43

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
Troubleshooting
43
When to Use the Dell Diagnostics
If you experience a problem with your computer,
perform the checks in Lockups and Software
Problems (see "Lockups and Software Problems" on
page 47) and run the Dell Diagnostics before you
contact Dell for technical assistance.
It is recommended that you print these procedures
before you begin.
NOTICE:
The Dell Diagnostics works only on
Dell computers.
NOTE:
The Dell
Drivers and Utilities
media
is
optional and may not ship with your
computer.
See your
Service Manual
at
support.dell.com
to
review your computer’s configuration information,
and ensure that the device that you want to test
displays in the system setup program and is active.
Start the Dell Diagnostics from your hard drive or
from the Dell
Drivers and Utilities
media.
Starting the Dell Diagnostics From Your
Hard Drive
NOTE:
If your computer cannot display a
screen image, see
"Contacting Dell
" on
page 69.
1
Ensure that the computer is connected to an
electrical outlet that is known to be working
properly.
2
Turn on (or restart) your computer.
3
When the DELL™ logo appears, press <F12>
immediately. Select
Diagnostics
from the
start menu and press <Enter>.
NOTE:
If you wait too long and the
operating system logo appears,
continue to wait until you see the
Microsoft
®
Windows
®
desktop, and
then shut down your computer and try
again.