Dell Vostro A100 Setup and Quick Reference Guide - Page 49

Dell Technical Update Service, Other software problems - driver

Page 49 highlights

Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. Troubleshooting BACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs. • Save and close any open files or programs and shut down your computer through the Start menu. Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate. 49

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Troubleshooting
49
Other software problems
C
HECK
THE
SOFTWARE
DOCUMENTATION
OR
CONTACT
THE
SOFTWARE
MANUFACTURER
FOR
TROUBLESHOOTING
INFORMATION
Ensure that the program is compatible with
the operating system installed on your
computer.
Ensure that your computer meets the
minimum hardware requirements needed to
run the software. See the software
documentation for information.
Ensure that the program is installed and
configured properly.
Verify that the device drivers do not conflict
with the program.
If necessary, uninstall and then reinstall the
program.
B
ACK
UP
YOUR
FILES
IMMEDIATELY
Use a virus-scanning program to check the
hard drive, floppy disks, CDs, or DVDs.
Save and close any open files or programs
and shut down your computer through the
Start menu.
Dell Technical Update Service
The Dell Technical Update service provides
proactive e-mail notification of software and
hardware updates for your computer. The service is
free and can be customized for content, format, and
how frequently you receive notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate
.