Dell Wyse 5070 Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s
Dell Wyse 5070 Manual
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- Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 1
Windows 10 IoT Enterprise for Dell Wyse Thin Clients Administrator's Guide - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 2
data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018- 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 3
Contents 1 Introduction...6 Technical support...6 About this guide...6 Supported thin clients...6 2 Getting started...7 Automatic and manual login...7 Before configuring your thin clients...7 Using your desktop...8 Using the Start Menu...8 Using the search box...8 Grouping Applications into - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 4
Initialize TPM and enable BitLocker manually...25 Configuring Bluetooth connections...26 components...29 System Center Configuration Manager Client 2016 and 2019 29 Devices Suite Enterprise...32 C-A-D tool...32 Wyse Device Agent...33 Citrix HDX image factory manifest information 34 Dell Docking - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 5
Changing the computer name of a thin client...45 6 System administration...47 Accessing thin client BIOS settings...47 Unified Extensible Firmware Interface and secure boot 47 Booting from DOS USB key ...47 Creating bootable UEFI USB key ...48 Using Dell Wyse Management Suite...48 Ports and slots - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 6
workplace. For more information about the features applicable for your thin client, see the respective User Guides at https:// support.dell.com/manuals. Technical support To access technical resources self-service portal, knowledge base articles, software downloads, registration, warranty extensions - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 7
different user accounts: • Administrators-The default user name is Admin and the default case-sensitive password is DellCCCvdi. • Users-The default user name is User and default case-sensitive password is DellCCCvdi. • Customized User-Log in to your thin client by entering the user credentials which - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 8
Center. In addition to the Standard Desktop icons, an extended set of resources for configuring user preference settings and system . You can also find results for files, applications, or settings across your thin client. The suggestions and results related to your searched item are displayed in the - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 9
to a printer or an external device You can connect USB-interfaced printers or a USB-to-parallel adapter-interfaced printer to your thin client device using a USB port. Follow your printer's USB installation instructions before connecting to a USB port. To connect to the printer, add the printer - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 10
certain extended features in the Start menu. You can perform the following tasks: • Browse the Internet with Internet Explorer • Use the Dell Thin Client Application • Configure Citrix Receiver Session Services • Configure Remote Desktop Connection Session Services • Use VMware Horizon Client to - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 11
Patents, and About and Support are displayed. Configuring Citrix Receiver session services Citrix Receiver is a server-based computing technology that separates the logic of an application from its user interface. The Citrix Receiver client software installed on the thin client device enables you to - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 12
to virtual desktop VMware Horizon Client is a locally installed software application that communicates between View Connection Server and thin client operating system. It provides access to centrally hosted virtual desktops from your thin clients. VMware session services can be made 12 Accessible - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 13
Certificate checking mode-Certificate checking mode determines how the client proceeds when the client cannot verify that your connection to the server is secure. It is recommended that you do not change this setting unless instructed by your system administrator. To access the certificate checking - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 14
your credentials, and click Login. The DELL - Ericom Application Zone window is displayed. NOTE: By default, the Ericom AccessPad login window is displayed support.microsoft.com. Wyse Easy Setup Wyse Easy Setup enables administrators to quickly and easily deploy configurations on thin clients. Wyse - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 15
's disk overlay. Clearing the UWF overlay extends the device uptime. For more information, see Overlay Optimizer Release notes at https://downloads.dell.com/wyse/. Dell Secure Client Dell secure client is a security software for Windows-based thin clients. This software applies restrictions to the - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 16
saved as a .csv file at C:\Program Files\Wyse\DellSecureClient\. Export a configuration Steps 1. Disable the write filter. The thin client restarts. 2. Log in as an administrator. 3. Double-click the Dell Secure Client application. The Dell Secure Client user interface is displayed. 4. Click Export - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 17
C:\Program Files \Windows Defender HKLM\SOFTWARE \WOW6432Node\3DMAX HKLM\SOFTWARE \WOW6432Node\3DMAX HKLM\SOFTWARE \WOW6432Node\Dell \CommandUpdate HKLM\SOFTWARE \WOW6432Node\Dell \CommandUpdate Apps NT Account C:\Windows Admin1 \System32\notep ad.exe C:\Windows System \System32\mspai nt - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 18
[ { "itemKey": "policyType", "itemValue": "file", "itemValueExtra": null, "valueType": "STRING" }, { "itemKey": "location", "itemValue": " C:\\Program Files\\AutoCAD ", "itemValueExtra": null, "valueType": "STRING" }, { "itemKey": "application", "itemValue": " C:\\Program Files\\AutoCAD\\audtocadx64 - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 19
multiple thin clients by using the following methods: • Dell Secure Client user interface • Wyse Dell Secure Client. Use this command to start the Dell Secure Client in application hash or application path mode. Application mode is the default mode and if you do not enter any value, the default - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 20
. NOTE: To use this command, the write filter must be disabled. Use this command to remove a policy to the Dell Secure Client. This command is enabled after you restart the thin client. Path of the file, folder, or registry key-The modifications to the file, folder, or registry key is monitored by - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 21
.ini. 2. Update the [LoggingLevel] DSCSVC parameter to 4. You can view the logfiles for different Dell Secure Client components at C:\Wyse\WDA\DellSecureClient. Tips and best practices This section provides information about the best practices, and tips that help you to work effectively - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 22
filter. Invalid data at index is entered. Aborting edit. Error while querying the state of Dell Secure Client. The configuration file may be corrupted. If the file is corrupted in the next boot, default policies are applied. Policy location is not found in the UWF exclusion list. Invalid Command - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 23
Administrative features Admin is a default user profile created for the user who is a member of the administrator group. To log in as an administrator, see Automatic and manual login. When you log in to your thin client device as an administrator, you can access certain notable extended features in - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 24
support.microsoft.com. Managing services To view and manage the services installed on the thin client device, use the Services window. To open the Services Manual • Disabled For more information, see Component Services Administration at https://support for entire volumes. By default, it uses the AES - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 25
the new alphanumeric password. 12. Log in to the administrator account and verify the encryption of the C drive. NOTE: To update the BIOS in BitLocker encryption do the following: a. Copy the BIOS executable file to the USB drive. b. Connect the USB to the respective thin client. c. Right-click the - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 26
check box is selected by default. 10. Clear the Allow firmware Configurations window select the Enabled radio button and click Apply. 17. Click OK. 18. Open gpupdate /force using the run command. You can also restart the thin client in the BitLocker screen to boot to the thin client. 31. Log in to - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 27
Wyse Management Suite server, do the following: Steps 1. Log in as an administrator. 2. Go to Start > Dell Thin Client Application. The Dell Thin Client your thin clients. NOTE: For details about the custom field information, see the WDM and WMS documentation at www.dell.com/support. Configuring - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 28
, and to change the default user name, password, and domain for a thin client, use the auto logon feature. About this task To enable/disable auto logon: Steps 1. Log in as an administrator. 2. Go to Start > Dell Thin Client Application. The Dell Thin Client Application window is displayed. 3. On - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 29
and on-premises, from a single administrative console. For more information, see Managing Windows-based Dell Wyse Thin Clients using System Center Configuration Manager Administrator's Guide at support.dell.com/ manuals. Devices and printers To add devices and printers, use the Devices and Printers - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 30
Add a Printer wizard session starts. A Dell Open Print Driver is installed on the thin client along with other built-in print drivers. To print full text and graphics to a local printer, install the driver provided by the manufacturer according to the instructions. Printing to network printers from - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 31
are using your thin client to place or receive telephone calls. 3. Click Apply, and click OK. NOTE: • It is recommended that you use powered speakers. • tab, change the language to be displayed in programs that do not support Unicode, and copy the settings. Managing user accounts To manage users and - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 32
(ATP) is a new service that helps enterprises to detect, Dell Data Protection | Threat Defense Agent (powered Dell Endpoint Security Suite Enterprise version 10.1 is supported. This feature is supported only on Wyse 5070 thin client, Wyse 5470 thin client, and Wyse 5470 All-in-One thin client - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 33
by Dell Wyse Device Manager (WDM), and Dell Wyse Management Suite (WMS). For more information, see the latest Dell Wyse Device Agent Release Notes at support.dell.com/manuals. NOTE: You cannot manage Wyse 5070 thin client, Wyse 5470 thin client, and Wyse 5470 All-in-One thin client using Wyse Device - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 34
one into the computer. The Wyse 5470 thin client supports the Dell Docking Station WD19. For more information, see Dell Docking Station WD19 User's Guide and Microsoft Windows 10 IoT Enterprise for Dell Wyse 5470 thin client Release Notes at support.dell.com/manuals. 34 Administrative features - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 35
Server-After you log in to your thin client, the Windows VNC Server utility starts automatically. VNC allows a thin client desktop to be accessed remotely for administration and support. For more information, see Using Tight VNC to Shadow a thin client. Utilities affected by log off, restart, and - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 36
this feature, the thin client power must be turned on default file folders excluded from being filtered by UWF: • C:\Users\Admin instructions further include never enabling the Windows Page File feature during regular use of the thin client. Any operation of a Dell Wyse Windows Embedded Thin Client - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 37
desktop. This icon disables the filter and reboots the system. 3. Configure the thin client device as per your requirements. 4. After you configure the thin client device, to enable the Unified Write Filter, double-click the Dell Wyse WF Enable icon on the desktop. This icon enables the filter and - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 38
Write Filter is enabled. • Dell Wyse WF Disable Icon(Red)-Double- Wyse Unified Write Filter Control dialog box includes the following: • UWF status • Current Status-Shows the status of the Unified Write Filter. The status may either be Enabled or Disabled. • Boot Command-Shows the status of the Boot - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 39
are not committed until an administrator restarts the thin client device manually. Application Launch Manager The Application Launch Manager (ALM) version 1.0 enables you to start an application that is based on predefined events such as service startup, user login/logoff, or system shutdown in - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 40
USER_LOGOFF, SVC_STARTUP, and ON_SHUTDOWN, are supported in the ALM application. You can service startup, user logoff, or system shutdown. It also enables you to configure multilevel logs which are essential for troubleshooting xData Cleanup Manager are cleaned by default. xDCM CLI tool You can use - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 41
Disk XDCM.exe -Remove -CleanupType:File Name:Notepad -CleanFrom:Overlay NOTE: • If you log off from the thin client when UWF is disabled, the folder cleanup node is used by ClientServiceEngine service to clean up the contents inside the directory C:\Windows\Security. Also, when the contents of this - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 42
use the drive Z. The default configuration settings that are mentioned in Managing Users and Groups with User Accounts minimize writing to the drive C for factory-installed applications. drive Z Drive Z is the on-board volatile memory (Dell Wyse RAM Disk) of the thin client. It is recommended that - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 43
. To map the network drive and retain the mappings after the thin client device is restarted, see Map a network drive at https://support.microsoft.com. Participating in domains You can participate in domains by joining the thin client device to a domain or by using roaming profiles. About this task - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 44
user profile properties, use the User Accounts window. By default, a new user is only a member of the Users example, you can use the Windows Help and Support window to search for items such as user , the number of additional users on the thin client device should be kept minimum. About this task - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 45
configuration settings of the factory-installed applications. To configure the default admin and user profiles stored on the thin client: Steps 1. On the thin client Administrators can change the computer name of a thin client. The computer name information and the Terminal Services Client Access - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 46
5. In the Computer Name window, type the name for the thin client device in the Computer name field, and click OK. 6. In the Confirmation dialog box, click OK to restart for applying the changes. 7. Click Close, and - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 47
boot from a DOS USB key on the supported thin client devices: Example Table 13. Booting from a DOS USB key Thin clients Guidelines to boot the thin client • Wyse 5020 Thin Client with Win10 IoT (D90Q10) • Wyse 7020 Thin Client with Win10 IoT (Z90Q10) • Wyse 7020 Accelerated Graphics Thin Client - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 48
by using Wyse Device Agent at dell.com/support/manuals. Ports and slots The thin client device has many ports and slots. For information on the ports and slots on the thin client device at your workplace, see the respective Quick Start Guide at dell.com/support. To provide the services through the - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 49
the TightVNC icon in the taskbar, • To configure TightVNC server, the default password is DELL. Using TightVNC to shadow a thin client About this task TightVNC Server starts automatically as a service upon thin client startup. The TightVNC Server service can also be stopped and started by using the - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 50
TightVNC Server Configuration (offline) dialog box is displayed. 2. In the Server tab, set the Primary password. Use this password while shadowing the thin client. Default primary password is Wyse. 3. In the Server tab, select the following check boxes: • Accept incoming connections • Require VNC - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 51
• Using Domain Name System (DNS) • About Citrix Studio • About VMware Horizon View Manager Services Understanding how to configure your network services Network services provided to thin clients can include DHCP, FTP file services, and DNS. You can configure, design, and manage your network - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 52
thin client) T1 (renew) Time Required T2 (rebind) Time Required Client identifier Always sent Remote Server IP Address or name Optional Logon User Name used for a connection Optional Domain name used for a connection Optional Logon Password provides an easy end-user computing experience - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 53
-A software service that is installed on all guest virtual machines, physical systems, or terminal servers. View Manager manages this software. The agent provides features such as the Remote Desktop Connection monitoring, virtual printing, remote USB support, and single sign-on. • View Client-It is - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 54
firmware on your thin client. Use the Dell Wyse USB Imaging Tool version 3.2.0 to install the Windows 10 IoT Enterprise image on your thin client. For information about installation instructions, see the Dell Wyse USB Imaging Tool version 3.2.0 User's Guide at https://downloads.dell.com/wyse - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 55
Manager (SCCM) • USB Imaging Tool For information about Wyse Management Suite and SCCM, see the respective guides at https://support.dell.com/manuals. For information about USB Imaging Tool, see Dell Wyse USB Imaging Tool User's Guide at https://downloads.dell.com/wyse. Frequently asked questions - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 56
language. 4. Deploy the .xml file manually, or by using SCCM or Custom Sysprep. All preferences for keyboard, locale, time zone, countries, and so on, are applied. Resolving memory issues To troubleshoot Out of memory error in Dell Wyse Windows Embedded thin clients, use one of the following tools - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 57
multiple Wyse 5070 thin clients When you configure a WiFi connection on a Wyse 5070 Thin Client, it connects to a specific wireless network (SSID) without asking for the password. When the same configuration is exported to Wyse Management Suite and deployed to other Wyse 5070 Thin Clients, the - Dell Wyse 5070 | Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 58
NOTE: Do not click the Export WiFi Profiles button again. 8. Close the Wireless Profile Password Editor window. 9. Log in to Wyse Management Suite. 10. Go to Apps & Data > File Repository > Inventory. 11. drop-down list, select the uploaded file. 20. Click Save & Publish. 58 Troubleshooting
Windows 10 IoT Enterprise for Dell Wyse Thin
Clients
Administrator’s Guide