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Dell Wyse 5070 Windows 10 IoT Enterprise for Wyse Thin Clients Administrator s - Page 34

Viewing operating system image factory manifest information, Dell Docking Station WD19, information

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2. Go to Start > Control Panel > Dell Wyse Software Manifest Utilty. 3. Click Export Support Data. The data is exported to the default path C:/Users/Public/Public Documents/Wyse. NOTE: You can also export the data to a custom folder by selecting Custom Path and browsing to the required folder. 4. Click Support Directory. The DellTCASupportInfo folder is displayed. The support directory contains the applications, drivers, and QFE of current manifest information of the thin client. Viewing operating system image factory manifest information Steps 1. Log in as an administrator. 2. Go to C:\Windows\Setup\Tools. The BuildContent folder contains the factory manifest of the thin client. 3. View the information of the operating system image manifest. • To view the information of the installed products in the factory at the time of shipment, go to Apps > InstalledProducts xml file. • To view the information of the QFEs installed in the factory at the time of shipment, go to Qfe > QFE xml file. • To view the information of the currently installed drivers manifest information, go to Drivers > Drivers xml file. Example NOTE: • The InstalledProducts, QFE, and Drivers .xml files generated through the Dell Wyse Software Manifest utility (current manifest information set) and the .xml files present in the \Windows\Setup\Tools \BuildContent folder (factory manifest information set) can be compared to find the changes with respect to the installed application and QFEs. • You can share the support data and the build content data with the support team during troubleshooting. Dell Docking Station WD19 The Dell Docking Station WD19 is a device that links all your electronic devices to your thin client using a USB Type-C cable interface. Connecting the thin client to the docking station enables you to access all peripherals (mouse, keyboard, stereo speakers, external hard drive, and large-screen displays) without having to plug each one into the computer. The Wyse 5470 thin client supports the Dell Docking Station WD19. For more information, see Dell Docking Station WD19 User's Guide and Microsoft Windows 10 IoT Enterprise for Dell Wyse 5470 thin client Release Notes at support.dell.com/manuals. 34 Administrative features

Section	Page
Windows 10 IoT Enterprise for Dell Wyse Thin Clients Administrator’s Guide	3
Introduction	6
Technical support	6
About this guide	6
Supported thin clients	6
Getting started	7
Automatic and manual login	7
Before configuring your thin clients	7
Using your desktop	8
Using the Start Menu	8
Using the search box	8
Grouping Applications into Desktops	8
Using Action Center	8
Connecting to a printer or an external device	9
Connecting to a monitor	9
Power state	9
Accessible applications	10
Browsing with Internet Explorer	10
Using the Dell Thin Client Application	10
Configuring Citrix Receiver session services	11
Citrix Workspace app	11
Configuring remote desktop connection session services	12
Using VMware Horizon Client to connect to virtual desktop	12
Using Ericom Connect and WebConnect client	13
Using Ericom PowerTerm Terminal Emulation	14
Windows Media Player	14
Wyse Easy Setup	14
Overlay Optimizer	15
Dell Secure Client	15
Key features of Dell Secure Client	15
Accessing Dell Secure Client	15
Configuring Dell Secure Client	16
Configuring policy using the Dell Secure Client user interface	16
Import a configuration	16
Export a configuration	16
CSV format	16
JSON format	17
Self-extracting file	19
Deploying a configuration	19
Command-line options	19
Generate and view logfiles	21
Tips and best practices	21
Error codes	21
Administrative features	23
Using Administrative tools	23
Configuring component services	23
Viewing events	23
Managing services	24
Using TPM and BitLocker	24
Initialize TPM and enable BitLocker using the imaging script	24
Initialize TPM and enable BitLocker manually	25
Configuring Bluetooth connections	26
Configuring wireless local area network settings	27
Using custom fields	27
Configuring RAM disk size	27
Enabling auto logon	28
System shortcuts	28
Viewing and configuring SCCM components	29
System Center Configuration Manager Client 2016 and 2019	29
Devices and printers	29
Adding printers	29
Adding devices	30
Configuring multi-monitor display	30
Managing audio and audio devices	30
Using sound dialog box	31
Setting region	31
Managing user accounts	31
Using Windows Defender	32
Windows Defender Advanced Threat Protection	32
Threat Defense	32
Endpoint Security Suite Enterprise	32
C-A-D tool	32
Wyse Device Agent	33
Citrix HDX RealTime Media Engine	33
Viewing and exporting operating system image manifest files	33
Viewing and exporting operating system image current manifest information	33
Viewing operating system image factory manifest information	34
Dell Docking Station WD19	34
Additional administrator utility and settings information	35
Automatically launched utilities	35
Utilities affected by log off, restart, and shut down	35
Unified Write Filter	36
Using Unified Write Filter	37
Running Unified Write Filter command–line options	37
Enabling and disabling the Write Filter using the desktop icons	38
Setting Write Filter controls	38
Application Launch Manager	39
ALM CLI tool	39
Configuration of nodes using ALM	39
xData Cleanup Manager	40
xDCM CLI tool	40
Configuration of nodes using xDCM	40
Capturing logfiles	41
Configuration of DebugLog XML file	42
Saving files and using local drives	42
Mapping network drives	43
Participating in domains	43
Using the Net and Tracert utilities	44
Managing Users and Groups with User Accounts	44
Creating user accounts	44
Editing user accounts	45
Configuring user profiles	45
Changing the computer name of a thin client	45
System administration	47
Accessing thin client BIOS settings	47
Unified Extensible Firmware Interface and secure boot	47
Booting from DOS USB key	47
Creating bootable UEFI USB key	48
Using Dell Wyse Management Suite	48
Ports and slots	48
TightVNC—server and viewer	48
TightVNC—Pre-requisites	49
Using TightVNC to shadow a thin client	49
Configuring TightVNC server properties on the thin client	50
Network architecture and server environment	51
Understanding how to configure your network services	51
Using Dynamic Host Configuration Protocol	51
DHCP options	51
Using Domain Name System	52
About Citrix Studio	52
About VMware Horizon View Manager	53
Installing firmware using USB Imaging Tool	54
Frequently asked questions	55
How to install Skype for Business	55
How to set up a smart card reader	55
How to use USB Redirection	55
How to capture and push Windows 10 IoT Enterprise operating system image	55
Troubleshooting	56
Keyboard customization issues	56
Resolving memory issues	56
Using Windows Task Manager	56
Using Unified Write Filter	56
Using File Explorer	56
Blue screen error or BSOD issues	56

Match case Limit results 1 per page

Go to

Start

Control Panel

Dell Wyse Software Manifest Utilty

Click

Export Support Data

The data is exported to the default path

C:/Users/Public/Public Documents/Wyse

NOTE:

You can also export the data to a custom folder by selecting Custom Path and browsing to the required folder.

Click

Support Directory

The

DellTCASupportInfo

folder is displayed.

The support directory contains the applications, drivers, and QFE of current manifest information of the thin client.

Viewing operating system image factory manifest

information

Steps

Go to

C:\Windows\Setup\Tools

The

BuildContent

folder contains the factory manifest of the thin client.

View the information of the operating system image manifest.

•

To view the information of the installed products in the factory at the time of shipment, go to

Apps

InstalledProducts xml

file

•

To view the information of the QFEs installed in the factory at the time of shipment, go to

Qfe

QFE xml file

•

To view the information of the currently installed drivers manifest information, go to

Drivers

Drivers xml file

Example

NOTE:

•

The InstalledProducts, QFE, and Drivers .xml files generated through the Dell Wyse Software Manifest utility

(current manifest information set) and the .xml files present in the

<drive C>\Windows\Setup\Tools

\BuildContent

folder (factory manifest information set) can be compared to find the changes with respect to the

installed application and QFEs.

•

You can share the support data and the build content data with the support team during troubleshooting.

Dell Docking Station WD19

The Dell Docking Station WD19 is a device that links all your electronic devices to your thin client using a USB Type-C cable interface.

Connecting the thin client to the docking station enables you to access all peripherals (mouse, keyboard, stereo speakers, external hard

drive, and large-screen displays) without having to plug each one into the computer.

The Wyse 5470 thin client supports the Dell Docking Station WD19.

For more information, see

Dell Docking Station WD19 User's Guide

and

Microsoft Windows 10 IoT Enterprise for Dell Wyse 5470 thin client

Release Notes

support.dell.com/manuals

Administrative features