Dell XPS 13 9360 XPS 13-9360 Re-image Guide - Page 19

NOTE: The Dell Thunderbolt Dock Firmware Update, and Intel HD Graphics Driver are excluded in Dell

Page 19 highlights

6) For Dell Thunderbolt Dock only, install ASMedia USB 3.0 Extended Host Controller Driver for Dell Thunderbolt Dock available to the system. This is posted on Dell's driver & downloads support web site (dell.com/support) under the "Docks/Stands" section.. 7) For Dell Thunderbolt Dock only, install ASMedia USB 3.0 Extended Host Firmware Utility available to the system. This is posted on Dell's driver & downloads support web site (dell.com/support) under the "Docks/Stands" section. Restart system before next step. 8) Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock TB15 available to the system. This is posted on Dell's driver & downloads support web site (dell.com/support) under the "Docks/Stands" section. Restart system before next step. 9) Install Realtek USB Audio Driver for Dell Thunderbolt Dock TB15 available to the system. This is posted on Dell's driver & downloads support web site (dell.com/support) under the "Docks/Stands" section. Restart system before next step. 10) Install the Dell Thunderbolt Dock Firmware Update Tool available to the system. This is posted on Dell's driver & downloads support web site (dell.com/support) under the "Docks/Stands" section. Restart system before next step. NOTE: After the update process completes, it's desired to shut down the computer and perform below steps in order to make the new firmware take effect.  Power off the system.  Disconnect the Thunderbolt 3 (Type-C) cable from the computer and then remove the AC adapter of dock from the power outlet.  Then follow the recommended steps of connecting the AC adapter to the dock first and then attaching the Thunderbolt cable to the computer.  Power on the computer with the docking station connected. Dell provides the Dell Update Application on a business client supported platforms to simplify the BIOS, firmware & driver update experience. This application is located under the "Systems Management" section of the Dell Support website (www.dell.com/support). Be sure to pick your system type from the list or enter your service tag to ensure you get the right version for your system. NOTE: The Dell Thunderbolt Dock Firmware Update, and Intel HD Graphics Driver are excluded in Dell Command | Update v2.2.0. Dell also provides pre-packaged CAB pack for OS deployment through System Center Configuration Manager (SCCM) or other deployment services, which now contains prerequisite drivers for Dell Thunderbolt™ Dock. The CAB files can be downloaded from the "Systems Management" section of the Dell Support website (www.dell.com/support). NOTE: After image deployment process, users have to further complete Intel Thunderbolt 3 Firmware Update and Dell Thunderbolt Dock Firmware Update prior to using the docking station properly. 19

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6)
For Dell Thunderbolt Dock only, install ASMedia USB 3.0 Extended Host Controller Driver for Dell
Thunderbolt Dock available to the system. This is posted on Dell’s driver & downloads support web site
(
dell.com/support
)
under the “Docks/Stands” section..
7)
For Dell Thunderbolt Dock only, install ASMedia USB 3.0 Extended Host Firmware Utility available to the
system. This is posted on Dell’s driver & downloads support web site (
dell.com/support
) under the
“Docks/Stands” section. Restart system before next step.
8)
Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock TB15 available to the
sys
tem. This is posted on Dell’s driver & downloads support web site (
dell.com/support
) under the
“Docks/Stands” section. Restart system before next step.
9)
Install Realtek USB Audio Driver for Dell Thunderbolt Dock TB15 available to the system. This is posted on
Dell’s driver & downloads support web site (
dell.com/support
) under the “Docks/Stands” section. Restar
t
system before next step.
10)
Install the Dell Thunderbolt Dock Firmware Update Tool available to the system. This is posted on Dell’s
driver & downloads support web site (
dell.com/support
) under the “Docks/Stands” section. Restart system
before next step.
NOTE: After the update process completes, it’s desired to shut down the computer and perform below steps in
order to make the new firmware take effect.
Power off the system.
Disconnect the Thunderbolt 3 (Type-C) cable from the computer and then remove the AC adapter of dock from
the power outlet.
Then follow the recommended steps of connecting the AC adapter to the dock first and then attaching the
Thunderbolt cable to the computer.
Power on the computer with the docking station connected.
Dell provides the
Dell Update
Application on a business client supported platforms to simplify the BIOS, firmware &
driver update experience. This application is located under the "
Systems Management
" section of the Dell Support
website (
www.dell.com/support
). Be sure to pick your system type from the list or enter your service tag to ensure
you get the right version for your system.
NOTE: The Dell Thunderbolt Dock Firmware Update, and Intel HD Graphics Driver are excluded in Dell Command |
Update v2.2.0.
Dell also provides pre-packaged CAB pack for OS deployment through System Center Configuration Manager (SCCM)
or other depl
oyment services, which now contains prerequisite drivers for Dell Thunderbolt™ Dock. The CAB files can
be downloaded from the "Systems Management" section of the Dell Support website (
www.dell.com/support
).
NOTE: After image deployment process, users have to further complete Intel Thunderbolt 3 Firmware Update and
Dell Thunderbolt Dock Firmware Update prior to using the docking station properly.