Dell XPS 18 User's Manual - Page 41

Touchscreen problem, Turning Off, Your Computer, Turning On Your, Computer, Refreshing your, dell. - touch screen problem

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Computer is not Your computer could responding or behaving be in a hung or locked unexpectedly state. Software or feature is The application or not working as expected feature could be in a hung state. 1 Reboot the computer. See Turning Off Your Computer and Turning On Your Computer. 2 Refresh your computer. See Refreshing your computer. 3 Reset your computer. See Resetting your computer. 4 Contact Dell's support service. Go to dell. com/support or dell.com/ContactDell. Software updates may have been downloaded in the background. Restart your computer. Swipe from the right edge of the display to access Charms and touch Settings → Power → Restart to restart the computer. Touchscreen problem Problems Touchscreen responds slowly or improperly Possible causes Possible solution Your computer display may be dirty, or you may need to adjust display settings • Turn off your computer screen to avoid accidental touches, then gently wipe the display with a clean dry cloth. • Adjust display settings in Windows Desktop, Control Panel→ Appearance and Personalization→ Display. Troubleshooting │ 41

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Troubleshooting
│
41
Computer is not
responding or behaving
unexpectedly
Your computer could
be in a hung or locked
state.
Reboot the computer.
1
See
Turning Off
Your Computer
and
Turning On Your
Computer
.
Refresh your
2
computer. See
Refreshing your
computer.
Reset your computer.
3
See
Resetting your
computer
.
Contact Dell’s support
4
service. Go to
dell.
com/support
or
dell.com/ContactDell
.
Software or feature is
not working as expected
The application or
feature could be in a
hung state.
Software updates may
have been downloaded
in the background.
Restart your computer.
Swipe from the right
edge of the display to
access Charms and
touch
Settings
→
Power
→
Restart
to
restart the computer.
Touchscreen problem
Problems
Possible causes
Possible solution
Touchscreen responds
slowly or improperly
Your computer display
may be dirty, or you may
need to adjust display
settings
Turn off your
•
computer screen
to avoid accidental
touches, then gently
wipe the display with
a clean dry cloth.
Adjust display settings
•
in Windows Desktop,
Control Panel
→
Appearance and
Personalization
→
Display
.