Dell XPS 18 User's Manual - Page 42

Network problem, Contact your Internet

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Network problem Problems No wireless connection Possible causes Your computer is not able to properly access a wireless signal. Slow Internet connections The signal strength is not strong enough. Possible solution 1 Check if the wireless radio is on. See Enabling/Disabling Wi-Fi. 2 Move closer to the wireless access point. 3 Reset the wireless router if using a private network. 4 Open the browser to view the landing page if using a public network, and follow the instructions given by the public network. 5 Try another wireless connection. 1 Move your computer to a different location for better signal reception. 2 Contact your Internet Service Provider. 42 │ Troubleshooting

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Troubleshooting
Network problem
Problems
Possible causes
Possible solution
No wireless connection
Your computer is not
able to properly access
a wireless signal.
Check if the wireless
1
radio is on. See
Enabling/Disabling
Wi-Fi
.
Move closer to the
2
wireless access point.
Reset the wireless
3
router if using a
private network.
Open the browser
4
to view the landing
page if using a public
network, and follow
the instructions given
by the public network.
Try another wireless
5
connection.
Slow Internet
connections
The signal strength is
not strong enough.
Move your computer
1
to a different location
for better signal
reception.
Contact your Internet
2
Service Provider.