Dell XPS 8200 User Manual - Page 28

Back to Contents Page Solving Problems Dell™ Dimension™ 8200 Accessing Help Files Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Microsoft® Windows® Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using System Restore Reinstalling Windows XP Reinstalling Windows Me Reinstalling Windows 2000 Accessing Help Files To access the Tell Me How help file Microsoft® Windows® XP 1. Click the Start button, and then click Help and Support. 2. Click User and system guides, and then click User's guides. 3. Click Tell Me How. Windows Millennium Edition (Me) and Windows 2000 Click the Start button, point to Programs, point to User's Guides, and then click Tell Me How. To access help in Windows XP 1. Click the Start button, and then click Help and Support. 2. Type a word or phrase that describes your problem, and then click the arrow icon. 3. Click the topic that describes your problem. 4. Follow the instructions shown on the screen. To access help in Windows Me 1. Click the Start button, and then click Help. 2. Type a word or phrase that describes your problem in the Search box, and then click Go. 3. Click the topic that describes your problem, and then click Display. 4. Follow the instructions shown on the screen. To access help in Windows 2000 1. Click the Start button, and then click Help. 2. Click the Search tab. 3. Type a word or phrase that describes your problem, and then click List Topics. 4. Click the topic that describes your problem, and then click Display. 5. Follow the instructions shown on the screen. Power Problems HINT: See the Tell Me How help file for information on the standby mode. Check the power light - When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode-press a key on the keyboard or move the mouse. If the power light is off, the computer is either not turned on or is not receiving electrical power. Test the electrical outlet - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Check the power cable connection - Be sure that the power cable is firmly inserted into the electrical outlet and the computer power connector. Connect the computer directly to an electrical outlet - Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. Swap the computer and monitor power cables - Swap the computer and monitor power cables to determine if the power cable is defective. Check for interference - Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of