Dell XPS 8200 User Manual - Page 37

Resolving Software and Hardware Incompatibilities

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6. Click Roll Back Driver. Resolving Software and Hardware Incompatibilities Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. Windows XP To check for conflicts on a computer running Windows XP: 1. Click the Start button, and then click Control Panel. 2. Click Performance and Maintenance, and then click System. 3. Click the Hardware tab, and then click Device Manager. 4. In the Device Manager list, check for conflicts with the other devices. Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled. 5. Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the Device Manager. Resolve these conflicts before checking specific devices. 6. Double-click the malfunctioning device type in the Device Manager list. 7. Double-click the icon for the specific device in the expanded list. The Properties window appears. 8. Resolve any IRQ conflicts. If there is an IRQ conflict, the Device status area in the Properties window reports what cards or devices are sharing the device's IRQ. You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware troubleshooter in the Search field, and then click the arrow to start the search. Click Hardware Troubleshooter in the Search Results list. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next. Windows Me To check for conflicts on a computer running Windows Me: 1. Click the Start button, point to Settings, and click Control Panel. 2. In the Control Panel, double-click System. 3. Click the Device Manager tab. 4. In the Device Manager list, check for conflicts with the other devices. Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled. 5. Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the Device Manager. Resolve these conflicts before checking specific devices. 6. Double-click the malfunctioning device type in the Device Manager list. 7. Double-click the icon for the specific device in the expanded list. The Properties window appears. 8. Resolve any IRQ conflicts. If there is an IRQ conflict, the Device status area in the Properties window reports what cards or devices are sharing the device's IRQ. You can also use the Windows Me Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click Troubleshooting in the What would you like help with? list, click Hardware & system device problems, click Hardware, memory, & others, and then click Hardware Troubleshooter. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next. Windows 2000 To check for conflicts on a computer running Windows 2000: 1. Click the Start button, point to Settings, and click Control Panel. 2. In the Control Panel, double-click System. 3. Click the Hardware tab. 4. Click Device Manager.

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6.
Click
Roll Back Driver
.
Resolving Software and Hardware Incompatibilities
Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but
incorrectly configured.
Windows XP
To check for conflicts on a computer running Windows XP:
1.
Click the
Start
button, and then click
Control Panel
.
2.
Click
Performance and Maintenance
, and then click
System
.
3.
Click the
Hardware
tab, and then click
Device Manager
.
4.
In the
Device Manager
list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (
!
) beside the conflicting device or a red
X
if the device has been disabled.
5.
Double-click any conflicting device listed to bring up the
Properties
window so you can determine what needs to be reconfigured or removed from the
Device Manager.
Resolve these conflicts before checking specific devices.
6.
Double-click the malfunctioning device type in the
Device Manager
list.
7.
Double-click the icon for the specific device in the expanded list.
The
Properties
window appears.
8.
Resolve any IRQ conflicts.
If there is an IRQ conflict, the
Device
status area in the
Properties
window reports what cards or devices are sharing the device's IRQ.
You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the
Start
button and click
Help and Support
. Type
hardware
troubleshooter
in the
Search
field, and then click the arrow to start the search. Click
Hardware Troubleshooter
in the
Search Results
list. In the
Hardware
Troubleshooter
list, click
I need to resolve a hardware conflict on my computer
, and then click
Next
.
Windows Me
To check for conflicts on a computer running Windows Me:
1.
Click the
Start
button, point to
Settings
, and click
Control Panel
.
2.
In the
Control Panel
, double-click
System
.
3.
Click the
Device Manager
tab.
4.
In the
Device Manager
list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (
!
) beside the conflicting device or a red
X
if the device has been disabled.
5.
Double-click any conflicting device listed to bring up the
Properties
window so you can determine what needs to be reconfigured or removed from the
Device Manager
.
Resolve these conflicts before checking specific devices.
6.
Double-click the malfunctioning device type in the
Device Manager
list.
7.
Double-click the icon for the specific device in the expanded list.
The
Properties
window appears.
8.
Resolve any IRQ conflicts.
If there is an IRQ conflict, the
Device
status area in the
Properties
window reports what cards or devices are sharing the device's IRQ.
You can also use the Windows Me Hardware Troubleshooter. To use the troubleshooter, click the
Start
button and click
Help
. Click
Troubleshooting
in the
What would you like help with?
list, click
Hardware & system device problems
, click
Hardware, memory, & others
, and then click
Hardware
Troubleshooter
. In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict on my computer
, and then click
Next
.
Windows 2000
To check for conflicts on a computer running Windows 2000:
1.
Click the
Start
button, point to
Settings
, and click
Control Panel
.
2.
In the
Control Panel
, double-click
System
.
3.
Click the
Hardware
tab.
4.
Click
Device Manager
.