Dynex DX-ECDRW200 User Manual (English) - Page 13
Technical support
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Technical support 13 3 For more information on using the recording software, see the user guide or online help supplied on the Nero Express CD. Visit www.nero.com for software updates, if necessary. Or, if you want to use other recording software that wasn't included with this drive, see its user guide for instructions. Note that some recording software may not work with this drive. Technical support For help on installing and operating this product: • See the troubleshooting section of this guide • Visit the technical support Web site at www.dynexproducts.com • Call (800) 305-2204 Upgrading the firmware This drive contains operating software that can be updated. Periodic updates to the firmware will be made available to ensure more reliable operation and enhanced performance. You can download and upgrade to the latest version of the firmware from our Web site at www.dynexproducts.com. CONFIRMING THE FIRMWARE VERSION To check your drive's firmware version, use Windows Device Manager. In Windows 2000, the firmware version is not displayed in Device Manager. Use your recording software to check your drive's firmware version.