Dynex DX-ECDRW200 User Manual (English) - Page 19

Q: The USB2.0 CD-RW doesn't show up in My Computer or Explorer.

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Page 19 highlights

FAQ 19 FAQ The following FAQs are the most common problems you may find during installation or regular use. Q: Computer won't boot up after installation. • Turn off and unplug your computer. Check each connector along both IDE cables. (Bent pins, orientations, or bad contacts.) • Check if the power cable is attached correctly to each drive. Q: The USB2.0 CD-RW doesn't show up in My Computer or Explorer. • If you cannot find the USB2.0 CD-RW in Explorer, restart your computer, or shut it down and then turn it on again. • Is the CD-RW receiving power properly? You can test it by pressing the eject button to see if the tray opens and closes. • Is the USB2.0 cable connected properly? Be careful to turn off your computer system before checking this item. Check the connection to see if the USB2.0 connector is correctly inserted. Q: The USB2.0 CD-RW has a problem reading a CD disc, or an Error message appears when double-clicking on the CD-RW icon. • The CD disc in the tray may be loaded upside-down, or a little off-center. Try re-loading the CD disc with its label side up. • After loading a CD disc, it will take a moment for the CD-RW to read the disc information. When the indicator on the front panel stops flashing and stays green, it is ready for access. • If the disc you just loaded is a blank CD disc, try a CD containing information.

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FAQ
19
FAQ
The following FAQs are the most common problems you may find during installa-
tion or regular use.
Q: Computer won't boot up after installation.
•
Turn off and unplug your computer. Check each connector along both IDE
cables. (Bent pins, orientations, or bad contacts.)
•
Check if the power cable is attached correctly to each drive.
Q: The USB2.0 CD-RW doesn't show up in My Computer or Explorer.
•
If you cannot find the USB2.0 CD-RW in Explorer, restart your computer, or
shut it down and then turn it on again.
•
Is the CD-RW receiving power properly? You can test it by pressing the eject
button to see if the tray opens and closes.
•
Is the USB2.0 cable connected properly? Be careful to turn off your com-
puter system before checking this item. Check the connection to see if the
USB2.0 connector is correctly inserted.
Q: The USB2.0 CD-RW has a problem reading a CD disc, or an Error message
appears when double-clicking on the CD-RW icon.
•
The CD disc in the tray may be loaded upside-down, or a little off-center. Try
re-loading the CD disc with its label side up.
•
After loading a CD disc, it will take a moment for the CD-RW to read the disc
information. When the indicator on the front panel stops flashing and stays
green, it is ready for access.
•
If the disc you just loaded is a blank CD disc, try a CD containing informa-
tion.