Dynex DX-ECDRW200 User Manual (English) - Page 14

14 Troubleshooting Troubleshooting WRITE PROBLEMS Symptom Possible Causes Solutions No drive recognition Bad connection between Make sure that USB cable is not damaged. USB cable and your USB2.0 CD-RW drive Using other writing software which does not support your USB2.0 CD-RW drive Use the writing software provided with this CD-RW drive. When using other software, make sure your CD-RW drive is supported by contacting the software supplier. Cannot write Using other writing software which does not support your USB2.0 CD-RW drive Use the writing software provided with this CD-RW drive. When using other software, ensure your CD-RW drive is supported by contacting the software supplier. Disc inserted upside down Reinsert the disc with the label side up. No power Check to make sure that the power cord is securely connected. USB cable isn't connected Make sure the USB cable is firmly connected and that the connectors are properly not damaged. More than one CD writing Remove other CD writing software. Your hard drive should contain only software application is one CD writing software. installed. Cannot add data to CD-RW Previously written with another CD writing software application If different CD writing software is used, errors may occur. Always use the same CD writing software. CD-RW disc capacity has been exceeded Capacity of CD-R/RW disc is limited to 650MB (74 min-type), including lead-in, lead-out, and TOC data. Use a new CD-R/RW disc if the capacity is insufficient for the additional data. Cannot write at highest speed CD-R/RW media not compatible with the highest speed Use discs that are compatible with the highest speed or write at a lower speed. Defective CD-R/RW media CD-R/RW media may be dirty, scratched, or damaged. Rewrite on another CD-R/RW disc. Using other CD writing Use the CD writing software provided with this CD-RW drive. When software not bundled with using other software, make sure your CD-RW drive is supported by your CD-R/RW drive contacting the software supplier. Source drive does not Copy all files to hard drive, then write from the hard disk to the CD. support highest speed on Otherwise, select a slower writing speed. the fly Source disc is poor-quality Make image files, then burn image file onto the CD-R/RW disc. DMA function disabled Make sure to enable DMA function on both source and target drives.