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Epson EX5250 Pro User Manual - Page 178

Solutions to Password Problems, Solving Network Problems

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• If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors). • If you lose the remote control, you can order another one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems Related references Remote Control Operation Optional Equipment and Replacement Parts Related tasks Replacing the Remote Control Batteries Solutions to Password Problems If you cannot enter or remember a password, try the following solutions: • You may have turned on password protection without first setting a password. Try entering 0000 using the remote control. • If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson. Do not attempt to enter the password again. Provide the request code and proof of ownership for assistance in unlocking the projector. • If you set a Web Control password and forgot the user ID or password, try entering the following: • User ID: EPSONWEB • Default password: admin • If you lose the remote control you cannot enter a password. Order a new one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems Related references Optional Equipment and Replacement Parts Where to Get Help Related tasks Controlling a Networked Projector Using a Web Browser Solving Network Problems Check the solutions in these sections if you have problems using the projector on a network. Solutions When You Cannot Access the Projector Through the Web 178

Section	Page
Contents	3
Introduction to Your Projector	10
Projector Features	10
Product Box Contents	11
Additional Components	13
Optional Equipment and Replacement Parts	14
Warranty and Registration Information	15
Notations Used in the Documentation	15
Where to Go for Additional Information	15
Projector Part Locations	16
Projector Parts - Front/Top	17
Projector Parts - Rear	19
Projector Parts - Base	21
Projector Parts - Control Panel	22
Projector Parts - Remote Control	24
Setting Up the Projector	26
Projector Placement	26
Projector Setup and Installation Options	26
Projection Distance	28
Projector Connections	31
Connecting to Computer Sources	32
Connecting to a Computer for USB Video and Audio	32
Connecting to a Computer for VGA Video	34
Connecting to a Computer for HDMI Video and Audio	35
Connecting to a Computer for USB Mouse Control	35
Connecting to a Computer for Sound	36
Connecting to Video Sources	37
Connecting to an HDMI Video Source	37
Connecting to an MHL-Compatible Device	38
Connecting to a Component-to-VGA Video Source	39
Connecting to an S-Video Video Source	40
Connecting to a Composite Video Source	41
Connecting to a Video Source for Sound	42
Connecting to External USB Devices	42
USB Device Projection	43
Connecting a USB Device or Camera to the Projector	43
Selecting the Connected USB Source	44
Disconnecting a USB Device or Camera From the Projector	45
Connecting to a Document Camera	45
Installing Batteries in the Remote Control	46
Opening the Lens Cover	48
Using the Projector on a Network	50
Wireless Network Projection	50
Connecting Directly to a Laptop or Computer	51
Connecting Directly to a Smartphone or Tablet	54
Wireless Network Security Guidelines	57
Installing the Wireless LAN Module	57
Using Quick Wireless Connection (Windows Only)	59
Selecting Wireless Network Settings Manually	61
Wireless LAN Menu Settings	64
Selecting Wireless Network Settings in Windows	65
Selecting Wireless Network Settings in OS X	65
Setting Up Wireless Network Security	65
Wireless Security Menu Settings	66
Setting Up Projector Network E-Mail Alerts	67
Network Projector E-mail Alert Messages	68
Setting Up Monitoring Using SNMP	69
Controlling a Networked Projector Using a Web Browser	70
Using Basic Projector Features	73
Turning On the Projector	73
Turning Off the Projector	75
Selecting the Language for the Projector Menus	77
Adjusting the Image Height	78
Image Shape	80
Correcting Image Shape with the Horizontal Keystone Slider	80
Correcting Image Shape with the Keystone Buttons	81
Correcting Image Shape with Quick Corner	84
Resizing the Image	86
Focusing the Image Using the Focus Ring	87
Remote Control Operation	88
Using the Remote Control as a Wireless Mouse	89
Using the Remote Control as a Pointer	90
Selecting an Image Source	91
Projection Modes	93
Changing the Projection Mode Using the Remote Control	93
Changing the Projection Mode Using the Menus	94
Image Aspect Ratio	95
Changing the Image Aspect Ratio	95
Available Image Aspect Ratios	96
Color Mode	97
Changing the Color Mode	97
Available Color Modes	98
Turning On Auto Iris	98
Controlling the Volume with the Volume Buttons	99
Projecting a PC Free Presentation	100
Supported PC Free File Types	100
Starting a PC Free Slide Show	101
Starting a PC Free Movie Presentation	103
PC Free Display Options	105
Adjusting Projector Features	107
Shutting Off the Picture and Sound Temporarily	107
Stopping Video Action Temporarily	108
Zooming Into and Out of Images	108
Projector Security Features	109
Password Security Types	110
Setting a Password	110
Selecting Password Security Types	111
Entering a Password to Use the Projector	112
Saving a User's Logo Image to Display	113
Locking the Projector's Buttons	116
Unlocking the Projector's Buttons	116
Installing a Security Cable	117
Projector Identification System for Multiple Projector Control	117
Setting the Projector ID	118
Setting the Remote Control ID	118
Matching Multiple-Projector Display Quality	119
Projecting Two Images Simultaneously	120
Copying Menu Settings Between Projectors	122
Saving Settings to a USB Flash Drive	122
Transferring Settings From a USB Flash Drive	124
Saving Settings To a Computer	125
Transferring Settings From a Computer	127
Adjusting the Menu Settings	131
Using the Projector's Menus	131
Image Quality Settings - Image Menu	133
Input Signal Settings - Signal Menu	136
Projector Feature Settings - Settings Menu	138
Projector Setup Settings - Extended Menu	141
Projector Network Settings - Network Menu	144
Projector Setup Settings - ECO Menu	145
Projector Information Display - Info Menu	147
Event ID Code List	148
Projector Reset Options - Reset Menu	149
Maintaining and Transporting the Projector	151
Projector Maintenance	151
Cleaning the Lens	151
Cleaning the Projector Case	152
Air Filter and Vent Maintenance	152
Cleaning the Air Filter and Vents	153
Replacing the Air Filter	153
Projector Lamp Maintenance	156
Replacing the Lamp	156
Resetting the Lamp Timer	160
Replacing the Remote Control Batteries	161
Transporting the Projector	163
Solving Problems	164
Projection Problem Tips	164
Projector Light Status	165
Using the Projector Help Displays	168
Solving Image or Sound Problems	168
Solutions When No Image Appears	169
Solutions When Image is Incorrect Using the USB Display Function	170
Solutions When \	170
Displaying From a PC Laptop	171
Displaying From a Mac Laptop	171
Solutions When \	171
Solutions When Only a Partial Image Appears	172
Solutions When the Image is Not Rectangular	172
Solutions When the Image Contains Noise or Static	173
Solutions When the Image is Fuzzy or Blurry	174
Solutions When the Image Brightness or Colors are Incorrect	175
Solutions to Sound Problems	175
Solving Projector or Remote Control Operation Problems	176
Solutions to Projector Power or Shut-Off Problems	176
Solutions to Problems with the Remote Control	177
Solutions to Password Problems	178
Solving Network Problems	178
Solutions When You Cannot Access the Projector Through the Web	179
Solutions When Network Alert E-Mails are Not Received	179
Where to Get Help	180
Technical Specifications	181
General Projector Specifications	181
Projector Lamp Specifications	186
Remote Control Specifications	186
Projector Dimension Specifications	186
Projector Electrical Specifications	187
Projector Environmental Specifications	188
Projector Safety and Approvals Specifications	188
Supported Video Display Formats	188
USB Display System Requirements	192
Notices	194
Recycling	194
Important Safety Information	194
Important Safety Instructions	195
Restriction of Use	197
FCC Compliance Statement	198
Open Source Software License	199
Trademarks	248
Copyright Notice	249
A Note Concerning Responsible Use of Copyrighted Materials	249

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• If you assigned an ID number to the remote control to operate multiple projectors, you may need to

check or change the ID setting (feature not available with all projectors).

• If you lose the remote control, you can order another one from Epson.

Parent topic:

Solving Projector or Remote Control Operation Problems

Related references

Remote Control Operation

Optional Equipment and Replacement Parts

Related tasks

Replacing the Remote Control Batteries

Solutions to Password Problems

If you cannot enter or remember a password, try the following solutions:

• You may have turned on password protection without first setting a password. Try entering

0000

using

the remote control.

• If you have entered an incorrect password too many times and see a message displaying a request

code, write down the code and contact Epson. Do not attempt to enter the password again. Provide

the request code and proof of ownership for assistance in unlocking the projector.

• If you set a Web Control password and forgot the user ID or password, try entering the following:

• User ID:

EPSONWEB

• Default password:

admin

• If you lose the remote control you cannot enter a password. Order a new one from Epson.

Parent topic:

Solving Projector or Remote Control Operation Problems

Related references

Optional Equipment and Replacement Parts

Where to Get Help

Related tasks

Controlling a Networked Projector Using a Web Browser

Solving Network Problems

Check the solutions in these sections if you have problems using the projector on a network.

Solutions When You Cannot Access the Projector Through the Web

178