Epson Endeavor 486I User Manual - Page 156

CD-ROM Drive Problems, Pass word Problems, Your system won't read a CD- ROM drive

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If you cannot access data on your hard disk or you are seeing read/ write errors, the disk may have a physical problem. Contact your Authorized EPSON Servicer or the EPSON Connection. CD-ROM Drive Problems Your system won't read a CD- ROM drive Make sure the drive contains the correct CD-ROM disc. Make sure the disc is rightside up and inserted correctly in the drive. If your system can't read the disc, make sure the drive has been installed correctly. (See Chapter 5 for a slimline computer or Chapter 6 for a tower computer.) Check that the cables are securely connected. Make sure the ribbon cable is connected so that the red wire on the ribbon cable is connected to pin 1 on the drive. Also verify that the ribbon cable is attached to the secondary PCI IDE interface and that the drivers are installed correctly. (See "Installing the PCI IDE Drivers" in Chapter 2.) Check that the master/ slave jumpers on the drive are set correctly. If you received documentation with your drive, check it for additional solutions. Pass word Problems You have forgotten your password You must discharge your CMOS memory. To do this, you need to place a jumper on JP49. See "Changing the Jumper Settings" in Chapter 4 for details. 7-12 Troubleshooting

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If you cannot access data on your hard disk or you are seeing
read/ write errors, the disk may have a physical problem.
Contact your Authorized EPSON Servicer or the EPSON
Connection.
CD-ROM Drive Problems
Your system won‘t read a CD- ROM drive
Make sure the drive contains the correct CD-ROM disc. Make
sure the disc is rightside up and inserted correctly in the drive.
If your system can’t read the disc, make sure the drive has been
installed correctly. (See Chapter 5 for a slimline computer or
Chapter 6 for a tower computer.) Check that the cables are
securely connected. Make sure the ribbon cable is connected so
that the red wire on the ribbon cable is connected to pin 1 on
the drive. Also verify that the ribbon cable is attached to the
secondary PCI IDE interface and that the drivers are installed
correctly. (See “Installing the PCI IDE Drivers” in Chapter 2.)
Check that the master/ slave jumpers on the drive are set
correctly.
If you received documentation with your drive, check it for
additional solutions.
Pass word Problems
You have forgotten your password
You must discharge your CMOS memory. To do this, you
need to place a jumper on JP49. See “Changing the Jumper
Settings” in Chapter 4 for details.
7-12
Troubleshooting