Epson P20000 User Manual - Page 187

Solving Problems Check these sections for solutions to problems you may have using your product. Product Status Messages Solving Printer Problems Solving Printing Problems Solving Paper Problems Solving Print Quality Problems Where to Get Help Product Status Messages You can often diagnose problems with your product by checking the messages on the LCD screen. LCD screen message Condition/solution Ink Cartridge Error The ink cartridges have a problem. Ink cartridge cannot be • Check that the cartridge is the same color as the color displayed on the recognized. Insert again control panel and ink cartridge cover label, and reinstall the cartridge, if or replace ink cartridge. necessary. If the message persists, insert a new ink cartridge. Ink Cartridge Error • Condensation may have occurred in the ink cartridge. Remove the Ink cartridge cannot be detected. Insert again or cartridge, leave it for four hours or more at room temperature, and reinstall it. replace ink cartridge. Ink Cartridge Error Insert a genuine Epson ink cartridge that is approved for use in the printer. Please install the correct ink cartridge. Ink Low The ink is low. Make sure you have a replacement ink cartridge handy. Cleaning Error Clogged nozzles were not fixed. The print head nozzles are still clogged even after running automatic head cleaning. Select one of the following on the LCD screen: • To run another automatic head cleaning, select Clean Head Again. • To continue printing with clogged nozzles, select Continue Printing. • To cancel automatic cleaning and stop printing, select Cancel and follow the instructions. 187