Epson Perfection V800 Photo User Manual - Page 85

Solving Scanning Problems, Scanner Does Not Turn On or Turns Off Unexpectedly

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Light Scanner light Color Green Red Status On Flashing Flashing - Off Description The scanner is turned on and ready to scan The scanner is scanning or initializing An error has occurred. Try the following: • Make sure the scanner connection to your computer is secure. • Make sure your scanning software is installed correctly. • Make sure the transportation locks are unlocked. • Turn off the scanner, then turn it on again. If the light is still flashing red, the scanner may be malfunctioning. Contact Epson for support. The scanner is turned off. Parent topic: Solving Problems Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanner Does Not Turn On or Turns Off Unexpectedly Start Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Scanning is Slow Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. • If the scanner turns off unexpectedly, you may need to adjust the Power Off Timer setting. Parent topic: Solving Scanning Problems Related tasks Changing the Power Off Setting 85

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Light
Color
Status
Description
Scanner
Green
On
The scanner is turned on and ready to scan
light
Flashing
The scanner is scanning or initializing
Red
Flashing
An error has occurred. Try the following:
• Make sure the scanner connection to your computer is
secure.
• Make sure your scanning software is installed correctly.
• Make sure the transportation locks are unlocked.
• Turn off the scanner, then turn it on again. If the light is still
flashing red, the scanner may be malfunctioning. Contact
Epson for support.
—
Off
The scanner is turned off.
Parent topic:
Solving Problems
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanner Does Not Turn On or Turns Off Unexpectedly
Start Button Does Not Work as Expected
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan
Scanning is Slow
Parent topic:
Solving Problems
Scanner Does Not Turn On or Turns Off Unexpectedly
If the scanner does not turn on or if it turns off unexpectedly, try these solutions:
• Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet.
• If the scanner turns off unexpectedly, you may need to adjust the Power Off Timer setting.
Parent topic:
Solving Scanning Problems
Related tasks
Changing the Power Off Setting
85