Epson PowerLite Home 20 Quick Start - Page 6

Troubleshooting If you don't find the answer to your problem here, see the User's Guide for more troubleshooting tips. No picture appears on the screen. Make sure the projector is turned on (the and not flashing). power light is green Make sure the lens cover is off. Press the A/V Mute button on the remote control to make sure the picture hasn't been turned off temporarily. The image doesn't fit on the screen correctly, or it is stretched or compressed. Press the Aspect button to select a different aspect ratio. The picture is wider at the top of the screen. You've extended the feet, causing the image to become "keystoned." Use the or Keystone button to correct the problem. The picture is taller on the left or right side. The projector is set at an angle to the screen. Face it squarely toward the screen, and use the horizontal lens shift dial to center the image. The colors on the screen don't look right. Make sure the Setup Level is set to 7.5% (see "Adjust the image"). Press the Color Mode button on the remote control to select the best setting for your viewing environment. Use the Picture buttons on the remote control to adjust the brightness, contrast, and color. Where to get help Telephone Support Services To use the Epson PrivateLine® Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This service is available 6 AM to 6 PM Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Electronic Support Services Epson provides technical assistance through electronic support services 24 hours a day at http://support.epson.com. Accessories You can purchase screens, carrying cases, or other accessories from an Epson authorized reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for reseller referral. Epson is a registered trademark of Seiko Epson Corporation. PowerLite and PrivateLine are registered trademarks and Epson Store is a service mark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. © 2005 Epson America, Inc. 6/05 Printed in XXX CPD-20174