Epson Stylus Photo R3000 Basics - Page 57

Solving Problems, Checking for Software Updates, Problems and Solutions, Printing Problems - driver

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Solving Problems If you have a problem with your Epson product, check the messages on the LCD screen to diagnose the cause. You can also check the basic troubleshooting suggestions below or in your online User's Guide. The User's Guide provides detailed help and easy access to Epson's support website, FAQs, and paper and ink purchasing. Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your Epson Stylus Photo R3000 Series software. Open your on-screen User's Guide and select Download the Latest Software or visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada). With Windows, you can select Driver Update on the Utility tab in the printer settings window. You can also click Start or , select Programs or All Programs, select EPSON, and click Epson Stylus Photo R3000 Driver Update. Problems and Solutions Check the solutions below if you're having trouble using your printer. Printing Problems ■ Make sure your paper is loaded printable side up, short edge first, and all the way to the right (see page 6 and page 8). ■ When using the sheet feeder, don't load paper above the arrow mark on the left edge guide. Solving Problems 57

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Solving Problems
57
Solving Problems
If you have a problem with your Epson product, check the messages on the LCD
screen to diagnose the cause. You can also check the basic troubleshooting
suggestions below or in your online
User’s Guide
. The
User’s Guide
provides
detailed help and easy access to Epson’s support website, FAQs, and paper and ink
purchasing.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website
for free updates to your Epson Stylus Photo R3000 Series
software. Open your on-screen
User’s Guide
and select
Download the Latest Software
or visit Epson’s support
website at
epson.com/support
(U.S.) or
epson.ca/support
(Canada).
With Windows, you can select
Driver Update
on the
Utility
tab in the printer
settings window. You can also click
Start
or
, select
Programs
or
All
Programs
, select
EPSON
, and click
Epson Stylus Photo R3000 Driver
Update
.
Problems and Solutions
Check the solutions below if you’re having trouble using your printer.
Printing Problems
■
Make sure your paper is loaded printable side up, short edge first, and all the
way to the right (see page 6 and page 8).
■
When using the sheet feeder, don’t load paper above the arrow mark on the
left edge guide.