Epson Stylus Pro 4880 Portrait Edition Quick Reference Guide - Page 10

Control Panel Messages (continued) Error messages (continued) Message RELEASE LEVER REMOVE PAPER JAM Light Paper light flashing Explanation Paper has jammed in the printer. Response Release the paper lever. Remove the paper tray if you're printing on cut sheets. Remove the jammed paper. If necessary, open the top cover or remove the rear cover. PAPER NOT STRAIGHT Paper light flashing Paper was fed at an angle. Reload paper, making sure the edges are straight. SERVICE REQ. All lights flashing The print head is locked or an error has occurred. Check to make sure the green tab on the print head is pulled out until it stops. If so, note the error number, and turn the printer off and then on. If the message remains, contact Epson®. Where To Get Help Epson PreferredSM Unit ID number Service Telephone support World Wide Web Support for non-Epson RIP Date of purchase Access Call (888) 377-6611. Make sure you have your Unit ID number. Serial number If you experience any difficulty with the toll-free number or your Unit ID number, call (562) 276-1305. Go to epson.com/support to download drivers and firmware, access product documentation and troubleshooting, and get technical advice through e-mail. Contact the RIP manufacturer. Epson and Epson Stylus are registered trademarks and Epson UltraChrome K3 and Epson Exceed Your Vision are trademarks of Seiko Epson Corporation. UltraSmooth is a registered trademark and Epson Preferred is a service mark of Epson America, Inc. © 2007 Epson America, Inc. 9/07 9