Epson SureColor F6070 User Manual - Page 83

Problem Solver, What to Do When a Message Is Displayed

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Chapter 5 Problem Solver What to Do When a Message Is Displayed If the printer displays one of the messages shown below, refer to the solution listed and take the necessary steps. Message Chip Unit Error Chip unit not recognized. Reattach or replace. Chip Unit Error Chip unit not recognized. Refill after matching ink pack with label? Chip unit expended. Replace chip unit. F/W Install Error Firmware update failed. Restart the printer. Command Error Check print settings on RIP. Paper Cut Error Remove uncut paper. What to do O Reattach the chip unit. If the message persists, replace with a new chip unit. See "Replacing and Refilling Consumables" on page 67. O Condensation may have formed inside the ink pack. Store at room temperature for at least 4 hours. See "Notes on Handling Ink Packs and Ink Tanks" on page 21. Attach the chip unit included with the specified genuine Epson ink pack. You cannot use any genuine Epson ink packs other than the one specified. See "Options and Consumable Products" on page 93. The chip unit is nearing the end of its lifetime and needs to be replaced. Obtain a replacement ink pack for the appropriate color as soon as possible. See "Options and Consumable Products" on page 93. See "Notes on Handling Ink Packs and Ink Tanks" on page 21. Turn the printer off, wait for a few minutes, and then turn on the printer again. Use EPSON LFP Remote Panel 2 to re-attempt the update. If this message appears on the LCD panel again, contact Epson Support. Press the W button and select Job Cancel to stop printing. Check to confirm that the installed software RIP is compatible with your printer. After pressing the OK button, pull out the paper and cut along the line of the failed cut using scissors or a third-party cutter. Align the end of the paper with all the poster board supports and press the OK button. Problem Solver 83

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Problem Solver
83
Chapter 5
Problem Solver
What to Do When a Message Is Displayed
If the printer displays one of the messages shown below, refer to the solution listed and
take the necessary steps.
Message
What to do
Chip Unit Error
Chip unit not recognized.
Reattach or replace.
O
Reattach the chip unit. If the message persists, replace with a new
chip unit.
See “Replacing and Refilling Consumables” on page 67.
O
Condensation may have formed inside the ink pack. Store at room
temperature for at least 4 hours.
See “Notes on Handling Ink Packs and Ink Tanks” on page 21.
Chip Unit Error
Chip unit not recognized.
Refill after matching ink
pack with label?
Attach the chip unit included with the specified genuine Epson ink
pack. You cannot use any genuine Epson ink packs other than the one
specified.
See “Options and Consumable Products” on page 93.
Chip unit expended.
Replace chip unit.
The chip unit is nearing the end of its lifetime and needs to be
replaced. Obtain a replacement ink pack for the appropriate color as
soon as possible.
See “Options and Consumable Products” on page 93.
See “Notes on Handling Ink Packs and Ink Tanks” on page 21.
F/W Install Error
Firmware update failed.
Restart the printer.
Turn the printer off, wait for a few minutes, and then turn on the printer
again.
Use EPSON LFP Remote Panel 2 to re-attempt the update.
If this message appears on the LCD panel again, contact Epson
Support.
Command Error
Check print settings on RIP.
Press the
W
button and select
Job Cancel
to stop printing. Check to
confirm that the installed software RIP is compatible with your printer.
Paper Cut Error
Remove uncut paper.
After pressing the
OK
button, pull out the paper and cut along the line
of the failed cut using scissors or a third-party cutter.
Align the end of the paper with all the poster board supports and press
the
OK
button.