Epson SureColor F7070 User Manual - Page 121

When a Maintenance Call/Service Call Occurs, Troubleshooting

Page 121 highlights

Messages Media Size Error Load correct size media. What to do The media currently loaded is not the correct width. Raise the media loading lever and remove the media. The narrowest width supported by the printer is 300 mm (11.8 inches). Be sure the media is at least 300 mm (11.8 inches) wide. If this message is displayed even though the media is the correct width, the printer may print if Off is selected for Media Size Check. See "The Printer Setup Menu" on page 115. When a Maintenance Call/Service Call Occurs Error messages Maintenance Request Replace Part Soon/Replace Part Now XXXXXXXX Call For Service XXXX Error XXXX Power off and then on. If this doesn't work, note the code and call for service. What to do A part used in the printer is nearing the end of its service life. Contact your dealer or Epson Support and tell them the maintenance request code. You cannot clear the maintenance request until the part is replaced. A service call occurs if you continue to use the printer. A call for service occurs when: The power cable is not connected securely An error that cannot be cleared occurs When a call for service has occurred, the printer automatically stops printing. Turn off the printer, disconnect the power cable from the outlet and from the AC inlet on the printer, and then reconnect. Turn on the printer again multiple times. If the same call for service is displayed on the LCD panel, contact Epson Support for assistance. Tell them the call for service code is "XXXX". Troubleshooting You cannot print (because the printer does not work) The printer does not turn on. o Is the power cable plugged into the electrical outlet or the printer? Make sure the power cable is securely plugged into the printer. o Is there any problem with the electrical outlet? Make sure your outlet works by connecting the power cable for another electric product. Problem Solver 121

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Problem Solver
121
When a Maintenance Call/Service Call Occurs
Troubleshooting
You cannot print (because the printer does not work)
The printer does not turn on.
Media Size Error
Load correct size media.
The media currently loaded is not the correct width. Raise the media loading lever and
remove the media.
The narrowest width supported by the printer is 300 mm (11.8 inches). Be sure the media
is at least 300 mm (11.8 inches) wide.
If this message is displayed even though the media is the correct width, the printer may
print if
Off
is selected for
Media Size Check
.
See
“The Printer Setup Menu” on page 115.
Error messages
What to do
Maintenance Request
Replace Part Soon/Replace Part Now
XXXXXXXX
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
You cannot clear the maintenance request until the part is replaced. A service
call occurs if you continue to use the printer.
Call For Service
XXXX Error XXXX
Power off and then on. If this doesn’t
work, note the code and call for service.
A call for service occurs when:
The power cable is not connected securely
An error that cannot be cleared occurs
When a call for service has occurred, the printer automatically stops printing.
Turn off the printer, disconnect the power cable from the outlet and from the AC
inlet on the printer, and then reconnect. Turn on the printer again multiple
times.
If the same call for service is displayed on the LCD panel, contact Epson Support
for assistance. Tell them the call for service code is "XXXX".
o
Is the power cable plugged into the electrical outlet or the printer?
Make sure the power cable is securely plugged into the printer.
o
Is there any problem with the electrical outlet?
Make sure your outlet works by connecting the power cable for another electric product.
Messages
What to do