Epson WF-4740 Users Guide
Epson WF-4740 Manual
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Epson WF-4740 manual content summary:
- Epson WF-4740 | Users Guide - Page 1
WF-4740 User's Guide - Epson WF-4740 | Users Guide - Page 2
- Epson WF-4740 | Users Guide - Page 3
for Software Updates...31 Using Power Saving Settings ...32 Changing the Sleep Timer Settings 32 Changing the Power Off Timer Settings 34 Epson Connect Solutions for Smartphones, Tablets, and More 34 Setting Up Epson Connect Services 35 Using Epson Email Print ...36 Using the Epson iPrint Mobile - Epson WF-4740 | Users Guide - Page 4
Wireless Network Settings from the Control Panel 46 Wi-Fi Direct Mode Setup ...48 Enabling Wi-Fi Direct Mode ...49 Wi-Fi Protected Setup (WPS)...50 Using WPS to Connect to a Network 51 Printing a Network Status Sheet...52 Configuring Email Server Settings...53 Changing or Updating Network - Epson WF-4740 | Users Guide - Page 5
Options...105 Selecting Default Print Settings - Windows 106 Changing the Language of the Printer Software Screens 107 Changing Automatic Update Options 108 Printing on a Mac ...108 Selecting Basic Print Settings - Mac 109 Paper Source Options - Mac 112 Print Quality Options - Mac ...112 - Epson WF-4740 | Users Guide - Page 6
Document or Photo - Mac 121 Checking Print Status - Mac...122 Printing From a Chromebook ...122 Cancelling Printing Using the Product 123 Scanning ...124 Starting a Scan...124 Starting a Scan Using the Product Control Panel 124 Scanning to Email ...126 Scanning to a Network Folder or FTP Server - Epson WF-4740 | Users Guide - Page 7
for Scanning ...152 Faxing...154 Connecting a Telephone or Answering Machine 154 Setting Up Fax Features ...157 Setting Up Basic Fax Features ...158 Using the Fax Setup Wizard 158 Selecting the Line Type...160 Setting the Number of Rings to Answer 161 Selecting Advanced Fax Settings 163 Print - Epson WF-4740 | Users Guide - Page 8
Computer 210 Replacing Ink Cartridges and Maintenance Boxes 212 Check Cartridge and Maintenance Box Status 212 Checking Cartridge Status on the LCD Screen 212 Checking Cartridge and Maintenance Box Status with Windows 213 Checking Cartridge and Maintenance Box Status - Mac 216 Purchase Epson - Epson WF-4740 | Users Guide - Page 9
254 Product Cannot Connect to a Wireless Router or Access Point 254 Network Software Cannot Find Product on a Network 255 Product Does Not Appear in Mac Printer Window 256 Cannot Print Over a Network...257 Cannot Scan Over a Network ...258 Solving Copying Problems ...259 Product Makes Noise, But - Epson WF-4740 | Users Guide - Page 10
265 Paper Ejection Problems ...268 Solving Problems Printing from a Computer 268 Nothing Prints ...269 Product Icon Does Not Appear in Windows Taskbar 269 Printing is Slow ...270 Solving Page Layout and Content Problems 271 Inverted Image...272 Too Many Copies Print ...272 Blank Pages Print - Epson WF-4740 | Users Guide - Page 11
...295 Windows System Requirements ...295 Mac System Requirements ...296 Paper Specifications ...296 Printable Area Specifications ...297 Scanning Specifications ...299 Fax Specifications ...300 Ink Cartridge Specifications...301 Dimension Specifications ...301 Electrical Specifications ...302 - Epson WF-4740 | Users Guide - Page 12
Notices ...306 Important Safety Instructions...306 General Product Safety Instructions 306 Ink Cartridge Safety Instructions 308 LCD Screen Safety Instructions 309 Wireless Connection Safety Instructions 309 Telephone Equipment Safety Instructions 310 FCC Compliance Statement...310 Binding - Epson WF-4740 | Users Guide - Page 13
WF-4740 Series User's Guide Welcome to the WF-4740 Series User's Guide. For a printable PDF copy of this guide, click here. 13 - Epson WF-4740 | Users Guide - Page 14
Updates Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Printing - Epson WF-4740 | Users Guide - Page 15
Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a document. 15 - Epson WF-4740 | Users Guide - Page 16
Displays the Supply Status screen. Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled. Press this icon to change the settings. Displays the Fax Data Information screen. The indicated setting has - Epson WF-4740 | Users Guide - Page 17
3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings. 17 - Epson WF-4740 | Users Guide - Page 18
Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour. 8. Select Date - Epson WF-4740 | Users Guide - Page 19
• To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . Control Panel Using Presets You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary. 1. - Epson WF-4740 | Users Guide - Page 20
You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select Register. 20 - Epson WF-4740 | Users Guide - Page 21
. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list. Parent topic: Using the Control Panel 21 - Epson WF-4740 | Users Guide - Page 22
Related tasks Entering Characters on the LCD Screen Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic - Epson WF-4740 | Users Guide - Page 23
You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8. Press to decrease or 9. Select OK to exit. to increase the sound. Note: - Epson WF-4740 | Users Guide - Page 24
You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Do one of the following: • Press the - or + icons to decrease or increase the brightness. • Press the brightness level on the LCD screen, select a number from the on-screen keypad, and press OK. 7. Select OK to exit. - Epson WF-4740 | Users Guide - Page 25
Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 25 - Epson WF-4740 | Users Guide - Page 26
You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. 26 - Epson WF-4740 | Users Guide - Page 27
Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray 6 Paper cassette 1 27 - Epson WF-4740 | Users Guide - Page 28
7 Paper cassette 2 1 Output tray 2 Paper cassette edge guides 3 Paper cassette Parent topic: Product Parts Locations 28 - Epson WF-4740 | Users Guide - Page 29
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 29 - Epson WF-4740 | Users Guide - Page 30
4 USB Type A port for external devices 1 Scanner unit 2 Ink cartridge holder (do not remove) Parent topic: Product Parts Locations 30 - Epson WF-4740 | Users Guide - Page 31
idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the - Epson WF-4740 | Users Guide - Page 32
the Maintenance tab in the printer settings window You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update - Epson WF-4740 | Users Guide - Page 33
You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. You see a screen like this: 6. Do one of the following: • Press the - or + icon to decrease or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen - Epson WF-4740 | Users Guide - Page 34
OK. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe. Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson - Epson WF-4740 | Users Guide - Page 35
Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App. Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan - Epson WF-4740 | Users Guide - Page 36
Services. You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Email Print With Epson Email - Epson WF-4740 | Users Guide - Page 37
Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote - Epson WF-4740 | Users Guide - Page 38
the Remote Print Driver software. 4. Download and install the Remote Print software. 5. Enter the email address and optional access key of your Epson product during Remote Print setup. 6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and - Epson WF-4740 | Users Guide - Page 39
. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Note your product's IP address by checking your network status. See the link below. 3. Connect your computer or your Apple or - Epson WF-4740 | Users Guide - Page 40
instructions. 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson - Epson WF-4740 | Users Guide - Page 41
Fi or Wired Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you - Epson WF-4740 | Users Guide - Page 42
right to your tablet or to Microsoft OneDrive. Note: The Epson Print and Scan App does not support Windows 10 Mobile printing. 1. Connect your Epson product to your wireless network. See the link below. 2. Download Epson Print and Scan App from the Microsoft Windows Store. 3. Connect your Windows - Epson WF-4740 | Users Guide - Page 43
page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your mobile device to the product NFC tag on your product again. The printer and mobile device connect. Note: If the mobile device and product disconnect, try to print or scan - Epson WF-4740 | Users Guide - Page 44
6. If you are going to print, open the file you want to print in Epson iPrint. 7. Touch the NFC antenna of your mobile device to the NFC tag on your product to start printing or scanning. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking 44 - Epson WF-4740 | Users Guide - Page 45
Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The - Epson WF-4740 | Users Guide - Page 46
or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup - Epson WF-4740 | Users Guide - Page 47
Setup or Change Settings. 5. Select Wi-Fi Setup Wizard. 6. Select the name of your wireless network or select Enter Manually to enter the name manually network settings and select Start Setup to save them. 10. If you want to print a network setup report, select Print Check Report. (Otherwise, select - Epson WF-4740 | Users Guide - Page 48
to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router - Epson WF-4740 | Users Guide - Page 49
Information Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi - Epson WF-4740 | Users Guide - Page 50
computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print - Epson WF-4740 | Users Guide - Page 51
Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make - Epson WF-4740 | Users Guide - Page 52
don't see the icon, repeat these steps to try again. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary - Epson WF-4740 | Users Guide - Page 53
Server Settings To use features such as scanning to email or forwarding faxes to email, you need to configure the email server. You can select settings for the email server using the control panel on the product. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings - Epson WF-4740 | Users Guide - Page 54
use. Contact your internet service provider if necessary to confirm the authentication method for the email server. 9. Select Proceed email server. Parent topic: Wi-Fi or Wired Networking Related tasks Scanning to Email Changing or Updating Network Connections See these sections to change or update - Epson WF-4740 | Users Guide - Page 55
software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network - Epson WF-4740 | Users Guide - Page 56
a Select Setup Option screen, select Set up printer for the first time. 9. Continue following the rest of the on-screen instructions. Parent topic: Changing or Updating Network Connections Related tasks Disabling Wi-Fi Features Connecting to a New Wi-Fi Router If you change the wireless router you - Epson WF-4740 | Users Guide - Page 57
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections 57 - Epson WF-4740 | Users Guide - Page 58
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Source Settings Selecting - Epson WF-4740 | Users Guide - Page 59
2. Slide the edge guides outward. Note: If you are using legal-size paper or larger, press the button and extend the paper cassette. 59 - Epson WF-4740 | Users Guide - Page 60
3. Slide the front edge guide to your paper size. 4. Do one of the following: • Insert paper in the cassette with the glossy or printable side facedown and slide it against the front edge guide. Note: Make sure the paper is loaded against the front edge guide and not sticking out from the rear of - Epson WF-4740 | Users Guide - Page 61
• Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown. Note: Load envelopes only in paper cassette 1. • Load a sheet of loose-leaf or other paper with holes as shown. 61 - Epson WF-4740 | Users Guide - Page 62
Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. 5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6. Keep the cassette flat as you insert it. 62 - Epson WF-4740 | Users Guide - Page 63
Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the cassette. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes - Epson WF-4740 | Users Guide - Page 64
the paper cassettes. Paper type Plain paper Copy paper High-quality plain paper Letterhead paper Recycled paper Colored paper Pre-printed paper Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Photo Paper Glossy4 Epson Premium Photo Paper Glossy4 - Epson WF-4740 | Users Guide - Page 65
(lower cassette) - 1 Automatic and manual 2-sided printing supported; load up to 30 sheets for manual 2-sided printing 2 Manual 2-sided printing supported; load up to 30 sheets 3 Manual 2-sided printing supported; load 1 sheet at a time 4 If paper feeds incorrectly, or printing is uneven or smeared - Epson WF-4740 | Users Guide - Page 66
Manual - - - - Parent topic: Loading Paper in the Cassette Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper - Epson WF-4740 | Users Guide - Page 67
× 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) Parent topic: Loading Paper in the Cassette Available Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an - Epson WF-4740 | Users Guide - Page 68
20 25 50 40 20 Parent topic: Loading Paper Paper or Media Type Settings - Printing Software For this paper Plain paper Epson Bright White Paper Letterhead paper Recycled paper Colored paper Select this paper Type or Media Type setting Plain Paper / Bright White Paper Letterhead Recycled Color 68 - Epson WF-4740 | Users Guide - Page 69
listed here are available only when printing from your computer; they do not apply to your product's control panel settings. Parent topic: Loading Paper Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the - Epson WF-4740 | Users Guide - Page 70
Panel Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Plain paper Epson Bright White Paper Letterhead paper Recycled paper Colored paper Paper Type setting Plain Paper Letterhead Recycled Color 70 - Epson WF-4740 | Users Guide - Page 71
type loaded Pre-printed paper High-quality plain paper Envelopes Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Paper Type setting Preprinted - Epson WF-4740 | Users Guide - Page 72
to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs. • Turn off this setting to display an error message and stop printing if an error occurs. 4. Select the Paper Source Settings options you - Epson WF-4740 | Users Guide - Page 73
Settings > General Settings > Printer Settings > Universal Print Settings. You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the Universal Print Settings Options Parent topic: Loading Paper home button to exit. Universal Print Settings Options Select the - Epson WF-4740 | Users Guide - Page 74
On Off Skip Blank Page On Off Description Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed. Select On to skip printing of blank pages automatically Parent topic - Epson WF-4740 | Users Guide - Page 75
Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic - Epson WF-4740 | Users Guide - Page 76
1. Open the document cover. 76 - Epson WF-4740 | Users Guide - Page 77
edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place. Parent topic: Placing - Epson WF-4740 | Users Guide - Page 78
or multi-page original documents in the Automatic Document Feeder (ADF). You can also use the ADF to scan both sides staples, tape, or other materials that could obstruct the feeder. Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on the scanner - Epson WF-4740 | Users Guide - Page 79
2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the Copying, Scanning, and Faxing screens lights up. 79 - Epson WF-4740 | Users Guide - Page 80
4. Slide the ADF edge guide against the originals, but not too tightly. ADF Original Document Specifications Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing ADF Original Document Specifications You can load original documents that meet these specifications in - Epson WF-4740 | Users Guide - Page 81
the scanner. Use the scanner glass for these types: • Photos • Thermal paper • Fabric or other non-paper originals • Originals with uneven surfaces, such as embossed documents • Originals containing staples or paper clips • Originals with carbon paper backing • Originals with wet ink • Originals - Epson WF-4740 | Users Guide - Page 82
copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4. Select Copy. You - Epson WF-4740 | Users Guide - Page 83
you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Copying Options Available Epson Papers Related tasks Using Presets Loading Paper in the Cassette Related topics Placing Originals on the Product Copying Options Select - Epson WF-4740 | Users Guide - Page 84
document type of your originals and adjusts the quality of your copies Select to print multiple copies of a multi-page document in unordered groups Select to print multiple copies of a multi-page document in ordered sets Specifies the orientation of your originals Select advanced quality settings - Epson WF-4740 | Users Guide - Page 85
Description Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Select On to erase the binding holes on a document Select On to copy both sides of an ID card onto one side of a sheet of - Epson WF-4740 | Users Guide - Page 86
software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing on a Mac Printing From a Chromebook - Epson WF-4740 | Users Guide - Page 87
to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to - Epson WF-4740 | Users Guide - Page 88
shades of gray, select the Black/Grayscale setting. 11. To print on both sides of the paper, select the 2-Sided Printing setting and select the options you want. 12. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of the settings in the Multi - Epson WF-4740 | Users Guide - Page 89
quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select - Epson WF-4740 | Users Guide - Page 90
) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side - Epson WF-4740 | Users Guide - Page 91
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 91 - Epson WF-4740 | Users Guide - Page 92
document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the available - Epson WF-4740 | Users Guide - Page 93
Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in - Epson WF-4740 | Users Guide - Page 94
document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or - Epson WF-4740 | Users Guide - Page 95
and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3. To add the following - Epson WF-4740 | Users Guide - Page 96
Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones - Epson WF-4740 | Users Guide - Page 97
in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other - Epson WF-4740 | Users Guide - Page 98
in either the left, right, or center of the page. Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name Note: The user name, computer name, date, and time come from the Windows Control - Epson WF-4740 | Users Guide - Page 99
quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available Printing Presets on the left: 2. Place your - Epson WF-4740 | Users Guide - Page 100
Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3. Click the Maintenance tab. You see the - Epson WF-4740 | Users Guide - Page 101
to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues - Epson WF-4740 | Users Guide - Page 102
ICM color matching. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in your application. Output 1 page documents facedown in 2-Sided mode Outputs single-sided pages in a 2-sided print job facedown instead of faceup - Epson WF-4740 | Users Guide - Page 103
, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Administrators can lock some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Right-click and select Control Panel > Hardware - Epson WF-4740 | Users Guide - Page 104
XP: Click Start and select Printers and Faxes. Right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window - Epson WF-4740 | Users Guide - Page 105
headers and footers Allows color printing Allows printing in black or shades of gray only Allows printing on one side of the paper only Allows printing on both sides of the paper Prohibits multi-page settings Allows printing of 2 pages on one sheet of paper Allows printing of 4 pages on one sheet of - Epson WF-4740 | Users Guide - Page 106
Parent topic: Locking Printer Settings - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can - Epson WF-4740 | Users Guide - Page 107
Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You - Epson WF-4740 | Users Guide - Page 108
time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access the - Epson WF-4740 | Users Guide - Page 109
Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting - Epson WF-4740 | Users Guide - Page 110
version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these - Epson WF-4740 | Users Guide - Page 111
7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings: 9. Select the Paper Source you wish to print from. 111 - Epson WF-4740 | Users Guide - Page 112
Select any of the available print options. Paper Source Options - Mac Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Printing Your Document or Photo - Epson WF-4740 | Users Guide - Page 113
setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these - Epson WF-4740 | Users Guide - Page 114
. 2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic - Epson WF-4740 | Users Guide - Page 115
-up menu. • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing on a Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on - Epson WF-4740 | Users Guide - Page 116
of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing on a Mac Double-sided Printing Options and Adjustments - Mac You can select any of the available - Epson WF-4740 | Users Guide - Page 117
double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other - Epson WF-4740 | Users Guide - Page 118
Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the - Epson WF-4740 | Users Guide - Page 119
Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options - Epson WF-4740 | Users Guide - Page 120
- Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during - Epson WF-4740 | Users Guide - Page 121
printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting Printing Preferences - Mac Printing - Epson WF-4740 | Users Guide - Page 122
. • To display other printer information, click Settings or Supply Levels. Parent topic: Printing Your Document or Photo - Mac Printing From a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the - Epson WF-4740 | Users Guide - Page 123
connection and print a test page. 8. To print to the connected product, select the print command in your Chrome app. Your product is now linked to your Google Account and can be accessed from any Chromebook where you are logged in, as long as you have Internet access. Visit Epson Support for Google - Epson WF-4740 | Users Guide - Page 124
and connected the product to your computer or network. Note: Restart your computer after installing the product software to enable scanning from the control panel. 2. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place your originals in the - Epson WF-4740 | Users Guide - Page 125
use this feature, you must first set up WSD (Web Services for Devices) on the computer. 6. Follow the instructions in the next sections to complete your scan. Scanning to Email Scanning to a Network Folder or FTP Server Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture 125 - Epson WF-4740 | Users Guide - Page 126
Entering Characters on the LCD Screen Using Epson Scan to Cloud Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture Related topics Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product's control panel. You - Epson WF-4740 | Users Guide - Page 127
Email. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address from the Contacts list. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and press OK. • Select History to choose an email address from your recent scan - Epson WF-4740 | Users Guide - Page 128
format for your scan. 8. Scroll down and change the Subject and File Name settings if necessary. 9. Select any additional scan settings as necessary. 10. Select Presets to save your scan settings. 11. Press the Send icon. Your product scans your original and emails the scanned file. Parent topic - Epson WF-4740 | Users Guide - Page 129
You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select Contacts and choose a saved location from the Contacts list. • Select Keyboard, then select the Communication Mode field and select Network Folder (SMB) or FTP. Then select the - Epson WF-4740 | Users Guide - Page 130
name\folder • FTP: ftp://host name/folder name • Select an email address from any displayed frequent contacts. 6. Select Scan Settings. 7. Select File Format to choose the file format for your scan. 8. Scroll down and select File Settings. Change the File Name if necessary. 9. Select any additional - Epson WF-4740 | Users Guide - Page 131
Note: See the Help information in Document Capture Pro or Document Capture for details. 4. If you want to assign scan jobs to the selection list on the product control panel, do one of the following: • Windows: Click Event Settings. • Mac: Click the icon at the - Epson WF-4740 | Users Guide - Page 132
scanned images Lets you enter a user name for the selected folder path Lets you enter a password for the selected folder path Lets you select the connection mode Lets you enter a port number Select an email for scanned files that you can print from a device. Multi Page TIFF documents are scanned in - Epson WF-4740 | Users Guide - Page 133
the lightness or darkness of scanned images. Erases the shadows that appear in the center of a document when copying a book or the shadows that appear around a document when copying thick paper Erases the binding holes on a document Lets you enter a subject for your email Lets you select the maximum - Epson WF-4740 | Users Guide - Page 134
Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All apps > EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows - Epson WF-4740 | Users Guide - Page 135
You see an Epson Scan 2 window like this: 135 - Epson WF-4740 | Users Guide - Page 136
a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions - Epson WF-4740 | Users Guide - Page 137
You see an Epson Scan 2 window like this: 137 - Epson WF-4740 | Users Guide - Page 138
from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: Your device must be connected to the same wireless network as your Epson product. If you have an NFC-enabled - Epson WF-4740 | Users Guide - Page 139
You see a window like this: 2. Click the Scan icon. 139 - Epson WF-4740 | Users Guide - Page 140
4. Select any displayed scan settings you want to scan settings you want to use and click OK. • Mac: If you installed Epson Scan, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan - Epson WF-4740 | Users Guide - Page 141
you are using. 9. Select settings as necessary, then click OK, Send, or Print to save the scanned file. Parent topic: Scanning Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder - Epson WF-4740 | Users Guide - Page 142
You see this window: 142 - Epson WF-4740 | Users Guide - Page 143
as the Image Type setting. 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 8. Reinsert your original into the ADF, if necessary. 9. Select any of the additional - Epson WF-4740 | Users Guide - Page 144
Note: You must select a file format that supports multi-page such as PDF or Multi-TIFF. Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings - Epson WF-4740 | Users Guide - Page 145
. (The results of descreening do not appear in the preview image, only in your scanned image.) Skip Blank Pages If the scanner detects marks from the other side of a blank page and adds the marks to the scanned image, adjust this setting to prevent this. Edge Fill Corrects shadowing around the edges - Epson WF-4740 | Users Guide - Page 146
Click OK. 11. Confirm the File Name setting and select a Folder setting for your document. 12. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available - Epson WF-4740 | Users Guide - Page 147
You can save multi-page documents in one PDF change the Resolution setting to 600 dpi. • You will scan the image at 100% or smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi • Print - Epson WF-4740 | Users Guide - Page 148
scan projects. Scanning to a SharePoint Server or Cloud Service Scanning Multi-Page Originals as Separate Files Parent topic: Scanning Scanning to a SharePoint Server or Cloud Service EPSON Software, then select Document Capture Pro. • Mac: Open the Applications folder, select the Epson Software - Epson WF-4740 | Users Guide - Page 149
Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file. • Web Folder (WebDAV) • Evernote (Windows only - Epson WF-4740 | Users Guide - Page 150
Capture Pro for details. 1. Load a multi-page original with blank pages or barcodes inserted where you want to start a new scanned file. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All apps. Select EPSON Software, then select Document Capture Pro - Epson WF-4740 | Users Guide - Page 151
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for - Epson WF-4740 | Users Guide - Page 152
scan job for scanning multi-page originals as separate scanned files. You can use the scan job when you scan with Document Capture Pro or when you scan panel. Parent topic: Scanning Special Projects Creating Contacts for Scanning You can create a list of contacts for scanning to email or to a network - Epson WF-4740 | Users Guide - Page 153
7. Do one of the following: • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP, select Scan to Network Folder/FTP. 8. Select the number you want to use for the contact you are adding. 9. Select the Name field, use the displayed - Epson WF-4740 | Users Guide - Page 154
a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes - Epson WF-4740 | Users Guide - Page 155
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WF-4740 | Users Guide - Page 156
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 156 - Epson WF-4740 | Users Guide - Page 157
the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Related tasks Receiving Faxes Automatically Setting Up Fax Features Before - Epson WF-4740 | Users Guide - Page 158
Wizard You can setup the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically displayed when the product is turned on for the first time. You can also change these settings individually from the Fax Settings menu. 1. Press the home button, if necessary. 2. Select - Epson WF-4740 | Users Guide - Page 159
If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Select ring service, select Skip and go to the next step. Note: Distinctive ring services allows select No to receive faxes manually. Note: If you you select to receive faxes manually, you need to answer - Epson WF-4740 | Users Guide - Page 160
follow the on-screen instructions to check the fax connection and print a report of the check result. If there are any errors reported, try the solutions connect the product to a PBX phone system or terminal adapter, you must change the product's line type. PBX (Private Branch Exchange) is used in - Epson WF-4740 | Users Guide - Page 161
7. Select PBX. You see a screen like this: 8. Select Use. 9. Select Access Code. 10. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Related tasks Entering Characters on the LCD Screen Setting the Number of Rings to Answer If - Epson WF-4740 | Users Guide - Page 162
3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Rings to Answer. 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering - Epson WF-4740 | Users Guide - Page 163
Parent topic: Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings 4. Scroll down and select Fax Settings. You see a screen like this: 163 - Epson WF-4740 | Users Guide - Page 164
After Split Overlap When Split On Off On Off On Off All Pages Received First Page Received On Off Description Select to reduce the size of large received faxes to fit on the paper size in the selected paper source. Select to print large incoming faxes at their original size on multiple sheets, if - Epson WF-4740 | Users Guide - Page 165
before using this function.) Select On to reduce noise during printing. (Printing speed may be reduced.) Parent topic: Selecting Advanced Fax Settings On Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Off Turns off Error Correction Mode ( - Epson WF-4740 | Users Guide - Page 166
to Answer Remote Receive Options PSTN PBX Fax Header Your Phone Number Manual Auto All Single Double Triple Double&Triple 1 to 9 Off On fax should be printed; a telephone must be connected to the product Automatically receives and prints faxes. If you are using a Distinctive Ring Service on your - Epson WF-4740 | Users Guide - Page 167
Lets you automatically reject faxes from blocked numbers, with blank headers, or from unrecognized contacts. Parent topic: Selecting contacts list or history. Requires you to enter fax numbers twice to prevent errors. Selects whether or not to display a recipient confirmation screen before a fax - Epson WF-4740 | Users Guide - Page 168
Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close - Epson WF-4740 | Users Guide - Page 169
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WF-4740 | Users Guide - Page 170
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window - Epson WF-4740 | Users Guide - Page 171
Group Parent topic: Setting Up Contacts and Contact Groups Related tasks Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac Receiving Faxes Manually Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 100 contacts and - Epson WF-4740 | Users Guide - Page 172
3. Select Contacts. You see a screen like this: 4. Press the Add Contact icon. 5. Select Add Contact. 6. Select the number you want to use for the contact you are adding. You see a screen like this: 7. Select the Contact field, use the displayed keyboard to enter the contact name (up to 30 - Epson WF-4740 | Users Guide - Page 173
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press OK. (This field is optional.) 9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax - Epson WF-4740 | Users Guide - Page 174
the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK. Parent topic: Setting Up Contacts Using the Product Control Panel - Epson WF-4740 | Users Guide - Page 175
You see a screen like this: 3. Select Contacts. 4. Press the Add Contact icon. 5. Select Add Group. You see a screen like this: 6. Select the number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), - Epson WF-4740 | Users Guide - Page 176
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press OK. (This field is optional.) 9. Select Contact(s) Added to the Group. You see your contacts list. 10. Select the number next to each contact you want to - Epson WF-4740 | Users Guide - Page 177
Book to the PC-FAX Phone Book in the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select All apps > EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs - Epson WF-4740 | Users Guide - Page 178
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 178 - Epson WF-4740 | Users Guide - Page 179
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon. 6. To import fax numbers from your Windows Address Book into - Epson WF-4740 | Users Guide - Page 180
. Note: You can create up to 60 speed dial and group dial entries combined. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open - Epson WF-4740 | Users Guide - Page 181
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 181 - Epson WF-4740 | Users Guide - Page 182
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial - Epson WF-4740 | Users Guide - Page 183
to one recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in black-and-white. 1. Place your in color.) 4. Do one of the following to select fax recipients: • Manually enter a fax number: Select Keypad and enter a fax number. Press OK when - Epson WF-4740 | Users Guide - Page 184
you want to delete, and select Remove. 5. If you need to change any fax settings, select Fax Settings and select your settings. 6. If faxing, select Cancel. Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product dials - Epson WF-4740 | Users Guide - Page 185
Half Letter A5 Sets the size for a document placed on the scanner glass Letter A4 Text Text & Image Specifies the document type of Black & White Select whether to scan images in color or black and white Standard Fine Adjusts the scan resolution and print quality of outgoing faxes Super Fine - Epson WF-4740 | Users Guide - Page 186
Image Transmission Report Print on Error Print Do Not Print Description Select On to enable 2-sided faxing from the ADF. The Direct Send option and color faxing are disabled when you turn on this setting. Select On to have the product to ask if you want to scan another page after a document in - Epson WF-4740 | Users Guide - Page 187
time, and select OK. 9. Select Send. Note: To cancel faxing, select Cancel. After scanning your originals, your product dials the number and sends the fax at the specified time. You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time, including a cover sheet. 187 - Epson WF-4740 | Users Guide - Page 188
select the print command. You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options - Epson WF-4740 | Users Guide - Page 189
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 189 - Epson WF-4740 | Users Guide - Page 190
recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter Mac You can send a fax from a Mac printing program using the FAX Utility. You can fax up to 100 pages at a time, including a cover sheet. 1. Open - Epson WF-4740 | Users Guide - Page 191
utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to - Epson WF-4740 | Users Guide - Page 192
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 192 - Epson WF-4740 | Users Guide - Page 193
sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Viewing a Fax on the LCD Screen (Using the Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto. 193 - Epson WF-4740 | Users Guide - Page 194
faxes manually. This printing, load more paper and press the button indicated on your product's LCD screen to continue. Parent topic: Receiving Faxes Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product). To change - Epson WF-4740 | Users Guide - Page 195
a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this - Epson WF-4740 | Users Guide - Page 196
6. Select Close. 7. Enter the fax number you expect to receive the fax from. 8. Select Polling Rec to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen (Using the Inbox) You can save received faxes in your product's memory and view them on the LCD screen. 1. - Epson WF-4740 | Users Guide - Page 197
Settings to set, change, or reset the password for the inbox. Note: You cannot set an Inbox password if you chose to print faxes when the inbox . 15. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the - Epson WF-4740 | Users Guide - Page 198
a supported USB print the fax. Parent topic: Receiving Faxes Selecting Received Fax Options Using the Fax Utility - Windows You can select options for use with received faxes using the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select All apps, then select EPSON - Epson WF-4740 | Users Guide - Page 199
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 199 - Epson WF-4740 | Users Guide - Page 200
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in - Epson WF-4740 | Users Guide - Page 201
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control - Epson WF-4740 | Users Guide - Page 202
Log Prints the fax log automatically. Select On (Every 30) to print the fax log after every 30 faxes. Select On (Time) to print a report at a specific time. Prints automatically if more than 30 faxes arrive. Attach Fax Image to Report Prints transmission reports with an image of the first faxed page - Epson WF-4740 | Users Guide - Page 203
Report Format Selects the amount of information on fax reports. Parent topic: Printing Fax Reports 203 - Epson WF-4740 | Users Guide - Page 204
Using External USB Devices with Your Product Follow the instructions here to work with an external USB device connected to your product. Connecting a USB Device Disconnecting a USB Device Viewing and Printing from the LCD Screen Transferring Files on a USB Device Connecting a USB Device Connect your - Epson WF-4740 | Users Guide - Page 205
your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Printing JPEG Photos Printing TIFF Files Print Setting Options - Device Mode Parent topic: Using External USB Devices with Your Product Printing JPEG Photos You can select JPEG photos for printing - Epson WF-4740 | Users Guide - Page 206
thumbnail image view and select additional photos. • To select all photos, select the menu icon and select Select All Images. 5. Select Proceed to Print. 6. To change the print settings, select Basic Settings and select the necessary settings. 7. To adjust the photos (adjustments modify only your - Epson WF-4740 | Users Guide - Page 207
the photo in color Advanced settings Print settings Layout Available options Borderless With Border 20-up Index Description Expands the image to the edge of the paper (slight cropping may occur) Leaves a small margin around the image Prints 20 images on one page Prints thumbnail images with file - Epson WF-4740 | Users Guide - Page 208
fixes the red-eye effect in photos Select the order for printing multi-page TIFF files Note: Fix Photo uses a sophisticated face recognition technology Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic: Using External USB Devices with Your Product - Epson WF-4740 | Users Guide - Page 209
Sharing for File Transfers from Your Computer Before you transfer files from a computer to a USB device inserted into the USB port on the front of your product, you may need to set up your product's file sharing settings. Caution: Remove the USB device before you change this setting or you may lose - Epson WF-4740 | Users Guide - Page 210
connected to your product. Note: Do not transfer files to and from a USB device while you are printing from the device. 1. Make sure your product is connected to a computer. 2. Insert a USB device into the USB port on the front of your product. 3. Do one of the following to access your USB device - Epson WF-4740 | Users Guide - Page 211
4. Select the folder that contains your files. 5. Drag the files you want to transfer to the desired folder on your computer or on your USB device. Note: Your product's LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it - Epson WF-4740 | Users Guide - Page 212
service life, you need to replace it. You may also need to replace a cartridge that is more than six months old if your printouts do not look their best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly - Epson WF-4740 | Users Guide - Page 213
Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer. 1. To - Epson WF-4740 | Users Guide - Page 214
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate - Epson WF-4740 | Users Guide - Page 215
See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box 215 - Epson WF-4740 | Users Guide - Page 216
Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary: • You can update the ink cartridge and maintenance box - Epson WF-4740 | Users Guide - Page 217
topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or epson.ca (Canadian - Epson WF-4740 | Users Guide - Page 218
LCD screen, press the home button if necessary, and select Maintenance > Ink Cartridge(s) Replacement > Start . 2. Lift up the scanner unit until it clicks. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 218 - Epson WF-4740 | Users Guide - Page 219
not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the - Epson WF-4740 | Users Guide - Page 220
times. Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be - Epson WF-4740 | Users Guide - Page 221
6. Remove the yellow tape from the base of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place. 221 - Epson WF-4740 | Users Guide - Page 222
any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 222 - Epson WF-4740 | Users Guide - Page 223
: Replacing Ink Cartridges and Maintenance Boxes Printing with Expended Color Cartridges - Windows If you see a message during printing telling you that you can temporarily print in black ink with an expended color cartridge, you can cancel your print job and select settings to print on plain paper - Epson WF-4740 | Users Guide - Page 224
stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. Note: While a color cartridge is expended, you cannot print faxes, make copies, or print from Epson Connect or a mobile device. 1. Click the printer icon in the Dock - Epson WF-4740 | Users Guide - Page 225
-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows The following window appears - Epson WF-4740 | Users Guide - Page 226
document you are printing. • Click Disable this feature to continue using the remaining black ink. Note: If you disable this feature, it remains disabled until you install a new black ink cartridge. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure - Epson WF-4740 | Users Guide - Page 227
them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink. 5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal the bag and dispose - Epson WF-4740 | Users Guide - Page 228
6. Insert the new maintenance box into the holder and push it all the way in. 7. Press the tab on the maintenance box cover and reattach it. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 228 - Epson WF-4740 | Users Guide - Page 229
head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Print Head Maintenance If your printouts become too light, or you see dark or light bands - Epson WF-4740 | Users Guide - Page 230
3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check. You see a screen like this: 6. Select Start. The nozzle pattern prints. 230 - Epson WF-4740 | Users Guide - Page 231
continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print - Epson WF-4740 | Users Guide - Page 232
Windows taskbar. • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Nozzle Check. You see a window like this: 4. Click - Epson WF-4740 | Users Guide - Page 233
not be able to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box 233 - Epson WF-4740 | Users Guide - Page 234
Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home - Epson WF-4740 | Users Guide - Page 235
, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Loading Paper in the Cassette Cleaning the Print Head Using a Computer Utility You can clean the - Epson WF-4740 | Users Guide - Page 236
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4. Click Start to begin - Epson WF-4740 | Users Guide - Page 237
Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. 237 - Epson WF-4740 | Users Guide - Page 238
• Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 8. Check the printed patterns on the alignment sheet and select the following on the LCD - Epson WF-4740 | Users Guide - Page 239
separation or overlap. 9. Select Done. Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Cassette Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. If paper does not feed correctly from the rear - Epson WF-4740 | Users Guide - Page 240
You see a screen like this: 4. Scroll down and select Paper Guide Cleaning. 5. Select the paper source you want to clean. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. If you are using a cleaning sheet, repeat these - Epson WF-4740 | Users Guide - Page 241
lubricants inside the product or let water get inside it. 1. Turn off the product. 2. Unplug the power cord. 3. Disconnect any connected cables. 4. Remove all the paper from the product. 241 - Epson WF-4740 | Users Guide - Page 242
5. Open the document cover. 242 - Epson WF-4740 | Users Guide - Page 243
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened the glass surface with any force. Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the left. 7. Close the document cover. 243 - Epson WF-4740 | Users Guide - Page 244
8. Open the ADF cover. 244 - Epson WF-4740 | Users Guide - Page 245
• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage - Epson WF-4740 | Users Guide - Page 246
power cable. 3. Disconnect any connected cables. 4. Remove all the paper from the product. 5. Close the output tray and paper support. 6. Remove any memory device inserted in the product. 7. Lift up the scanner unit and check to see if the print head is in the far right position (the home position - Epson WF-4740 | Users Guide - Page 247
product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts - Epson WF-4740 | Users Guide - Page 248
Printer error. Turn the power off and on again. If the problem persists, contact Epson Support. Paper out in XX. Load paper and touch OK. XX/XX You need to replace Ink Cartridges Condition/solution Turn the product off and then back on again. If the error persists, check for and remove any jammed - Epson WF-4740 | Users Guide - Page 249
. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct. Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you - Epson WF-4740 | Users Guide - Page 250
product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check. 250 - Epson WF-4740 | Users Guide - Page 251
try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving - Epson WF-4740 | Users Guide - Page 252
• Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. 252 - Epson WF-4740 | Users Guide - Page 253
product on and off again using the power button. Parent topic: Solving Setup Problems Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • If the product's print head stops moving or making noise, and the charging process has not finished - Epson WF-4740 | Users Guide - Page 254
a Network Product Does Not Appear in Mac Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these - Epson WF-4740 | Users Guide - Page 255
, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary. • If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected Access Point Mode, you may have trouble accessing a low-priority Internet - Epson WF-4740 | Users Guide - Page 256
it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Note: If you are using a 5 GHz wireless router, set the router to operate in dual - Epson WF-4740 | Users Guide - Page 257
network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same wireless network. • If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product - Epson WF-4740 | Users Guide - Page 258
your internet service provider for instructions. • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution. • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few - Epson WF-4740 | Users Guide - Page 259
anti-virus software on your wireless router or access point. Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device Solving Copying - Epson WF-4740 | Users Guide - Page 260
level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Originals Do Not Feed From the - Epson WF-4740 | Users Guide - Page 261
on the ADF edge guide. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if - Epson WF-4740 | Users Guide - Page 262
the edge guides inside the cassette. • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. • Do not load more than the recommended number of sheets. • Make sure your paper meets the specifications for your product. • If paper jams when you print on - Epson WF-4740 | Users Guide - Page 263
2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product. 4. Carefully follow all paper loading instructions and reload the paper. 263 - Epson WF-4740 | Users Guide - Page 264
any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Paper Jam Problems in - Epson WF-4740 | Users Guide - Page 265
Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Document Jams in the Automatic Document Feeder Related tasks Loading - Epson WF-4740 | Users Guide - Page 266
3. Open the ADF cover. 4. Carefully remove any jammed pages. 266 - Epson WF-4740 | Users Guide - Page 267
Lower the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and - Epson WF-4740 | Users Guide - Page 268
Loading Paper in the Cassette Cancelling Printing Using the Product Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual - Epson WF-4740 | Users Guide - Page 269
all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • On a Mac, make sure the printer is not paused. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Using AirPrint - Epson WF-4740 | Users Guide - Page 270
Printers and Faxes.) 2. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Solving Problems Printing from a Computer Printing is Slow If printing - Epson WF-4740 | Users Guide - Page 271
-sided printing. • Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings: • Always Spool RAW Datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Paper or - Epson WF-4740 | Users Guide - Page 272
Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page - Epson WF-4740 | Users Guide - Page 273
margins for your paper size in your printing program. • Make sure your paper is positioned correctly for feeding into the printer. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks - Epson WF-4740 | Users Guide - Page 274
Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Cleaning Your Product Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. • Turn - Epson WF-4740 | Users Guide - Page 275
Media Type Settings - Printing Software Related tasks Aligning the Print Head Using the Product Control Panel Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Loading Paper in the Cassette Related topics Replacing Ink Cartridges and Maintenance Boxes 275 - Epson WF-4740 | Users Guide - Page 276
in your product. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your - Epson WF-4740 | Users Guide - Page 277
Settings - Printing Software Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Loading Paper in the Cassette Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes 277 - Epson WF-4740 | Users Guide - Page 278
the limitations of your computer system when selecting a resolution, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks - Epson WF-4740 | Users Guide - Page 279
references Available Epson Papers Related tasks Selecting Basic Print Settings - Mac Managing Color - Mac Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Related topics Replacing Ink Cartridges and Maintenance Boxes Solving Scanning Problems Check - Epson WF-4740 | Users Guide - Page 280
Cannot Start Epson Scan 2 Scanning is Slow Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. - Epson WF-4740 | Users Guide - Page 281
increase your system's memory. • In Epson Scan 2, turn off Quiet Mode on the Scan tab. • If you are scanning over a wireless network, factors such as interference, network traffic, or weak signal strength may affect your scanning speed. Parent topic: Solving Scanning Problems Related topics Wi-Fi or - Epson WF-4740 | Users Guide - Page 282
or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked - Epson WF-4740 | Users Guide - Page 283
on the scanner glass. • Do not move your original or your product during scanning. • Your Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning - Epson WF-4740 | Users Guide - Page 284
Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab Additional Scanning Settings - Advanced Settings Tab Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers - Epson WF-4740 | Users Guide - Page 285
an Incorrect Size Received Fax Quality is Poor Received Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient - Epson WF-4740 | Users Guide - Page 286
be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Viewing a Fax on - Epson WF-4740 | Users Guide - Page 287
to Manual. Note computer, turn on the selected computer. Once the faxes are saved on the computer print a received fax due to a product error, such as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems - Epson WF-4740 | Users Guide - Page 288
these solutions: • Clean the scanner glass. • Clean the ADF. • Try changing the resolution setting on the control error correction mode (ECM) setting. Parent topic: Solving Faxing Problems scanner glass, make sure your original is placed correctly on the scanner glass and that the correct paper size - Epson WF-4740 | Users Guide - Page 289
: Solving Faxing Problems Related references Basic Settings - Fax Received Fax is Not Printed If a received fax is not printed, try these solutions: • Make sure the product is free of errors. The product cannot print received faxes if an error has occurred with the product, such as a paper jam. • If - Epson WF-4740 | Users Guide - Page 290
. Parent topic: Solving USB Device Problems Related references External USB Device Specifications USB Device Photo File Specifications Related tasks Setting Up File Sharing for File Transfers from Your Computer Related topics Viewing and Printing from the LCD Screen Cannot Save Files on a USB - Epson WF-4740 | Users Guide - Page 291
Related tasks Transferring Files from a USB Device to Your Computer Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling - Epson WF-4740 | Users Guide - Page 292
Remove. 5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan and click Uninstall. • Windows 8.x/Windows 7/Windows Vista: Select Epson Scan and click Uninstall/Change. • Windows XP: Select Epson Scan and click Change/Remove. 292 - Epson WF-4740 | Users Guide - Page 293
in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the - (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. 293 - Epson WF-4740 | Users Guide - Page 294
Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with - Epson WF-4740 | Users Guide - Page 295
Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Scanning Specifications Fax Specifications Ink Cartridge To use your product and its software, your computer should use one of these Microsoft operating systems: - Epson WF-4740 | Users Guide - Page 296
the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed - Epson WF-4740 | Users Guide - Page 297
and paper distributed by Epson 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size Weight No. 10 (4.1 × 9.5 inches [105 × 241 mm]) 20 lb (75 g/m2) to 24 lb (90 g/m2) Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the - Epson WF-4740 | Users Guide - Page 298
Single sheets 1 Top and sides: 0.12 inch (3 mm) 2 Reduced print quality area/top: 1.85 inch (47 mm) 3 Reduced print quality area/bottom: 1.77 inch (45 mm) Borderless 1 Reduced print quality area/top: 1.97 inch (50 mm) 2 Reduced print quality area/bottom: 1.89 inch (48 mm) 298 - Epson WF-4740 | Users Guide - Page 299
quality area/right: 0.71 inch (18 mm) 4 Reduced print quality area/left: 1.85 inch (47 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Flatbed, color CIS 10200 × 14040 pixels - Epson WF-4740 | Users Guide - Page 300
and white: 16 bits per pixel internal 1 bit per pixel external LED Parent topic: Technical Specifications Fax Specifications Fax type Supported lines Speed Resolution Page memory Redial Black-and-white and color fax capability (ITU-T Super Group 3) Standard analog (household) telephone lines PBX - Epson WF-4740 | Users Guide - Page 301
setup and not for resale. After some ink is used for charging, the rest is available for printing. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink remains in the cartridge after the "replace - Epson WF-4740 | Users Guide - Page 302
16.7 inches (425 mm) Depth Stored: 15.3 inches (388 mm) Printing: 19.8 inches (503 mm) Weight 26.7 lb (12.1 kg) (without ink cartridges and power cord) Parent topic: Technical Specifications Electrical Specifications Power supply voltage Rated frequency range Rated current Power consumption - Epson WF-4740 | Users Guide - Page 303
for computer Hi-Speed USB (for external USB device) Note: Epson driver • Security settings (such as passwords, encryption, etc.) • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson - Epson WF-4740 | Users Guide - Page 304
for WPA/WPA2 Personal WEP (64/128 bit) 2.4 GHz 19.8 dBm (EIRP) Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Ethernet Standard Communication mode Connector IEEE802.3i/u (10BASE-T); use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk - Epson WF-4740 | Users Guide - Page 305
wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away - Epson WF-4740 | Users Guide - Page 306
Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Ink Cartridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic - Epson WF-4740 | Users Guide - Page 307
for the paper to be fully ejected. • Avoid locations that are subject to rapid changes in heat to a computer or other device the product. • Do not move the print head by hand; this may damage the product not open the scanner section while the product is copying, printing, scanning, or performing any - Epson WF-4740 | Users Guide - Page 308
case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions. • Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may prevent the product from - Epson WF-4740 | Users Guide - Page 309
pieces; contact Epson for support. • Do not subject your product to sudden changes in temperature or humidity; this may cause condensation to develop inside the LCD screen and degrade its performance. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves - Epson WF-4740 | Users Guide - Page 310
Instructions When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson Instructions FCC Compliance Statement For United States Users discontinuance of service may be - Epson WF-4740 | Users Guide - Page 311
service. If you have problems with this product and require technical or customer support, please visit www.epson the top or bottom of each transmitted page or on the first page of the transmission, the date and machine, click the link below for instructions on entering fax header information. - Epson WF-4740 | Users Guide - Page 312
connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. For Canadian Users 1. This product meets the cinq. CAN ICES-3(B)/NMB-3(B) Parent topic: Notices Related tasks Using the Fax Setup Wizard 312 - Epson WF-4740 | Users Guide - Page 313
to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized arbitration authority, pursuant to its code is important to notify us if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall - Epson WF-4740 | Users Guide - Page 314
THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration on a class - Epson WF-4740 | Users Guide - Page 315
Epson shall pay, or (if applicable) reimburse you for, all JAMS filings and arbitrator fees for any arbitration commenced (by you or Epson or other applicable use of Epson Hardware, products and services) that specifies (i) your name a change to Epson's address) in this Agreement, Epson will obtain - Epson WF-4740 | Users Guide - Page 316
of Wi-Fi Alliance®. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be - Epson WF-4740 | Users Guide - Page 317
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as - Epson WF-4740 | Users Guide - Page 318
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances
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 |
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WF-4740 User's Guide