Epson WorkForce DS-40 User Manual - Page 61

Solving Scanning Problems, Scanner Does Not Turn On or Turns Off Unexpectedly

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Light status The ready light and the Wi-Fi light are flashing alternately The ready light and the Wi-Fi light are flashing at the same time The Wi-Fi light is flashing The low battery light is on Condition/solution The scanner firmware is updating. Do not turn off the scanner or disconnect any cables until the status lights have stopped flashing. The product is in a standby state for a Wi-Fi Protected Setup (WPS) connection. A paper is jammed. Reload the original. If the lights continue to flash, a scanner error may have occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support. An AOSS error has occurred. Retry the connection. The batteries are running low. Make sure you have replacement batteries available. Parent topic: Solving Problems Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanner Does Not Turn On or Turns Off Unexpectedly Scanner Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Original Feeds Incorrectly in Scanner Original Jams in Scanner Scanning is Slow Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure the optional AC adapter is securely connected to the scanner and to a working electrical outlet. • If the scanner turns off unexpectedly, you may need to adjust the Power Off Timer setting. • Try pressing the power button for approximately one second. • If you are using a USB connection, make sure the connection mode switch is set to USB. 61

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Light status
Condition/solution
The ready light and the
The scanner firmware is updating. Do not turn off the scanner or
disconnect any cables until the status lights have stopped flashing.
Wi-Fi light are flashing
alternately
The product is in a standby state for a Wi-Fi Protected Setup (WPS)
connection.
The ready light and the
A paper is jammed. Reload the original. If the lights continue to flash, a
scanner error may have occurred. Turn the scanner off and then back
Wi-Fi light are flashing at
on again. If the error continues, contact Epson for support.
the same time
An AOSS error has occurred. Retry the connection.
The
Wi-Fi light is flashing
The
low battery light is
The batteries are running low. Make sure you have replacement
on
batteries available.
Parent topic:
Solving Problems
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanner Does Not Turn On or Turns Off Unexpectedly
Scanner Button Does Not Work as Expected
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan
Original Feeds Incorrectly in Scanner
Original Jams in Scanner
Scanning is Slow
Parent topic:
Solving Problems
Scanner Does Not Turn On or Turns Off Unexpectedly
If the scanner does not turn on or if it turns off unexpectedly, try these solutions:
• Make sure the optional AC adapter is securely connected to the scanner and to a working electrical
outlet.
• If the scanner turns off unexpectedly, you may need to adjust the Power Off Timer setting.
• Try pressing the
power button for approximately one second.
• If you are using a USB connection, make sure the connection mode switch is set to
USB
.
61