Epson WorkForce ES-500W II Users Guide - Page 109

Original Feeds Incorrectly in Scanner, Original Jams in Scanner, Related concepts, Related references

Page 109 highlights

Related concepts Uninstall Your Scanner Software Related references Windows System Requirements Mac System Requirements Original Feeds Incorrectly in Scanner If you have problems feeding originals in your scanner, try these solutions: • If multiple pages feed at once, try the following: • Remove the originals, fan the edges to separate the sheets, if necessary, and reload them. • Load fewer originals at a time. • Load only originals that meet the specifications for your scanner. • Clean inside the scanner and replace the roller assembly kit, if necessary. • Check the pickup rollers and clean, if necessary. • Scan the originals one by one using the Automatic Feeding Mode setting in Epson Scan 2. • Press the slow mode button to slow down the scanning speed. • Use Automatic Feeding Mode in Epson Scan 2 and scan originals one at a time. • Use the optional carrier sheet for thin, folded, or irregularly shaped originals. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: Note: The illustrations show the ES-500W II, but the instructions are the same for the ES-400 II. 1. Turn off your scanner. 2. Remove all originals from the input tray. 109

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109
Related concepts
Uninstall Your Scanner Software
Related references
Windows System Requirements
Mac System Requirements
Original Feeds Incorrectly in Scanner
If you have problems feeding originals in your scanner, try these solutions:
• If multiple pages feed at once, try the following:
• Remove the originals, fan the edges to separate the sheets, if necessary, and reload them.
• Load fewer originals at a time.
• Load only originals that meet the specifications for your scanner.
• Clean inside the scanner and replace the roller assembly kit, if necessary.
• Check the pickup rollers and clean, if necessary.
• Scan the originals one by one using the
Automatic Feeding Mode
setting in Epson Scan 2.
• Press the
slow mode button to slow down the scanning speed.
• Use
Automatic Feeding Mode
in Epson Scan 2 and scan originals one at a time.
• Use the optional carrier sheet for thin, folded, or irregularly shaped originals.
Parent topic:
Solving Scanning Problems
Related tasks
Cleaning Inside Your Scanner
Related topics
Loading Originals
Original Jams in Scanner
If an original has jammed inside the scanner, follow these steps:
Note:
The illustrations show the ES-500W II, but the instructions are the same for the ES-400 II.
1. Turn off your scanner.
2. Remove all originals from the input tray.