Epson WorkForce Pro GT-S50 User Manual - Page 87

Pressing the Start Button Does Not Start the Correct Program, Windows, Events, Take no action

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Make sure your scanner's name appears under Imaging device without a (?) or an exclamation (!) mark in the Device Manager window. If the scanner's name appears with one of these marks or as an Unknown device, uninstall Epson Scan as described in Uninstalling Your Scanning Software, then reinstall it as described on the Start Here sheet. Top Pressing the Start Button Does Not Start the Correct Program Make sure your scanner software is installed as described on the Start Here sheet. Windows: Click the Events tab in your scanner's Properties window and make sure Take no action is not selected. Also, make sure the Start Button is selected in the Select an event list box, and Start this program is selected. For details, see Assigning a Program With Windows 8, Windows 7, and Windows Vista or Assigning a Program With Windows XP. Mac OS X: Make sure you are logged on as the user who installed the scanner software. Other users must first start Epson Scanner Monitor in the Applications folder and then press the Start button to scan. Top

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Make sure your scanner’s name appears under Imaging device without a (?) or an exclamation (!) mark in the Device Manager window. If
the scanner’s name appears with one of these marks or as an Unknown device, uninstall Epson Scan as described in
Uninstalling Your
Scanning Software
, then reinstall it as described on the
Start Here
sheet.
Top
Pressing the Start Button Does Not Start the Correct Program
Make sure your scanner software is installed as described on the
Start Here
sheet.
Windows:
Click the
Events
tab in your scanner’s Properties window and make sure
Take no action
is not selected. Also, make
sure the
Start Button
is selected in the Select an event list box, and
Start this program
is selected. For details, see
Assigning a
Program With Windows 8, Windows 7, and Windows Vista
or
Assigning a Program With Windows XP
.
Mac OS X:
Make sure you are logged on as the user who installed the scanner software. Other users must first start Epson
Scanner Monitor in the Applications folder and then press the
Start button to scan.
Top