Eufy RoboVac 11S RoboVac 11S11S Max15C Max_EN_Manual - Page 11

Clean the Rolling Brush 1 2 3 4 5 Clean the Side Brush Replace the Side Brush Click Clean the Bumper, Sensors and Charging Pins • Only use the side brush when it is completely dry. 18 EN Clean the Swivel Wheel Wheel Axle • You can clean the swivel wheel with water. • Use the swivel wheel only when it is completely dry. Troubleshooting Frequently asked questions: The solutions below are for general questions. If your problem persists, visit www.eufylife.com or contact [email protected] for help. Problems RoboVac cannot be activated. Solutions • Make sure the main power switch is set to the "I" (On) position. • Make sure the battery is fully charged. • Replace the batteries (2 AAA) in the remote control. • Make sure the remote control is within range (16 ft/5 m) of RoboVac. • If you still have trouble, turn o the main power switch and then turn it back on. Problems Solutions The remote control does not work. • Replace the batteries in the remote control. • Make sure RoboVac is turned on and fully charged. • Make sure the remote control is within range (16 ft/5 m) of RoboVac. RoboVac stops working suddenly. • Check if RoboVac is trapped or stuck on an obstacle. • Check if the battery level is too low. • Check the "Error Tones" section to find the solution. • If you still have trouble, turn off the main power switch, wait for 2 seconds, and then turn it back on. You cannot schedule cleanings. • Make sure the main power switch on the bottom of RoboVac is turned on. • Make sure the time, time of day (AM/ PM), and the scheduled time on the remote controller have been set correctly. • Check if RoboVac's power is too low to start cleaning. Suction power is weak. • Check if any obstructions are blocking the suction inlet. • Empty the dust collector. • Clean the filters with a vacuum cleaner or a cleaning brush. • Check if the filters are wet due to water or other liquid on the floor. Air-dry the filters completely before use. EN 19