Fluke 1773/BASIC Product Manual - Page 46

Tools, Phase Power Quality Analyzer, Reset to Factory Defaults., Copy Service Data to USB.

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3 Phase Power Quality Analyzer Basic Setup Tools Reset to Factory Defaults. On selecting this option consider downloading all data as once the reset occurs all settings and data is lost. A warning to this effect is shown on screen. Copy Service Data to USB. For problems with your Anaylzer that our support team can not resolve, we might ask you to copy the service data. You will need a removable USB flash drive with at least 2 GB of free memory. The data will take several minutes to copy. Our support team will give you specific instructions on what to do with this data so our engineers can evaluate the data and get to the root of the problem. To update firmware: 1. On a USB flash drive with at least 100 MB of free space available, create a folder: Fluke177x (no spaces in file name). Note Make sure the USB flash drive is formatted with FAT32 or exFAT file system. 2. Copy the firmware file (*.bin) into this folder. 3. Make sure the Analyzer is powered from mains and turned on. 4. Connect the USB flash drive to the Analyzer. Initially, the Analyzer recognizes that a USB flash drive is connected and prompts you to copy all the files on the instrument to the USB flash drive. If you have unsaved data, this is the last time you will be able to back up the data. 5. Back up the files or close the dialog and return to Update firmware. 6. Follow the instructions. The Analyzer restarts automatically when the firmware update is complete. Note A firmware update deletes all user data such as measurement data and screen captures. This firmware update works only when the firmware version on the USB flash drive is newer than the installed version. To install the same version or an older version: 1. Select Tools > Update firmware. 2. Follow the instructions. Note The newest firmware version is used for the update if more than one firmware file (*.bin) is located in the \Fluke177x folder. 41 MyFlukeStore Shop for Fluke products online at: www. .com 1.888.610.7664

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3 Phase Power Quality Analyzer
Basic Setup
41
Tools
Reset to Factory Defaults.
On selecting this option consider downloading all data as once the
reset occurs all settings and data is lost. A warning to this effect is shown on screen.
Copy Service Data to USB.
For problems with your Anaylzer that our support team can not
resolve, we might ask you to copy the service data. You will need a removable USB flash drive
with at least 2 GB of free memory. The data will take several minutes to copy. Our support team
will give you specific instructions on what to do with this data so our engineers can evaluate
the data and get to the root of the problem.
To update firmware:
1.
On a USB flash drive with at least 100 MB of free space available, create a folder:
Fluke177x (no spaces in file name).
Note
Make sure the USB flash
drive is formatted with FAT32 or exFAT file system.
2.
Copy the firmware file (*.bin) into this folder.
3.
Make sure the Analyzer is powered from mains and turned on.
4.
Connect the USB flash drive to the Analyzer.
Initially, the Analyzer recognizes that a USB flash drive is connected and prompts you to
copy all the files on the instrument to the USB flash drive. If you have unsaved data, this is
the last time you will be able to back up the data.
5.
Back up the files or close the dialog and return to Update firmware.
6.
Follow the instructions.
The Analyzer restarts automatically when the firmware update is complete.
Note
A firmware update deletes all user data such as measurement data and screen
captures. This firmware update works only when the firmware version on the USB
flash
drive is newer than the installed version.
To install the same version or an older version:
1.
Select
Tools
>
Update firmware
.
2.
Follow the instructions.
Note
The newest firmware version is used for the update if more than one firmware file (*.bin)
is located in the \Fluke177x folder.
Shop for Fluke products online at:
1.888.610.7664
www.
MyFlukeStore
.com