Fujitsu FPCM20654 User Guide - Page 59

Pen Input Problems, Memory Problems, Modem Problems, USB Device Problems

Page 59 highlights

Troubleshooting Problem Possible Cause Possible Solutions You have installed an external keyboard or mouse, and it does not seem to work. Your external device is not properly installed. Your operating system software is not set up with the correct driver for that device. Re-install your device. See "Device Ports" on page 46. Check your device and operating system docu-mentation and activate the proper driver. You have connected an external keyboard or a mouse and it seems to be locking up the system. Your operating system software is not set up with the correct driver for that device. Your system has crashed. Check your device and operating system documentation and activate the proper driver. Try to restart your system. If that fails, turn off the power by pressing the suspend/resume button for at least 10 seconds, and then power back on. Pen Input Problems Cursor is not tracking the pen The system may be uncalibrated If the cursor on the screen appears to be misaligned with the pen or is not accurately tracking the pen, calibrate the pen. See "Calibrating the Touch Screen" on page 24. "Ink crossword" application doesn't work properly. System has incorrect resolution This LifeBook model uses 1024x600 resolution, but the application's minimum resolution is 1024x768. The Ink Crossword application (found in Tablet PC Experience Pack) cannot be used with this model. Memory Problems Power On screen or Info menu of BIOS setup utility information, does not show the correct amount of installed memory. Your memory upgrade module is not properly installed. You have a memory failure. Turn off your system. Remove and re-install your memory upgrade module. See "Memory Upgrade Module" on page 39. Check for Power On Self Test (POST) messages. See "Power On Self Test Messages" on page 58. Modem Problems Messages about modem operation. Messages about modem operation are generated by whichever modem application is in use. See your application software documentation for additional information. Modem does not appear to Modem may not have been work. initialized. Verify that the modem has been initialized by the operating system. TO do so, right-click on My Computer and select the Hardware tab. Click [Device Manager] and click on the "+" symbol that appears next to Modems. Verify that your device is listed as installed. USB Device Problems You have installed a USB device, but your notebook/ Tablet PC does not recognize the device, or the device does not seem to work properly. The device is not properly installed. The device may have been installed while an application was running, so your system is not aware of its installation. Remove and re-install the device. See "Device Ports" on page 46. Close the application and restart your notebook/Tablet PC. Your software may not have the See your software documentation and activate the correct driver active. correct driver. 53

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53
Troubleshooting
You have installed an external
keyboard or mouse, and it
does not seem to work.
Your external device is not prop-
erly installed.
Re-install your device.
See “Device Ports” on page 46.
Your operating system software
is not set up with the correct
driver for that device.
Check your device and operating system docu-menta-
tion and activate the proper driver.
You have connected an
external keyboard or a mouse
and it seems to be locking up
the system.
Your operating system software
is not set up with the correct
driver for that device.
Check your device and operating system
documentation and activate the proper driver.
Your system has crashed.
Try to restart your system. If that fails, turn off the
power by pressing the suspend/resume button for at
least 10 seconds, and then power back on.
Pen Input Problems
Cursor is not tracking the
pen
The system may be uncalibrated
If the cursor on the screen appears to be misaligned
with the pen or is not accurately tracking the pen,
calibrate the pen. See “Calibrating the Touch Screen”
on page 24.
"Ink crossword" application
doesn’t work properly.
System has incorrect resolution
This LifeBook model uses 1024x600 resolution, but the
application’s minimum resolution is 1024x768. The Ink
Crossword application (found in Tablet PC Experience
Pack) cannot be used with this model.
Memory Problems
Power On screen or Info
menu of BIOS setup utility
information, does not show
the correct amount of
installed memory.
Your memory upgrade module
is not properly installed.
Turn off your system. Remove and re-install your
memory upgrade module.
See “Memory Upgrade
Module” on page 39.
You have a memory failure.
Check for Power On Self Test (POST) messages.
See
“Power On Self Test Messages” on page 58.
Modem Problems
Messages about modem
operation.
Messages about modem
operation are generated by
whichever modem application is
in use.
See your application software documentation for addi-
tional information.
Modem does not appear to
work.
Modem may not have been
initialized.
Verify that the modem has been initialized by the oper-
ating system. TO do so, right-click on My Computer
and select the Hardware tab. Click [Device Manager]
and click on the “+” symbol that appears next to
Modems. Verify that your device is listed as installed.
USB Device Problems
You have installed a USB
device, but your notebook/
Tablet PC does not recognize
the device, or the device does
not seem to work properly.
The device is not properly
installed.
Remove and re-install the device.
See “Device Ports” on
page 46.
The device may have been
installed while an application
was running, so your system is
not aware of its installation.
Close the application and restart your notebook/Tablet
PC.
Your software may not have the
correct driver active.
See your software documentation and activate the
correct driver.
Problem
Possible Cause
Possible Solutions