Fujitsu ST5030D User's Guide - Page 45

Care and Maintenance Display Screen Blank or Difficult to Read If the display screen on your Tablet PC appears blank or is unreadable, confirm that the system is running (the Power icon is displayed continuously on the Status display), and check the following: • The system brightness may be set too low, causing the screen to appear too dark. To change system brightness, press the Fn button twice to open the Fujitsu menu. Brightness can be adjusted from the menu. • The video timeout may have expired. Tap on the display screen to reactivate the display. Note that this is a normal, power-saving feature. Cursor Is Not Tracking Pen If the cursor on the screen appears to be misaligned with the pen or is not accurately tracking the pen, calibrate the pen. See "Calibrating the Pen" on page 25 for more information. Infrared Data Transfer Is Not Working If you are experiencing problems transferring data over the system's infrared interface, note the following: • Can the IrDA port on the Tablet PC "see" the IrDA port on the other device? A direct line-of-sight path must exist between the IrDA port on the Tablet PC and the IrDA port on the other device. • The distance between the two devices must not be more than 3 feet. • The viewing angle from the IrDA port on the Tablet PC must not be more than 15 degrees from a center line between the IrDA port on the Tablet PC and the IrDA port on the other device. • The device with which you are trying to communicate must be compliant with the IrDA Standard Revision 1.1 (or 1.0). • It may be necessary for both computers to be using the same network connection protocols. Tablet PC is Not Responding to the Pen If the Tablet PC does not respond to the pen, connect an external keyboard to the system to see if it responds to keyboard commands. If the system doesn't respond to a keyboard, the application or system may have crashed, and it may be necessary to reboot the system. If the system responds to a keyboard but not to a pen, contact your local help desk or reseller, or call Fujitsu Service and Support at 1-800-8Fujitsu (1-800-838-5487) for further assistance. Speaker/Headphone Volume Too Low If the audio volume on your Tablet PC speaker or external headphones is too low, check the following: • Ensure the speaker (or headphone output if using headphones) is enabled. To do so, open the Control Panel and double-click on the Sounds and Audio Devices icon. Select the proper tab, and increase the volume using the slider bar. (If you aren't getting any sound, uncheck the Mute box if it is checked.) • Press the Fn button twice to open the Fujitsu menu. Volume can be adjusted from the menu. • Ensure the mute box in the system volume control (accessible from the system tray) is not set. • Ensure any volume control in your audio software is set to an audible level. Configuring Peripheral Interfaces Certain peripheral devices can be disabled during the BIOS Setup. If the peripheral interface you want to use does not appear to be working with your peripheral device, ensure that it is enabled in the BIOS. Contact your local help desk or reseller, or call Fujitsu Service and Support at 1-800-8Fujitsu (1-800-838-5487) if you need assistance using BIOS Setup. RESTORING THE PRE-INSTALLED SOFTWARE The Drivers and Applications Restore (DAR) DVD contains sets of device drivers and Fujitsu utilities (in specific directories) that are unique to your computer configuration for use as documented below. If you have access to the internet, visit the Fujitsu Support web site at: http:// www.computers.us.fujitsu.com/support to check for the most current information, drivers and hints on how to perform recovery and system updates. Re-Installing Individual Drivers and Applications The Drivers and Applications CD can be used to selectively re-install drivers and/or applications that may have been un-installed or corrupted. There may be certain free third-party applications pre-installed on your system that are not on the DAR CD. The latest versions of the applications can be downloaded from the third-party's website. To re-install drivers and/or applications: 1. Boot up the system and insert the DAR CD after Windows has started. A Fujitsu Installer screen is displayed after the CD is inserted. 2. After reading the License Agreement, click [I agree]. 35