Gastroback 42612 User Manual - Page 32

PROBLEM POSSIBLE CAUSES WHAT TO DO Machine is making pulsing/ The machine is carrying out the normal pumping sound while extracting operation of the 15 bar pump espresso or steaming milk No action require as this is the normal operation of the machine. Espresso runs out around the Filter holder is not inserted in the group Refer to ›Inserting The Portafilter‹, page 55. edge of the filter holder head properly There are espresso grounds around the filter rim Clean any excess ground espresso from the rim of the filter holder to ensure a proper fit into the brew head. Too much ground espresso in the filter Refer to ›Adjusting the Grind Amount‹, page54. Ground espresso has been tamped too firmly Refer to ›Tamping The Ground Espresso‹, page 55. Incorrect filter for amount of ground coffee Ensure you use the small filter for 1 cup of espresso used and the larger filter for 2 cups of espresso. Espresso extracts as drops from The water tank is empty or low the portafilter Espresso grind is too fine Refer to step 1 - ›Filling The Water Tank‹, page 53. Ensure you use a suitable espresso grind. Refer to ›Adjusting the Grind Size‹ on page 54. Machine is blocked by mineral deposits Decalcify the machine. Refer to ⁄Decalcifying‹, page 63. Machine is making a loud and Water tank is empty continuous pumping noise Water tank is not securely in place Refer to step 1 - ›Filling The Water Tank‹, page 53. Refer to step 1 - ›Filling The Water Tank‹, page 53. No steam is generated Machine is not turned on Ensure the machine is plugged in, switched on at the power outlet and the POWER button is pressed to on. Water tank is empty Refer to step 1 - ›Filling The Water Tank‹, page 53. Steam Dial is not in 'Steam' position Turn the steam dial to the Steam-position. Steam Wand is blocked Use the pin on the cleaning tool to clear the opening. If the steam wand continues to be blocked remove the tip of the steam wand using the fitting in the middle of the cleaning tool. Refer to ›Care and Cleaning‹, page 62. Milk is not foamy after texturing Not enough steam Steam wand may be blocked. Refer to ›Care and Cleaning‹, page 62. Milk is not fresh and cold Use cold fresh milk. Refer to '›The Art of Texturing Milk‹, page 58. Machine is not working The unit appears to be on but the machine The safety thermal-cut may have activated due to the ceases to operate. pump or grinder overheating. Turn the machine off and allow it to cool for about 30 - 60 minutes. No ground espresso coming from No espresso beans in hopper. grinder Fill hopper. Grinder does not start when micro switch is pressed. 'Filter Size' lights are cycling through single and double. Bean Hopper safety interlock is open (hopper is not correctly in place). Remove hopper, check for any then debris replace the hopper into the correct location. Too much/too little ground Grind Amount settings are incorrect for espresso is being delivered to the particular grind size. filter basket Reset the machine to defaults or re-program new espresso Grind Amount settings. 70