Gateway 9210 Gateway 9210 Server User Guide - Page 76

Beeps, Description, Troubleshooting steps, General BIOS ROM error.

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Beeps 1 2 3 4 5 6 7 8 9 10 11 Description Troubleshooting steps The memory refresh circuitry on the system board is faulty. Reseat the memory or replace with modules you know are good. Parity cannot be reset. Same as 1 beep. Base memory test failure. Same as 1 beep. System timer is not operational. Remove all expansion cards. ■ If the beep code occurs even when all expansion cards have been removed, the system board may be at fault. Contact Gateway Technical Support. ■ If the beep code does not occur when the expansion cards have been removed, one of the cards is causing the problem. Install the cards one at a time until the problem happens again. When the beep code returns, the most recent card you installed is at fault. Processor failure detected. ■ Set the Retest Processor option to Yes in the BIOS Setup utility. ■ Reseat the processor and start the server again. The keyboard controller may be bad. The BIOS cannot switch to protected mode. ■ Connect a keyboard that you know is good. ■ If the error occurs when a keyboard is not attached, contact Gateway Technical Support. The processor generated an exception Same as 5 beeps. interrupt. The server's video memory is faulty. This is not a fatal error. The system board may be faulty. Call Technical Support. The ROM checksum value does not Same as 4 beeps. match the value encoded in the BIOS. The shutdown register for CMOS RAM Same as 4 beeps. failed. General BIOS ROM error. Update the BIOS. For instructions, see "Updating the BIOS" on page 59. www.gateway.com 71

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71
www.gateway.com
Beeps
Description
Troubleshooting steps
1
The memory refresh circuitry on the
system board is faulty.
Reseat the memory or replace with
modules you know are good.
2
Parity cannot be reset.
Same as 1 beep.
3
Base memory test failure.
Same as 1 beep.
4
System timer is not operational.
Remove all expansion cards.
■
If the beep code occurs even when all
expansion cards have been removed,
the system board may be at fault.
Contact Gateway Technical Support.
■
If the beep code does not occur when
the expansion cards have been
removed, one of the cards is causing
the problem. Install the cards one at a
time until the problem happens again.
When the beep code returns, the most
recent card you installed is at fault.
5
Processor failure detected.
■
Set the Retest Processor option to
Yes
in the BIOS Setup utility.
■
Reseat the processor and start the
server again.
6
The keyboard controller may be bad.
The BIOS cannot switch to protected
mode.
■
Connect a keyboard that you know is
good.
■
If the error occurs when a keyboard is
not attached, contact Gateway
Technical Support.
7
The processor generated an exception
interrupt.
Same as 5 beeps.
8
The server’s video memory is faulty.
This is not a fatal error.
The system board may be faulty. Call
Technical Support.
9
The ROM checksum value does not
match the value encoded in the BIOS.
Same as 4 beeps.
10
The shutdown register for CMOS RAM
failed.
Same as 4 beeps.
11
General BIOS ROM error.
Update the BIOS. For instructions, see
“Updating the BIOS” on page 59
.