Gateway 9210 Gateway 9210 Server User Guide - Page 81

You can also call your telephone service and have your telephone line checked for noise or low line levels. ■ Try connecting with the modem at a lower connection speed. If reducing the connection speed lets you connect, contact your telephone service. The telephone line may be too noisy. ■ Try another telephone line (either a different telephone number in your business or a telephone line at a different location). If you can connect on this line, call your telephone service. Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your system has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your system has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads. The modem is not recognized by your server ■ If the modem shares the telephone line with another device, make sure that the telephone line is not in use (for example, someone is on the telephone, or another modem is in use). ■ Shut down and restart your server. ■ Reinstall the modem device driver. For instructions, see "Using your System Companion CD" on page 20. ■ Open your server and reseat the modem. For instructions, see "Installing a PCI expansion card" on page 43. Monitor Your server is running but there is no picture ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that the monitor is plugged in and turned on. If the monitor is turned on, the power LED should be lit. ■ Check the port and cable for bent or damaged pins. ■ Connect your monitor to another computer, or connect a monitor that you know works to your server. 76 www.gateway.com