GE ASQ10AK User Manual - Page 16

Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions Troubleshooting Tips... Problem Air conditioner does not start Air conditioner does not cool as it should Air conditioner freezing up The remote control is not working Water drips outside Water drips indoors Water collects in base pan "E1" appears in the display Timer or Sleep feature not working properly Possible Causes The air conditioner is unplugged. The fuse is blown/circuit breaker is tripped. Power failure. The current interrupter device is tripped. Airflow is restricted. The temp control may not be set correctly. The air filter is dirty. The room may have been hot. Cold air is escaping. Cooling coils have iced up. Ice blocks the air flow and stops the air conditioner from cooling the room. The batteries are inserted incorrectly. The batteries may be dead. Hot, humid weather. The air conditioner is not tilted to the outside. Moisture removed from air and drains into base pan. Function error code. A power outage or interruption occurred. What To Do • Make sure the air conditioner plug is pushed completely into the outlet. • Check the house fuse/circuit breaker box and replace the fuse or reset the breaker. • If power failure occurs, turn the air conditioner Off. When power is restored, wait 3 minutes to restart the air conditioner to prevent tripping of the compressor overload. • Press the Reset button located on the power cord plug. • If the Reset button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician. • Make sure there are no curtains, blinds or furniture blocking the front of the air conditioner. • On models with touch pads: In Cool mode, press the Decrease w pad. • On models with control knobs, turn the temperature knob to a higher number. • Clean the filter at least every 30 days. See the Operating Instructions section. • When the air conditioner is first turned on, you need to allow time for the room to cool down. • Check for open furnace registers and cold air returns. • Set the air conditioner's vent to the closed position. • See "Air conditioner freezing up" below. • On models with control knobs, set the mode control at High Fan or High Cool with the temp at 1 or 2. • On models with touch pads, set the controls at High Fan or High Cool and set the thermostat to a higher temperature. • Check the position of the batteries. They should be inserted in the opposite (+) and (-) direction. • Replace the batteries. • This is normal. • For proper water disposal, make sure the air conditioner slants slightly from the case front to the rear. • This is normal for a short period in areas with little humidity; normal for a longer period in very humid areas. • Unplug the air conditioner. Wait 3 minutes and plug it back in. • In the case of a power outage or interruption, the unit Timer and Sleep features will reset to the original setting. You may need to set a new time if desired. Consumer Support Normal Operating Sounds s You may hear a pinging noise caused by s Water will collect in the base pan during water being picked up and thrown against the high humidity or on rainy days. The water condenser on rainy days or when the humidity may overflow and drip from the outdoor side is high. This design feature helps remove of the unit. moisture and improve efficiency. s The fan may run even when the compressor 16 s You may hear the thermostat click when the does not. compressor cycles on and off.