GE GFW490RPKRR Installation Instructions - Page 28

Before you call for service... Problem Water does not enter washer or enters slowly Possible Cause Automatic self system checks Water supply is turned off Water valve screens are stopped up Wrinkling Improper sorting Overloading Incorrect wash cycle Grayed or yellowed clothes Repeated washing in water that is too hot Not enough detergent Not using HE (high efficiency) detergent Hard water Water is not hot enough What To Do • After Start is pressed, the washer does several system checks. Water will flow 60 seconds after Start is pressed. • Turn on both hot and cold faucets fully. • Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. • Avoid mixing heavy items (like work clothes) with light items (like blouses). • Load your washer so clothes have enough room to move freely. • Match cycle selection to the type of fabric you arewashing (especially for easy care loads). • Wash in warm or cold water. • Use correct amount of detergent. • Use only HE detergent. • Use hottest water safe for fabric. • Use a water conditioner like Calgon brand or install a water softener. • Make sure water heater is delivering water at 120°-140°F (48°-60°C). Colored spots Water temperature is incorrect Bad odor inside your Washer Detergent is not dissolving • Try a liquid HE detergent. Dye transfer • Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. Incorrect use of fabric softener • Check fabric softener package for instructions and follow directions for using dispenser. Dye transfer • Sort whites or lightly colored items from dark colors. • Promptly remove wash load from washer. Water supply is improperly connected • Make sure hoses are connected to correct faucets. House water heater is not set • Make sure house water heater is delivering water at 120°-140°F properly (48°-60°C). Washer unused for a long time, • Run a Tub Clean cycle. not using recommended quality • In case of strong odor, you may need to run the Tub Clean cycle more of HE detergent or used too than once. much detergent • Use only the amount of detergent recommended on the detergent container. • Use only HE (high efficiency) detergent. • Always remove wet items from the washer promptly after machine stops running. • Leave the door slightly open for the water to air dry. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on or in this or any other appliance. 28