GE GTE21GSHSS Use and Care Manual - Page 24

Troubleshooting Tips

Page 24 highlights

Before you call for service... Troubleshooting Tips Problem Automatic icemaker (on some models) does not work Ice cubes have odor/taste Slow ice cube freezing Possible Causes Ice maker feeler arm is not set ON. Water supply turned off or not connected. Freezer compartment too warm. Piled up cubes in the storage bin cause the icemaker to shut off. Ice cubes stuck in icemaker. (Green power light on icemaker blinking.) Ice storage bin needs cleaning. Food transmitting odor/taste to ice cubes. Interior of refrigerator needs cleaning. Door left open. Temperature control not set cold enough. Moisture forms on cabinet surface between the doors Refrigerator has odor Not unusual during periods of high humidity. Foods transmitting odor to refrigerator. Moisture collects inside (in humid weather, air carries moisture into refrigerator when doors are opened) Interior needs cleaning. Too frequent or too long door openings. Open containers of water or warm food in the refrigerator. Refrigerator compartment No power at outlet. light does not work Light bulb burned out or loose. What To Do • Move the feeler arm to the ON position. • See Installing the water line. • Wait 24 hours for the refrigerator to completely cool down. • Level cubes by hand. • Turn off the icemaker, remove cubes and turn the icemaker back on. • Empty and wash bin. Discard old cubes. • Wrap foods well. • See Care and cleaning. • Check to see if package is holding door open. • See About the controls. • A newly installed refrigerator may take 12-24 hours to begin making ice cubes. • Wipe surface dry; then adjust the fresh food control setting one number higher and check again in 24 hours. • Foods with strong odors should be tightly wrapped. • Keep an open box of baking soda in the refrigerator; replace every three months. • See Care and cleaning. • Cover or seal open containers. During a defrost cycle, moisture will be removed from the refrigerator, but may return with long or frequent door openings. • Replace fuse or reset the breaker. • See Replacing the light bulbs. 24

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Problem
Possible Causes
What To Do
Automatic icemaker
Ice maker feeler arm is not
• Move the feeler arm to the ON position.
(on some models)
set ON.
does not work
Water supply turned off or
• See
Installing the water line
.
not connected.
Freezer compartment
• Wait 24 hours for the refrigerator to completely
too warm.
cool down.
Piled up cubes in the storage
• Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker.
• Turn off the icemaker, remove cubes and turn the
(Green power light on
icemaker back on.
icemaker blinking.)
Ice cubes have
Ice storage bin needs cleaning.
• Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste
• Wrap foods well.
to ice cubes.
Interior of refrigerator
• See
Care and cleaning
.
needs cleaning.
Slow ice cube freezing
Door left open.
• Check to see if package is holding door open.
Temperature control not set
• See
About the controls.
cold enough.
• A newly installed refrigerator may take 12–24 hours
to begin making ice cubes.
Moisture forms on
Not unusual during
• Wipe surface dry; then adjust the fresh food control
cabinet surface
periods of high humidity.
setting one number higher and check again in 24 hours.
between the doors
Refrigerator has odor
Foods transmitting
• Foods with strong odors should be tightly wrapped.
odor to refrigerator.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
• See
Care and cleaning
.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
Open containers of water or
• Cover or seal open containers. During a defrost cycle,
refrigerator when doors
warm food in the refrigerator.
moisture will be removed from the refrigerator, but may
are opened)
return with long or frequent door openings.
Refrigerator compartment
No power at outlet.
• Replace fuse or reset the breaker.
light does not work
Light bulb burned out or loose.
• See
Replacing the light bulbs
.
24
Troubleshooting Tips
Before you call for service…