GE PHP900DMBB Use and Care Manual - Page 19

Safety Instructions, Operating Instructions, Care and Cleaning, Consumer Support, Problem - 30 induction cooktop

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support ge.com Problem Pan detection/sizing not working properly Possible Causes Improper cookware being used. Pan is improperly placed. Cooktop control improperly set. What To Do • Use a flat induction capable pan that meets the minimum size for the element being used. See the Using the correct size cookware section. • Make sure the pan is centered on the corresponding surface element. • Check to see that the control is set properly. Display flashing "E" A hardware error has alone (no other letter) occurred. • Call for service. Display flashing "E" alternating to "c" Keypad Error, indicating • Clean the keypad area. Wipe up spills or remove keypad cleaning is needed. utensils from the keypad area. Display flashing "E" alternating to "o" Over Temperature, indicating over temperature of a surface element or electronics. • Remove an empty pan from the surface element. • Allow the cooktop to cool down approximately 30 minutes. • Check to be sure ventilation to the cooling system below the cooktop is not blocked. 19

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19
Safety Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Consumer Support
Problem
Possible Causes
What To Do
Pan detection/sizing
Improper cookware
•
Use a flat induction capable pan that meets the
not working properly
being used.
minimum size for the element being used. See the
Using the correct size cookware
section.
Pan is improperly placed.
•
Make sure the pan is centered on the corresponding
surface element.
Cooktop control
•
Check to see that the control is set properly.
improperly set.
Display flashing “E”
A hardware error has
•
Call for service.
alone (no other letter)
occurred.
Display flashing “E”
Keypad Error, indicating
•
Clean the keypad area. Wipe up spills or remove
alternating to “c”
keypad cleaning is needed.
utensils from the keypad area.
Display flashing “E”
Over Temperature, indicating
•
Remove an empty pan from the surface element.
alternating to “o”
over temperature of a
•
Allow the cooktop to cool down approximately
surface element or electronics.
30 minutes.
•
Check to be sure ventilation to the cooling system
below the cooktop is not blocked.
ge.com