Haier HWD1500 User Manual - Page 24

Troubleshooting

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English troubleshooting Washer does not operate: • Check if unit is plugged in. The plug may have come loose. • Check if the electrical wall outlet is of proper voltage. • Check if the circuit breaker needs to be reset or if the fuse needs to be replaced. • Check if the unit is in "Off" or "Pause" mode. • Check if the washer is overloaded: load may need to be re-balanced and clothes may need to be redistributed. • Check if the door is open. You may have to close the door properly. Problems with water: • Not enough water coming out: Water faucet may need to be turned on fully. Water hoses may be tangled up or wrinkled up. Straighten up hoses. • Water temperature is incorrect: Check your water heater temperature. Hot water needs to be at a temperature at least 120˚F -140˚F (49˚C - 60˚C). Check to make sure the inlet hoses are properly connected. (e.g. hot to hot & cold to cold) • Water leaks: This is due to not properly installing drain hose or fill hoses. Your home drain may be clogged or having constant water pressure. You may need to tighten hoses; check the plumbing or call a plumber. • Water will not drain: This is due to not installing your drain hose properly. You may need to connect the drain hose properly. Check the position of the drain hose. In order to drain properly, make sure that top of drain outlet is less than 2'6" above the floor. Washer is making noise: • Washer may need to be reinstalled. (Check washer installation section.) • Washer load may need to be re-balanced, as the load may be uneven. • Coins, loose change, buttons or other heavy objects could make noise (read Operating Guide - Normal Operating Sounds). • Squealing Sound: Due to overloaded wash tub. • Vibration Noise: Due to not leveling washer properly on the floor and uneven distribution of clothes in the tub. Problems with clothes: • Clothes are too wrinkled: This is due to improper sorting, overloading and washing in too hot water repeatedly. Avoid overloading and resort your load. Do not mix heavy clothes such as work clothes with light clothes such as blouses, light shirts and delicate items. You may need to wash in warm or cold water. • Soap residue: Detergent may not be dissolving in water. Check water temperature. Use less detergent. 23

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23
English
TROUBLESHOOTING
Washer does not operate:
• Check if unit is plugged in. The plug may have come loose.
• Check if the electrical wall outlet is of proper voltage.
• Check if the circuit breaker needs to be reset or if the fuse needs to be replaced.
• Check if the unit is in "Off" or “Pause” mode.
• Check if the washer is overloaded: load may need to be re-balanced and clothes
may need to be redistributed.
• Check if the door is open. You may have to close the door properly.
Problems with water:
• Not enough water coming out: Water faucet may need to be turned on fully.
Water hoses may be tangled up or wrinkled up. Straighten up hoses.
• Water temperature is incorrect: Check your water heater temperature. Hot water
needs to be at a temperature at least 120˚F -140˚F (49˚C – 60˚C). Check to
make sure the inlet hoses are properly connected. (e.g. hot to hot & cold to cold)
• Water leaks: This is due to not properly installing drain hose or fill hoses. Your
home drain may be clogged or having constant water pressure. You may need to
tighten hoses; check the plumbing or call a plumber.
• Water will not drain: This is due to not installing your drain hose properly.
You may need to connect the drain hose properly. Check the position of the drain
hose. In order to drain properly, make sure that top of drain outlet is less than
2'6" above the floor.
Washer is making noise:
• Washer may need to be reinstalled. (Check washer installation section.)
• Washer load may need to be re-balanced, as the load may be uneven.
• Coins, loose change, buttons or other heavy objects could make noise
(read Operating Guide – Normal Operating Sounds).
• Squealing Sound: Due to overloaded wash tub.
• Vibration Noise: Due to not leveling washer properly on the floor and uneven
distribution of clothes in the tub.
Problems with clothes:
• Clothes are too wrinkled: This is due to improper sorting, overloading and
washing in too hot water repeatedly. Avoid overloading and resort your load.
Do not mix heavy clothes such as work clothes with light clothes such as blouses,
light shirts and delicate items. You may need to wash in warm or cold water.
• Soap residue: Detergent may not be dissolving in water. Check water
temperature. Use less detergent.