Hamilton Beach 70721 Use and Care Manual - Page 11

Troubleshooting PROBLEM PROBABLE CAUSE Unit does not operate on any speed or Pulse. • Is the unit plugged in? Does the outlet work? • Is the lid locked in place? See "How to Use" sections. Food is not sliced or shredded uniformly. • Packing too much food in the food chute or pushing too hard on the food pusher may cause the processed food to be irregulary sliced or shredded. Refer to the Food Processing Charts for recommended sizes and quantities. Unit stops and will not come back on. • Is the lid locked in place? See "How to Use" sections. • Is the outlet still working? Check it by plugging in a working lamp or other appliance. You may have overloaded the circuit and blown a fuse or tripped the circuit breaker. • Turn unit OFF, allow to stand for 3 to 4 minutes, and then turn back ON. • If none of these suggestions correct the problem, DO NOT attempt to repair the unit. Call the Customer Service number. Unit has a burning smell. • There may be a residue left on the motor from the manufacturing process, causing a slight odor during initial use. This will go away. If a strong odor or any visible smoke appears, unplug unit IMMEDIATELY and call the Customer Service number. Motor seems weak. • Are you using the recommended food size and quantity to be processed? Refer to the Food Processing Charts for recommended food sizes and speeds. Cheese is not shredding well. • Cheese should be processed immediately after being removed from the refrigerator. Soft cheese like mozzarella should be placed in the freezer for 30 minutes prior to processing to ensure it is firm enough for shredding. Vegetables are not shredding or slicing. • Store vegetables with high water content in the refrigerator prior to processing. Room-temperature vegetables are less firm and do not perform as well. 11