Harman Kardon DVD 50 Owners Manual - Page 39

Troubleshooting Guide TROUBLESHOOTING GUIDE SYMPTOM POSSIBLE CAUSE SOLUTION Unit does not turn on • Main Power Switch turned Off • No AC power • Press in Main Power Switch • Check AC power plug and make certain any switched outlet is turned on Disc does not play • Disc loaded improperly • Incorrect disc type • Invalid Region Code • Rating is above parental preset • Load disc label-side up • Check to see that disc is CD, CD-RW or DVD-Movie; other types will not play • Use Region 1 disc only • Enter password to override or change rating settings No picture • Intermittent connections • Wrong input • Check all video connections • Check input selection of TV or receiver No sound • Intermittent connections • Incorrect digital audio selection • DVD disc is in Fast or Slow mode • Check all audio connections • Check digital audio settings • There is no audio playback on DVD discs during Fast or Slow mode Picture is distorted or jumps during Fast Forward or Reverse Play • MPEG-2 decoding • It is a normal artifact of DVD playback for pictures to jump or show some distortion during Rapid Play Some remote buttons do not operate during DVD play • Function not available for this disc • Some discs do not include all DVD features The menu is in a foreign language • Incorrect menu language • Change menu language selection " " Symbol appears • Requested function not available at this time • Certain functions may be disabled during passages of a disc Picture is displayed in the wrong Aspect Ratio • Incorrect match of Aspect Ratio settings • Change Aspect Ratio settings to disc Remote control inoperative • Weak batteries • Sensor is blocked • Change both batteries • Clear path to sensor or use remote sensor Disc will not copy to VCR • Macrovision protection • Most DVDs are encoded with Macrovision to prevent copying to VCR 39 TROUBLESHOOTING GUIDE