Harman Kardon GPS-500 Owners Manual - Page 26

Troubleshooting, User Manual

Page 26 highlights

Troubleshooting Problem Solution GPS-500 does not turn on at all Check the LOCK switch (see Controls and Features, on pages 4 - 5); charge the battery for 6 hours (see Before You Begin, on page 6) GPS-500 does not have a good GPS signal Make sure GPS-500 has a clear, unobstructed "view" of sky (see Before You Begin, on page 6) GPS-500 will not play music or videos Insert an SD card that has media loaded on it (see Loading Media on Your SD Card, on pages 17 - 19) Unable to load media onto SD card Screen is too bright or too dim Make sure GPS-500 is set in the desired USB mode (see Loading Media on Your SD Card, on pages 17 - 19) Adjust the screen brightness using the volume control (see Volume/Brightness Control, on page 5), or adjust the screen brightness in the SETTINGS menu (see Changing Settings, on page 22) Volume is too low for navigation voice-guidance prompts Adjust the volume control (see Volume/Brightness Control, on page 5); adjust the VOLUME MIXER (see Changing Settings, on page 22) Suction cup mount is loose Reposition the mounting bracket, using moderate force GPS-500 is loose on the bracket mount Make sure the GPS-500 is securely attached to the mounting bracket (see Attaching the GPS-500 to the Bracket, on page 25) GPS-500 is unresponsive to the touchscreen or won't power off Reset the GPS-500 using a paper clip or similar item (see Reset Button, on page 5) User Manual 26 guide + play™ GPS-500

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Troubleshooting
User Manual
26
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GPS-500
Problem
Solution
GPS-500 does not turn on at all
Check the L
OCK
switch (see
Controls
and Features
, on pages 4 – 5);
charge the battery for 6 hours
(see
Before You Begin,
on page 6)
GPS-500 does not have a good
GPS signal
Make sure GPS-500 has a clear,
unobstructed “view” of sky
(see
Before You Begin
, on page 6)
GPS-500 will not play
music or videos
Insert an SD card that has media
loaded on it (see
Loading Media on
Your SD Card,
on pages 17 – 19)
Unable to load media onto SD card
Make sure GPS-500 is set in the
desired USB mode (see
Loading
Media on Your SD Card
,
on pages 17 – 19)
Screen is too bright or too dim
Adjust the screen brightness
using the volume control
(see
Volume/Brightness Control
,
on page 5), or adjust the screen
brightness in the S
ETTINGS
menu
(see
Changing Settings
,
on page 22)
Volume is too low for navigation
voice-guidance prompts
Adjust the volume control
(see
Volume/Brightness Control
, on
page 5); adjust the V
OLUME
M
IXER
(see
Changing Settings
, on page 22)
Suction cup mount is loose
Reposition the mounting bracket,
using moderate force
GPS-500 is loose on the
bracket mount
Make sure the GPS-500 is securely
attached to the mounting bracket
(see
Attaching the GPS-500 to the
Bracket
, on page 25)
GPS-500 is unresponsive to the
touchscreen or won’t power off
Reset the GPS-500 using a paper clip
or similar item (see
Reset Button
,
on page 5)