HP 100B Maintenance & Service Guide HP 100B All-in-One - Page 91

Table A-1, Control panel message, Description, Recommended action, Storage, DPS Self-test - memory upgrade

Get HP 100B - All-in-One PC PDF manuals and user guides View all HP 100B manuals
Add to My Manuals
Save this manual to your list of manuals

Page 91 highlights

Table A-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. (Some hard 1. Determine if hard drive is giving correct drives have a hard drive firmware patch that error message. Enter Computer Setup will fix an erroneous error message.) and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Back up contents and replace hard drive. 1801-Microcode Patch Error Processor is not supported by ROM BIOS. 1. Upgrade BIOS to proper version. 2. Change the processor. 1802-Processor Not Supported Recently installed processor is not supported Install a processor supported by your system. by the system. 1805-Ambient Temperature Previously Over Limit This system was placed in a low power state to prevent damage due to excessive environmental temperature. Make sure the system meets the HP enclosure guidelines as listed in the QuickSpecs, including the following: 1. Clean the air vents on the front, back, or any other vented side of the computer. 2. Ensure that there is a 10.2 cm (4 in) clearance on all vented sides of the computer to permit the required airflow. 3. Ensure that computers are not so near each other that they are subject to each other's re-circulated or preheated air. 4. If the computer is within an enclosure, ensure that there is proper intake and exhaust ventilation for the enclosure. 2200-PMM Allocation Error during MEBx Download Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the computer, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. POST Numeric Codes and Text Messages 83

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
Table A-1
Numeric Codes and Text Messages (continued)
Control panel message
Description
Recommended action
1720-SMART Hard Drive Detects Imminent
Failure
Hard drive is about to fail. (Some hard
drives have a hard drive firmware patch that
will fix an erroneous error message.)
1.
Determine if hard drive is giving correct
error message. Enter Computer Setup
and run the Drive Protection System test
under
Storage
>
DPS Self-test
.
2.
Apply hard drive firmware patch
if applicable. (Available at
support
.)
3.
Back up contents and replace hard
drive.
1801-Microcode Patch Error
Processor is not supported by ROM BIOS.
1.
Upgrade BIOS to proper version.
2.
Change the processor.
1802-Processor Not Supported
Recently installed processor is not supported
by the system.
Install a processor supported by your system.
1805-Ambient Temperature Previously Over
Limit
This system was placed in a low power state
to prevent damage due to excessive
environmental temperature.
Make sure the system meets the HP enclosure
guidelines as listed in the QuickSpecs,
including the following:
1.
Clean the air vents on the front, back,
or any other vented side of the
computer.
2.
Ensure that there is a 10.2 cm (4 in)
clearance on all vented sides of the
computer to permit the required airflow.
3.
Ensure that computers are not so near
each other that they are subject to each
other's re-circulated or preheated air.
4.
If the computer is within an enclosure,
ensure that there is proper intake and
exhaust ventilation for the enclosure.
2200-PMM Allocation Error during MEBx
Download
Memory error during POST execution of the
Management Engine (ME) BIOS Extensions
option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, re-seat the
memory modules, and reboot the
computer.
3.
If the memory configuration was
recently changed, unplug the computer,
restore the original memory
configuration, and reboot the computer.
4.
If the error persists, replace the system
board.
POST Numeric Codes and Text Messages
83