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HP 15-ac500 Maintenance and Service Guide - Page 125

HP PC Hardware Diagnostics UEFI, HP Recovery Manager

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Index A AC adapter/battery light 8 action keys identifying 12 antenna illustrated 24 antennas removing 68, 69 audio, product description 2 audio-out (headphone)/audio-in (microphone) jack, identifying 8 B backups 81, 87, 93 battery illustrated 21 removing 32 battery cover, identifying 13 battery lock, identifying 13 battery release latch 13 BIOS determining version 73, 75, 77 downloading an update 73, 75, 78 starting the Setup Utility 75, 77 updating 73, 75, 77 Bluetooth label 15 boot order changing 85, 90, 97 bottom 15 bottom cover illustrated 21, 39 removing 39 buttons left TouchPad 10 power 11 right TouchPad 10 C cables, service considerations 27 caps lock light, identifying 10 chipset, product description 1 components bottom 13 display 5 left side 8 right side 7 top 9 computer major components, illustrated 17 computer specifications 101 connector, power 8 connectors, service considerations 27 D deleted files restoring 84 display assembly illustrated 18 removing 35, 62 spare part numbers 18 display assembly subcomponents illustrated 24 removing 35, 62 display bezel illustrated 24 removing 36, 64 display cable illustrated 25 removing 67 display enclosure illustrated 25 removing 69 display panel illustrated 24, 62 product description 2 removing 37, 66, 67 display specifications 102 DVD±RW SuperMulti DL Drive specifications 104 E electrostatic discharge 28 equipment guidelines 30 esc key, identifying 12 Ethernet, product description 3 external media cards 3 F fan illustrated 20 removing 55 fn key, identifying 12 G graphics, product description 1 grounding guidelines 28 guidelines equipment 30 grounding 28 packaging 29 transporting 29 workstation 29 H hard drive illustrated 21, 26 precautions 28 product description 2 removing 42 specifications 102, 103 hard drive bracket illustrated 26 hard drive brackets removing 43 hard drive connector removing 43 hard drive light 7 HDMI port identifying 8 heat sink assembly illustrated 20 removing 20, 51 hinges illustrated 24 removing 37, 66, 67 HP PC Hardware Diagnostics (UEFI) using 99 HP Recovery Manager 84 correcting boot problems 90, 97 starting 90, 96 Index 117

Section	Page
Product description	9
External component identification	13
Display	13
Right side	15
Left side	16
Top	17
TouchPad	17
Lights	18
Buttons	19
Keys	20
Bottom	21
Labels	22
Illustrated parts catalog	25
Computer major components	25
Miscellaneous parts	31
Display assembly subcomponents	32
Mass storage devices	34
Removal and replacement procedures preliminary requirements	35
Tools required	35
Service considerations	35
Plastic parts	35
Cables and connectors	35
Drive handling	36
Grounding guidelines	36
Electrostatic discharge damage	36
Packaging and transporting guidelines	37
Workstation guidelines	37
Equipment guidelines	38
Removal and replacement procedures for Customer Self-Repair parts	39
Component replacement procedures	39
Battery	40
Optical drive	41
Removal and replacement procedures for Authorized Service Provider parts	43
Component replacement procedures	43
Display subcomponents (bezel, webcam, panel)	43
Bottom cover	47
Optical drive board	49
Hard drive	50
WLAN module	52
Memory module	54
RTC battery	55
USB board	56
Speakers	57
Heat sink assembly	59
Fan	63
TouchPad button board	65
System board	66
Display assembly	70
Power connector cable	78
Power button board	79
Using Setup Utility (BIOS) in Windows 7	81
Starting Setup Utility (BIOS)	81
Updating the BIOS	81
Determining the BIOS version	81
Downloading a BIOS update	81
Using Setup Utility (BIOS) in Windows 8.1	83
Starting Setup Utility (BIOS)	83
Updating the BIOS	83
Determining the BIOS version	83
Downloading a BIOS update	83
Using Setup Utility (BIOS) in Windows 10	85
Starting Setup Utility (BIOS)	85
Updating Setup Utility (BIOS)	85
Determining the BIOS version	85
Downloading a BIOS update	86
Synchronizing a tablet and keyboard (select products only)	87
Backing up, restoring, and recovering in Windows 7	89
Creating backups	89
Creating recovery media to recover the original system	89
What you need to know	89
Creating the recovery media	90
Creating system restore points	90
What you need to know	90
Creating a system restore point	90
Backing up system and personal information	90
Tips for a successful backup	91
What you need to know	91
Creating a backup using Windows Backup and Restore	91
Restore and recovery	92
Restoring to a previous system restore point	92
Restoring specific files	92
Restoring specific files using Windows Backup and Restore	92
Recovering the original system using HP Recovery Manager	92
What you need to know	92
Recovering using HP Recovery partition (select models only)	93
Recovering using the recovery media	93
Changing the computer boot order	93
Backing up, restoring, and recovering in Windows 8.1	95
Creating recovery media and backups	95
Creating HP Recovery media (select models only)	95
Using Windows tools	96
Restore and recovery	96
Recovering using HP Recovery Manager	97
What you need to know before you get started	97
Using the HP Recovery partition (select models only)	98
Using HP Recovery media to recover	98
Changing the computer boot order	98
Removing the HP Recovery partition (select models only)	99
Backing up, restoring, and recovering in Windows 10	101
Creating recovery media and backups	101
Creating HP Recovery media (select products only)	101
Using Windows tools	102
Restore and recovery	103
Recovering using HP Recovery Manager	103
What you need to know before you get started	103
Using the HP Recovery partition (select products only)	104
Using HP Recovery media to recover	104
Changing the computer boot order	105
Removing the HP Recovery partition (select products only)	105
Using HP PC Hardware Diagnostics (UEFI)	107
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	108
Specifications	109
Computer specifications	109
39.6-cm (15.6-in) display specifications	110
Hard drive specifications, hybrid drives	110
Hard drive specifications	111
DVD±RW SuperMulti DL Drive specifications	112
Statement of Volatility	113
Non-volatile memory usage	115
Questions and answers	117
Power cord set requirements	119
Requirements for all countries	119
Requirements for specific countries and regions	120
Recycling	123

Match case Limit results 1 per page

Index

AC adapter/battery light

action keys

identifying

antenna

illustrated

antennas

removing

68, 69

audio, product description

audio-out (headphone)/audio-in

(microphone) jack, identifying

backups

81, 87, 93

battery

illustrated

removing

battery cover, identifying

battery lock, identifying

battery release latch

BIOS

determining version

73, 75, 77

downloading an update

73, 75,

starting the Setup Utility

75, 77

updating

73, 75, 77

Bluetooth label

boot order

changing

85, 90, 97

bottom

bottom cover

illustrated

21, 39

removing

buttons

left TouchPad

power

right TouchPad

cables, service considerations

caps lock light, identifying

chipset, product description

components

bottom

display

left side

right side

top

computer major components,

illustrated

computer

speciﬁcations

101

connector, power

connectors, service considerations

deleted

ﬁles

restoring

display assembly

illustrated

removing

35, 62

spare part numbers

display assembly subcomponents

illustrated

removing

35, 62

display bezel

illustrated

removing

36, 64

display cable

illustrated

removing

display enclosure

illustrated

removing

display panel

illustrated

24, 62

product description

removing

37, 66, 67

display

speciﬁcations

102

DVD±RW SuperMulti DL Drive

speciﬁcations

104

electrostatic discharge

equipment guidelines

esc key, identifying

Ethernet, product description

external media cards

fan

illustrated

removing

fn key, identifying

graphics, product description

grounding guidelines

guidelines

equipment

grounding

packaging

transporting

workstation

hard drive

illustrated

21, 26

precautions

product description

removing

speciﬁcations

102, 103

hard drive bracket

illustrated

hard drive brackets

removing

hard drive connector

removing

hard drive light

HDMI port

identifying

heat sink assembly

illustrated

removing

20, 51

hinges

illustrated

removing

37, 66, 67

HP PC Hardware Diagnostics (UEFI)

using

HP Recovery Manager

correcting boot problems

90, 97

starting

90, 96

Index

117