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HP 15-ac500 Maintenance and Service Guide - Page 13

External component identification, Display, identiﬁcation

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2 External component identification Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) WLAN antenna* Sends and receives wireless signals to communicate with wireless local area networks (WLANs). (3) Webcam light On: The webcam is in use. (4) Webcam Records video and captures photographs. Some models allow you to video conference and - or - chat online using streaming video. To use the webcam or 3D camera: 3D camera (select products only) ▲ Windows 7: To use the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam. ▲ Windows 8.1: From the Start screen, type camera, and then select Camera from the list of applications. ▲ Windows 10: Type camera in the taskbar search box, and then select Camera. NOTE: A 3D camera captures 3D images and displays them on the computer screen. It includes additional hardware (a 3D camera sensor and a 3D laser projector) plus special software. To learn more about using a 3D camera, open the Intel RealSense app Welcome to Intel RealSense. To access the 3D camera apps, go to the Intel RealSense Technology app. Display 5

Section	Page
Product description	9
External component identification	13
Display	13
Right side	15
Left side	16
Top	17
TouchPad	17
Lights	18
Buttons	19
Keys	20
Bottom	21
Labels	22
Illustrated parts catalog	25
Computer major components	25
Miscellaneous parts	31
Display assembly subcomponents	32
Mass storage devices	34
Removal and replacement procedures preliminary requirements	35
Tools required	35
Service considerations	35
Plastic parts	35
Cables and connectors	35
Drive handling	36
Grounding guidelines	36
Electrostatic discharge damage	36
Packaging and transporting guidelines	37
Workstation guidelines	37
Equipment guidelines	38
Removal and replacement procedures for Customer Self-Repair parts	39
Component replacement procedures	39
Battery	40
Optical drive	41
Removal and replacement procedures for Authorized Service Provider parts	43
Component replacement procedures	43
Display subcomponents (bezel, webcam, panel)	43
Bottom cover	47
Optical drive board	49
Hard drive	50
WLAN module	52
Memory module	54
RTC battery	55
USB board	56
Speakers	57
Heat sink assembly	59
Fan	63
TouchPad button board	65
System board	66
Display assembly	70
Power connector cable	78
Power button board	79
Using Setup Utility (BIOS) in Windows 7	81
Starting Setup Utility (BIOS)	81
Updating the BIOS	81
Determining the BIOS version	81
Downloading a BIOS update	81
Using Setup Utility (BIOS) in Windows 8.1	83
Starting Setup Utility (BIOS)	83
Updating the BIOS	83
Determining the BIOS version	83
Downloading a BIOS update	83
Using Setup Utility (BIOS) in Windows 10	85
Starting Setup Utility (BIOS)	85
Updating Setup Utility (BIOS)	85
Determining the BIOS version	85
Downloading a BIOS update	86
Synchronizing a tablet and keyboard (select products only)	87
Backing up, restoring, and recovering in Windows 7	89
Creating backups	89
Creating recovery media to recover the original system	89
What you need to know	89
Creating the recovery media	90
Creating system restore points	90
What you need to know	90
Creating a system restore point	90
Backing up system and personal information	90
Tips for a successful backup	91
What you need to know	91
Creating a backup using Windows Backup and Restore	91
Restore and recovery	92
Restoring to a previous system restore point	92
Restoring specific files	92
Restoring specific files using Windows Backup and Restore	92
Recovering the original system using HP Recovery Manager	92
What you need to know	92
Recovering using HP Recovery partition (select models only)	93
Recovering using the recovery media	93
Changing the computer boot order	93
Backing up, restoring, and recovering in Windows 8.1	95
Creating recovery media and backups	95
Creating HP Recovery media (select models only)	95
Using Windows tools	96
Restore and recovery	96
Recovering using HP Recovery Manager	97
What you need to know before you get started	97
Using the HP Recovery partition (select models only)	98
Using HP Recovery media to recover	98
Changing the computer boot order	98
Removing the HP Recovery partition (select models only)	99
Backing up, restoring, and recovering in Windows 10	101
Creating recovery media and backups	101
Creating HP Recovery media (select products only)	101
Using Windows tools	102
Restore and recovery	103
Recovering using HP Recovery Manager	103
What you need to know before you get started	103
Using the HP Recovery partition (select products only)	104
Using HP Recovery media to recover	104
Changing the computer boot order	105
Removing the HP Recovery partition (select products only)	105
Using HP PC Hardware Diagnostics (UEFI)	107
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	108
Specifications	109
Computer specifications	109
39.6-cm (15.6-in) display specifications	110
Hard drive specifications, hybrid drives	110
Hard drive specifications	111
DVD±RW SuperMulti DL Drive specifications	112
Statement of Volatility	113
Non-volatile memory usage	115
Questions and answers	117
Power cord set requirements	119
Requirements for all countries	119
Requirements for specific countries and regions	120
Recycling	123