HP 15-bf000 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M
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- HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 1
HP Notebook PC (AMD) * Models: 15-ba100 - 15-ba199 * Models: 15-ba000 - 15-ba099 * Models: 15-bf100 - 15-bf199 * Models: 15-bf000 - 15-bf099 * Models: 15-bf100 - 15-bf199 * Models: 15-bg000 - 15-bg099 HP 255 G5 Notebook PC Maintenance and Service Guide - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 2
from Microsoft. For more information about Microsoft's support, please see Microsoft's Support Lifecycle FAQ at https://support.microsoft.com/lifecycle The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 4
iv Safety warning notice - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 5
1 HP Notebook PC models with AMD A9 processors 6 HP 255 G5 Notebook PC models ...9 2 External component identification ...13 Display ...13 Right side ...14 Left side ...15 Top procedures preliminary requirements 33 Tools required ...33 Service considerations ...33 Plastic parts ...33 Cables and - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 6
drive ...39 6 Removal and replacement procedures for Authorized Service Provider parts 41 Component replacement procedures ...41 Bottom cover 49 Hard drive ...50 RTC battery ...53 USB board ...54 Solid-state drive (SSD) ...55 Solid-state drive board ...56 Heat sink assembly ...57 Fan ...60 TouchPad - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 7
partition (select products only 91 11 Using HP PC Hardware Diagnostics (UEFI) ...93 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 93 12 Specifications ...95 Computer specifications ...95 39.6-cm (15.6-in) display specifications ...96 Hard drive specifications, hybrid drives - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 8
DVD±RW SuperMulti DL Drive specifications ...99 13 Statement of memory volatility ...101 Nonvolatile memory usage ...105 Questions and answers ...107 Using HP Sure Start (select models only) ...108 14 Power cord set requirements ...109 Requirements for all countries ...109 Requirements for specific - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 9
Notebook PC models with AMD A12, A10, A8, A6, E2 processors Category Description Product name HP Notebook PC Model numbers: 15-ba000 - 15-ba099 15-bf000 - 15-bf099 15-bg000 - 15-bg099 Processor AMD Quad-Core A-Series Processor A12-9700P (2.5GHz, up to 3.4GHz), 1866MHz/2 MB L2, Quad 15W AMD Quad - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 10
display, slim 3.2 mm; typical brightness: 220 nits 39.6-cm (15.6-in), high-definition (HD), white light-emitting diode (WLED), SVA upgradable memory module slots DDR4-1866 dual channel support (DDR4-2400 bridge to DDR4-2133, and DDR4-2133 downgrade to DDR4-1866) Supports up to 16 GB of system RAM - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 11
Description Nontouch Dis, A10 M1-70 Supports up to 16 GB of system RAM in the following configurations: ● 16384-MB drive DVD+/-RW Double-Layer SuperMulti Supports zero power optical drive Supports M-disc Supports configuration without optical drive Webcam/ HP TrueVision HD: HD camera - - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 12
Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo External HP Multi-Format Digital Media Reader √ media card Support SD/SDHC/SDXC Push-Pull Insertion/Removal Internal One M.2 slot for WLAN √ Card Ports HDMI version 1.4b supporting 1920 ×1080 √ @ 60Hz Hot Plug/unplug and auto detect for - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 13
enabled Taps enabled by default Support Modern Trackpad Gestures Power ● Windows 10 Home Value Notebook Service End-user replaceable parts √ ● AC √ √ √ √ √ √ √ Touch UMA, A12, A10 √ √ √ Touch UMA A8, A6, E2 √ √ √ HP Notebook PC models with AMD A12, A10, A8, A6, E2 processors 5 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 14
Hard drives Description HP Notebook PC Model numbers: 15-ba000 - 15-ba199 15-bf000 - 15-bf199 15-bg000 - 15-bg199 AMD Quad-Core A-Series Processor A9-9410 (2.9GHz, up to 3.5GHz), 2133MHz/1 MB L2, Quad 15W Integrated SoC FCH Internal graphics AMD Radeon™ R5 Graphics (A8 processor) Support HD Decode - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 15
GB ● 128 GB Optical drive Fixed, serial ATA, 9.5-mm tray load DVD+/-RW Double-Layer SuperMulti Supports zero power optical drive Supports M-disc Supports configuration without optical drive Webcam/mic HP TrueVision HD: HD camera - activity LED, USB 2.0, BSI sensor, f2.0, 720p by 30 frames per - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 16
with multi-touch gestures enabled Taps enabled by default Support Modern Trackpad Gestures Power AC adapters 65-W EM 65 Language Edition ● CPPP Windows 10 Home High End China Language Edition ● FreeDOS 2.0 Service End-user replaceable parts ● AC adapter ● Battery ● Optical drive Non-touch - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 17
39.6-cm (15.6-in), high-definition (FHD), white light-emitting diode (WLED), SVA AntiGlare (1920×1080) display, slim 3.2 mm; typical brightness: 220 nits Two non-customer-accessible/upgradable memory module slots DDR3L-1600 single channel support Supports up to 16 GB of system RAM in the following - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 18
-AC 3165 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter HP Multi-Format Digital Media Reader Support SD/SDHC/SDXC Push-Pull Insertion/Removal One M.2 slot for WLAN HDMI version 1.4b supporting 1920 ×1080 @ 60Hz VGA (Dsub 15 pin) supporting 1920 ×1200 @ 60Hz and 2560 ×1600 @ 60Hz Hot Plug/unplug - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 19
Service Description Headphone/line out and microphone/line in combo jack Full-size "island style" keyboard with numeric keypad TouchPad with multi-touch gestures enabled Taps enabled by default Support End-user replaceable parts ● AC adapter ● Battery ● Optical drive HP 255 G5 Notebook PC models 11 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 20
12 Chapter 1 Product description - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 21
obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. Display 13 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 22
disc or reads and writes to an optical disc. NOTE: For disc compatibility information, type help in the taskbar search box, select Help and Support, and then type disc compatibility in the search box. (6) Optical drive eject button (select products only) Releases the optical drive disc tray - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 23
(microphone) Connects optional powered stereo speakers, headphones, combo jack earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones. Left side - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 24
additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 25
Lights Component (1) (2) Caps lock light Mute light Description On: Caps lock is on, which switches the key input to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. Top 17 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 26
Button Component (1) Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 27
Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key, - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 28
the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 29
Bottom Component (1) Battery lock (2) Battery bay (3) Battery release latch (4) Speakers (2) Description Locks the battery in the battery bay. Holds the battery. Releases the battery. Produce sound. Bottom 21 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 30
provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 31
Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components 23 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 32
on page 31. Top cover/keyboard NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page 75. For use in HP Notebook PC models: ● Turbo silver ● White silver ● Red ● Teal ● Noble blue ● Iris purple models ● Powder blue models ● Soft lilac models ● Misty green models For - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 33
Item Component ● AMD A10-9600P processor ● AMD A9-9410 processor ● AMD A8-7410 processor ● AMD A6-7310 processor ● AMD E2-7110 processor For use in HP Notebook models (UMA graphics memory; touch screen):: ● AMD A10-9600P processor ● AMD A8-7410 processor ● AMD A6-7310 processor For use in - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 34
Item (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) Component Spare part and 859516-001 (non-ETB). HP Notebook PC models: ● 2-TB, 5400-rpm, hybrid 8 GB SSD, 9.5 mm 801808-005 HP Notebook PC and HP 255 G5 Notebook PC models: ● 1-TB, 5400-rpm, hybrid 8 GB SSD 731999-005 ● 1-TB, 5400- - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 35
Item Component ● Models without an optical drive (black) (21) Battery 4-cell, 41-Whr, 2.8-Ah Li-ion battery 3-cell, 31-Whr, 2.8-Ah Li-ion battery (22) Rubber Kit (includes rear left and right feet) (23) Optical drive (DVD+/-RW Double-Layer SuperMulti; includes bracket and bezel) Black - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 36
PC models) Hard drive, SATA; does not include brackets, connector board, or cable): For use in HP Notebook PC models: ● 2-TB, 5400-rpm, hybrid 8 GB SSD, 9.5 mm For use in HP Notebook PC and HP 255 G5 Notebook PC models: 28 Chapter 3 Illustrated parts catalog Spare part number 858505-001 908491-001 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 37
Item Component ● 1-TB, 5400-rpm, hybrid 8 GB SSD ● 1-TB, 5400-rpm, 2.5-in ● 1-TB, 5400-rpm, 2.5-in (for use in India) ● 500-GB, 5400-rpm, 7-mm For use in HP 255 G5 Notebook PC models: ● 500-GB, 7200-rpm, 7-mm (4) Hard drive brackets (HP 255 G5 models) (5) Hard drive connector board (6) - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 38
feet) Screw Kit 16 GB USB flash drive Carrying case, black/red Chroma sleeve Carrying case, gray/green Chroma sleeve Carrying case, teal Chroma sleeve HP X3000 wireless mouse Spare part number 710412-001 714635-850 714657-001 741553-850 741727-001 401300-007 213356-008 286497-008 213353-008 213350 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 39
Display assembly subcomponents Item Component (1) Display bezel (includes Mylar screw covers) (2) Raw display panel (39.6-cm [15.6-in]) For use in HP Notebook PC models ● FHD, for use in models with a non-touch screen (anti glare) ● HD, for use in models with a non-touch screen (anti glare) - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 40
White silver models ● Noble blue models ● Teal models ● Iris purple models ● Powder blue models ● Soft lilac models ● Misty green models For use in HP 255 G5 Notebook PC models: ● Black models ● Silver models Spare part number 709372-030 766523-019 861336-001 861337-001 854985-001 854986-001 854992 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 41
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 42
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 43
V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 44
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 45
on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. many as 3 screws that must be removed, replaced, or loosened when servicing Customer SelfRepair parts. Make special note of each screw size and location - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 46
Battery Description 4-cell, 41-Whr, 2.8-Ah Li-ion battery 3-cell, 31-Whr, 2.8-Ah Li-ion battery Spare part number 807957-001 807956-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 47
Optical drive NOTE: Optical drive spare part kits include bracket and bezel. Description DVD+/-RW Double-Layer SuperMulti Drive, black DVD+/-RW Double-Layer SuperMulti Drive, gray Spare part number 858505-001 908491-001 Before removing the optical drive, follow these steps: 1. Shut down the - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 48
3. If it is necessary to replace the bracket on the rear of the optical drive, remove the two Phillips PM2.0×2.5 screws (1) that secure the bracket to the drive, and then remove the bracket (2). Reverse this procedure to reassemble and install the optical drive. 40 Chapter 5 Removal and replacement - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 49
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions Authorized Service Provider only parts. There are as many as 54 screws that must be removed, replaced, or loosened when servicing Authorized Service Provider - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 50
an optical drive (gray) Bottom cover for use on HP 255 G5 Notebook PC models with an optical drive (black) Bottom cover for use on HP 255 G5 Notebook PC models without an optical drive (black cover to the computer. 42 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 51
4. Start prying at the front of the computer and work around to the back to separate the bottom cover from computer. 5. Remove the bottom cover. Reverse this procedure to install the bottom cover. Component replacement procedures 43 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 52
and then receive a warning message, remove the module to restore device functionality, and then contact support. Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are up.) 44 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 53
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 54
each side of the memory module slot to release the memory module. (The memory module tilts up.) 46 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 55
2. Remove the memory module (2) by pulling it away from the slot at an angle. Reverse this procedure to install a memory module. Component replacement procedures 47 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 56
up and out of the computer (3). Reverse this procedure to install the optical drive board and cable. 48 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 57
Speakers Description Speakers (includes left and right speakers and cable) Spare part number 813965-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 58
Hard drive for use in HP Notebook PC models: 2-TB, 5400-rpm, hybrid 8 GB SSD, 9.5 mm Hard drive for use in HP Notebook PC and HP 255 G5 Notebook PC models: 1-TB, 5400-rpm, hybrid 8 GB SSD 1-TB, 5400-rpm, computer. 50 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 59
3. Lift the hard drive assembly from the computer (3). 4. To remove the hard drive connector board, pull the connector away from the drive to remove it (1). 5. To remove the hard drive cable from the connector board, disconnect the cable from the connector on the board and remove it (2). 6. To - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 60
7. Remove the hard drive brackets from the hard drive (2). Reverse this procedure to reassemble and install the hard drive. 52 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 61
RTC battery Description RTC battery Spare part number 760828-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 62
to the computer. 3. Remove the USB board and cable (3). Reverse this procedure to install the USB board. 54 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 63
Solid-state drive (SSD) Description Solid-state drive, 256-GB, M.2, for use in HP Notebook PC models Solid-state drive, 128-GB, M.2, for use in HP Notebook PC models Solid-state drive, 128-GB, M.2, for use in HP 255 G5 Notebook PC models Spare part number 865902-007 827560-021 863015-001 Before - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 64
and holder to the computer. 3. Lift the board out of the computer (3). 4. Remove the solid-state drive from the holder (see Solid-state drive (SSD) on page 55). Reverse this procedure to install the solid-state drive board and cable. 56 Chapter 6 Removal and replacement procedures for Authorized - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 65
Heat sink assembly NOTE: The heat sink assembly spare part kit includes replacement thermal materials. Description Heat sink for use in models with AMD A8, A6, E2 processors and discrete graphics memory Heat sink for use in models with AMD A10 processors and discrete graphics memory Heat sink for - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 66
processor and associated heat sink area (1)(2), as well as the graphics chip and associated heat sink area (3)(4). 58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 67
● UMA graphics Thermal paste is used on the heat sink (1) and the processor (2). Reverse this procedure to reassemble and install the heat sink assembly. Component replacement procedures 59 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 68
of the clip that the cable routes under, and then remove the cable from under the clip. 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 69
4. Remove the fan from the computer (3). Reverse this procedure to install the fan. Component replacement procedures 61 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 70
then remove the TouchPad and cables (4). Reverse this procedure to install the TouchPad button board and cables. 62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 71
processor and 2 GB of discrete graphics memory (R5M1-30) ● AMD A6-7310 processor and 2 GB of discrete graphics memory (R5M1-30) For use in HP Notebook models (UMA graphics memory; non-touch screen):: ● AMD A12-9700P processor ● AMD A10-9600P processor ● AMD A8-7410 processor ● AMD A6-7310 processor - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 72
module (see Memory module on page 46). 9. Remove the solid-state drive (see Solid-state drive (SSD) on page 55). To remove the system board: 1. Position the computer upright, and then disconnect the the computer. 64 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 73
3. Lift the system board out of the computer (2). Reverse this procedure to install the system board. Component replacement procedures 65 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 74
the display from the computer to disassemble display subcomponents. Description Raw display panel (39.6-cm [15.6-in]) For use in HP Notebook PC models ● FHD, for use in models with a non-touch screen (anti 001 66 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 75
Notebook PC models: HD VGA Webcam/microphone for use in HP Notebook PC and HP 255 G5 Notebook PC models: HD VGA Spare part number 709372-030 766523-019 861336-001 861337-001 Before removing the display assembly, follow these - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 76
the bezel disengages from the display enclosure. b. Remove the display bezel (4). 2. To remove the webcam/microphone module: 68 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 77
a. Position the display assembly with the top edge toward you. b. Disconnect the cable (1) from the module. c. Remove the webcam/microphone module (2). (The module is attached to the display enclosure with double-sided tape.) 3. To remove the display panel: a. Remove the four Phillips PM2.0×3.0 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 78
two broadhead Phillips PM2.5×2.5 screws (2) that secure each hinge to the display enclosure. b. Remove the display hinges (3). 70 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 79
5. To remove the wireless antenna cables and transceivers, release the wireless antenna cables from the clips built into the display enclosure (1), and then remove the cables (2). 6. To remove the display/webcam cable, remove the cable from the clips built into the display enclosure (1), and then - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 80
cable routing path (3): Antenna cable routing path Reverse this procedure to reassemble and install the display assembly. 72 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 81
Power connector cable Description Power connector cable Spare part number 813945-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 82
board and cable from the computer (4). Reverse this procedure to install the power button board and cable. 74 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 83
keyboard spare part kits include TouchPad. Description Top cover for use in HP Notebook PC models: Turbo silver models White silver models Red models Teal models Soft lilac models Misty green models Top cover for use in HP Notebook PC and HP 255 G5 Notebook PC models: Black models Black models, for - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 84
-251 -171 For use in country or region United Kingdom United States Spare part number -031 -001 76 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 85
HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting download and installation, follow these instructions: Do not disconnect power - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 86
Select Start, type hp support assistant, and then select the HP Support Assistant program. 2. Follow the on-screen instructions to identify your computer it has been downloaded to your hard drive. b. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 87
and troubleshooting the file. Determining the BIOS version To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 88
in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question mark icon in the taskbar. 2. Click Updates, and then click Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 89
these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 90
Creation. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 84. . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 91
> System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control running utilities, or changing Windows settings. See Help and Support for more information. To restore, see Restoring specific files using - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 92
software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 93
system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardware-related drivers and software are screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 94
1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot options window. 86 Chapter 9 Backing up, restoring, and recovering in Windows 7 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 95
media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. Creating recovery media and - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 96
Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. - Be sure that the computer is connected to AC power before you begin creating the - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 97
option (select products only) of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● If you want to recover - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 98
then quickly hold down the Windows button; then select f11. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 99
is only available on products that support this function. Follow these steps to remove the HP Recovery partition: 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. Restore and recovery 91 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 100
92 Chapter 10 Backing up, restoring, and recovering in Windows 10 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 101
diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 102
3. Enter the product name or number. - or - Select Identify now to let HP automatically detect your product. 4. Select your computer, and then select your operating system. 5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. 94 Chapter 11 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 103
noncondensing) ‑20°C to 60°C ‑4°F to 140°F Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 104
eDP 3.2 mm (touch) 3.8 mm (non-touch) U.S. 15.6-in Hard drive specifications, hybrid drives 1000-GB*, 8 GB NAND hybrid SSD Dimensions Height 5 mm Length 100.2 mm Width 69.9 mm : Certain restrictions and exclusions apply. Contact technical support for details. 96 Chapter 12 Specifications - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 105
°F to 140°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 97 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 106
°F to 194°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 98 Chapter 12 Specifications - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 107
DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Startup time Stop time Value Read: CD-DA, CD+(E)G, CD-MIDI, DVD-RW, DVD+R, DVD+RW, DVD-RAM Write: CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 0.74 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 108
100 Chapter 12 Specifications - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 109
Statement of memory volatility The purpose of this chapter is to provide general information regarding nonvolatile memory in HP Business PCs. This chapter also provides general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 110
the drive contents by using a third party utility designed to erase data from an SSD. - or - ● Clear the contents of the drive by using the following BIOS the data you want to clear, and then follow the on-screen instructions to continue. Legacy BIOS Steps Use the steps for older versions of BIOS - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 111
Clear the drive contents by using a third party utility designed to erase data from an SSD. - or - ● Clear the contents of the drive by using the following BIOS storing the data you want to clear, and then follow the on-screen instructions to continue. - or - ● Clear the contents of the drive by - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 112
Hard Drive Tools. d. Under Utilities, select Disk Sanitizer, select the hard drive storing the data you want to clear, and then follow the on-screen instructions to continue. 104 Chapter 13 Statement of memory volatility - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 113
Sure Start BIOS code, EC Embedded Controller. firmware, and critical PC configuration data for select platforms that support HP Sure Start. For more information, see Using HP Sure Start (select models only) on page 108. Yes Stores system RTC battery backed-up CMOS This memory is not write - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 114
For more information, go to http://www.hp.com/ support. Select Find your product, and then follow the onscreen instructions.) Bluetooth flash 2 Mbit No 802.11 WLAN can be obtained versions of the driver from the silicon vendor. whenever the flash requires an upgrade. Yes Stores 802.11 WLAN - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 115
instructions. d. Select Main, select Save Changes and Exit, and then follow the on-screen instructions older BIOS architecture, but supports much of the legacy and recovery software. HP has provided options in Examples of this requirement would be if you upgrade or downgrade the OS. 3. Where does the - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 116
Sure Start default configuration. The default configuration can be customized by advanced users. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. 108 Chapter 13 Statement of memory volatility - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 117
14 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 118
must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element. 110 Chapter 14 Power cord set requirements - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 119
plug) must bear the BSMI certification mark. 7. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or CUL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3X0.75/1.00mm2 conductor size, with - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 120
112 Chapter 14 Power cord set requirements - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 121
15 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 122
114 Chapter 15 Recycling - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 123
drive eject 14 power 18 right TouchPad 16 C cables, service considerations 33 caps lock light, identifying 17 chipset, product description 1, 6, 9 components for the HP Notebook 15 computer model bottom 21 display 13 left side 15 right side 14 top 16 computer major components, illustrated 23 - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 124
HP Recovery Manager 84 correcting boot problems 91 starting 90 HP Recovery media creating 87 recovery 90 HP Recovery partition recovery 90 removing 91 HP parts, service considerations 33 pointing device 5, 8, 11 ports HDMI 15 product description 4, 7, 10 USB 2.0 14, 15 USB 3.0 15 power button - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 125
options 89 recovering from the recovery discs 85 recovering the original system 84 recovery 84 discs 88, 90 HP Recovery Manager 84, 89 media 90 starting 90 supported discs 88 system 89 USB flash drive 90 using HP Recovery media 88 recovery discs 81 recovery media 81 creating 87 creating using - HP 15-bf000 | 15-ba199 Models: 15-ba000 - 15-ba099 Models: 15-bf100 - 15-bf199 M - Page 126
118 Index
HP Notebook PC (AMD)
* Models: 15-ba100 – 15-ba199
* Models: 15-ba000 – 15-ba099
* Models: 15-bf100 – 15-bf199
* Models: 15-bf000 – 15-bf099
* Models: 15-bf100 – 15-bf199
* Models: 15-bg000 – 15-bg099
HP 255 G5 Notebook PC
Maintenance and Service Guide