HP 15-bs000 Maintenance and Service Guide - Page 100
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
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Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered. There are two options to download HP PC Hardware Diagnostics to a USB device. Download the latest UEFI version 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. 2. In the HP PC Hardware Diagnostics section, select the Download link, and then select Run. Download any version of UEFI for a specific product 1. Go to http://www.hp.com/support. 2. Select Get software and drivers. 3. Enter the product name or number. 4. Select your computer, and then select your operating system. 5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. Additional BIOS crisis recovery tool HP provides a BIOS crisis recovery tool through the HP PC Hardware Diagnostics 3-in-1 USB key. This tool can be used by HP authorized service providers to recover systems that have failed due to a corrupted BIOS. For more information about using the 3-in-1 USB key for BIOS crisis recovery, go to http://www.hp.com/go/ techcenter/pcdiags. Additional information is included in the web-based training offered by HP University. See the modules that cover HP PC Hardware Diagnostics (UEFI). 92 Chapter 9 Using HP PC Hardware Diagnostics (UEFI)