HP 15-r200 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma
HP 15-r200 Manual
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- HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 1
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC Maintenance and Service Guide - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 2
and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: November 2014 First Edition: August 2014 Document Part Number: 793335-002 Product notice This guide - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 4
iv Safety warning notice - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 5
components ...15 Display assembly subcomponents ...20 Mass storage devices ...22 Plastics Kit ...23 Rubber Kit ...23 Miscellaneous parts ...24 Sequential part number listing ...25 4 Removal and replacement procedures preliminary requirements 37 Tools required ...37 Service considerations ...37 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 6
...45 6 Removal and replacement procedures for Authorized Service Provider parts 49 Component replacement procedures ...49 Display subcomponents module ...76 Display assembly ...77 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8.1 85 Starting Setup Utility (BIOS) - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 7
Using HP PC Hardware Diagnostics (UEFI) ...91 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 92 9 Specifications ...93 Computer specifications ...93 39.6-cm (15.6-in) display specifications ...94 Hard drive specifications ...95 DVD±RW SuperMulti DL Drive specifications ...96 10 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 8
viii - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 9
1 Product description Category Product name Processors Chipset Graphics Description HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC 5th generation Intel Core processors: Intel Core i7-5500U processor (2.4 GHz, SC turbo up to 3.0 GHz, 4-MB L2 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 10
graphics: Nvidia 820M N15V-GM 1 GB VRAM Nvidia 820M N15V-GM 2 GB VRAM (HP 15/Compaq 15 only) GPU power management enabled at launch Support DX11 Support dynamic switching Support HD Decode and HDMI 39.6-cm (15.6-in), high-definition (HD), light-emitting diode (LED), SVA BrightView (1366×768) display - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 11
BT4.0 HMC Combo Adapter ● Realtek RT8723BE 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter HP Multi-Format Digital Media Reader Support SD/SDHC/SDXC Push-Pull Insertion/Removal HDMI version 1.4 supporting 1920 ×1200 @ 60Hz Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 12
Operating system Serviceability Description AC Adapter 65-W EM Smart nPFC, 3 pin, RC 4.5mm connector, 90 degree plug design for use in India/China 1 meter power cord 4-cell, 41-Whr Li-ion battery 3-cell, 31-Whr Li-ion battery Kensington Security Lock Support Intel Anti-Theft Support Intel IPT - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 13
obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide in Windows 8.1, from the Start screen, type support, and then select the HP Support Assistant app. Display 5 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 14
writes to an optical disc. NOTE: For disc compatibility information, go to the Help and Support web page. Follow the web page instructions to select your computer model. Select Support & Drivers, and then select Product Information. Optical drive eject button (select models Releases the disc tray - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 15
. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide in Windows 8.1, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 16
button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 8 Chapter - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 17
Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 18
Button Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 19
Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the spacebaror - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 20
Bottom Component (1) Battery lock and unlock latch Description Locks and unlocks the battery in the battery bay. (2) Battery bay Holds the battery. (3) Vent Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 21
computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: located in the battery bay. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for the - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 22
Component (4) Model number (select models only) (5) Revision number ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 23
Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components 15 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 24
Item (1) (2) (3) Component Display assembly (39.6-cm [15.6-in] HD, anti-glare, touchscreen) NOTE: For use in the Czech Republic and Slovakia Top cover (includes touchpad) Black HP 15 models Purple HP 15 models Black HP 15 models Spare part number 749658-001 749658-031 749658-041 749658-051 749658 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 25
Item (4) (5) (6) (7) (8) Component Red HP 15 models White HP 15 models Blue HP 15 models Silver HP 15 models Gray Compaq 15 models Power button board (includes cable) Touchpad button board (includes bracket) WLAN module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter Realtek - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 26
Item (9) Component ● Intel Pentium N3530 processor and UMA graphics ● Intel Pentium N3540 processor and UMA graphics ● Intel Pentium N3540 processor and 1 GB of discrete graphics ● Intel Core i3-3217U processor and 2 GB of discrete graphics ● Intel Core i3-3217U processor and 1 GB of discrete - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 27
Item (10) (11) (12) (13) (14) (15) (16) (17) (18) Component For use in models with -Whr, 2.8-Ah Li-ion battery Base enclosure For use in defeatured HP 15 and Compaq 15 models For use in full-featured HP 15 and Compaq 15 models Optical drive (DVD+/-RW Double-Layer SuperMulti) Spare part number - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 28
Display assembly subcomponents Item (1) (2) (3) (4) (5) Component Display bezel (includes Mylar screw covers): For use with HP models For use with Compaq models Display cable (includes display panel cable and webcam/microphone cable) Non-touch screen Touch screen Webcam/microphone module HD - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 29
models: For use in black licorice/textured HP 15 models For use in sparkling black HP 15 models For use in gray HP 15 models For use in white HP 15 models For use in red HP 15 models For use in silver HP 15 models For use in blue HP 15 models For use in purple HP 15 models For use in black Compaq - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 30
Mass storage devices Item (1) (2) Component Optical drive (DVD+/-RW Double-Layer SuperMulti) Hard drive, SATA; does not include bracket): 1-TB, 5400-rpm, 2.5-inch 750-GB, 5400-rpm, 2.5-inch 500-GB, 5400-rpm, 7-mm Hard drive bracket Spare part number 750636-001 778192-005 778190-005 778186-005 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 31
Plastics Kit Item (1) (2) Component Plastics Kit, includes: Left cover Right cover Rubber Kit Component Rubber Kit, includes: Front feet Rear feet Spare part number 749656-001 Spare part number 749652-001 Plastics Kit 23 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 32
) 65-W, non-PFC, 4.5 mm (for use in all countries and regions except for the People's Republic of China and India) 45-W non-PFC, non-slim HP Smart AC adapter (for use in all countries and regions except for the People's Republic of China and India) Power cord (3-pin, black, 1.00-m): ● For - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 33
) Display enclosure for use in black licorice/textured HP 15 models Display enclosure for use in gray Compaq 15 models Base enclosure for use in defeatured HP 15 and Compaq 15 models Display bezel for use with HP models Display bezel for use with Compaq 15 models Display cable for use in models with - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 34
Spare part number Description 749658-001 Keyboard for use in the United States 749658-031 Keyboard for use in the United Kingdom 749658-041 Keyboard for use in Germany 749658-051 Keyboard for use in France 749658-061 Keyboard for use in Italy 749658-071 Keyboard for use in Spain 749658-131 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 35
Spare part number 755530-031 755530-061 755530-081 755530-111 755530-201 755530-291 755530-AA1 755530-AB1 755530-AD1 755530-AR1 755530-BB1 755530-D61 759873-001 759873-501 759873-601 759874-001 759874-501 759874-601 759875-001 759875-501 759875-601 759876-001 759876-501 759876-601 759877-001 759877- - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 36
for use in black Compaq 15 models Display enclosure for use in gray HP 15 models Display enclosure for use in red HP 15 models Display enclosure for use in white HP 15 models Display enclosure for use in blue HP 15 models Display enclosure for use in silver HP 15 models System board with an - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 37
Spare part number 764103-001 764103-501 764103-601 764104-001 764104-501 764104-601 764105-001 764105-501 764105-601 764106-001 764106-501 764106-601 764107-001 764107-501 764107-601 764108-001 764108-501 764108-601 764109-001 764109-501 764109-601 764110-001 Description System board with Intel - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 38
for use in blue HP 15 touch screen models Display enclosure for use in silver HP 15 touch screen models Display enclosure for use in sparkling black HP 15 touch screen models For use in full-featured HP 15 and Compaq 15 models Top cover for use in purple HP 15 models (includes touchpad) Display - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 39
bracket) 1-TB, 5400-rpm, 2.5-in SATA hard drive (does not include cable or bracket) Display enclosure for use in purple HP 15 models Display enclosure for use in purple Compaq 15 models System board with Intel Core i3-4030U processor and UMA graphics memory for use in non-touch screen models without - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 40
Spare part number 779469-001 779469-501 779469-601 779470-001 779470-501 779470-601 779471-001 779471-501 779471-601 781623-001 784567-001 784567-501 784567-601 788287-001 788287-501 788287-601 788288-001 788288-501 788288-601 788289-001 788289-501 788289-601 Description System board with Intel - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 41
Spare part number 788290-001 788290-501 788290-601 788291-001 788291-501 788291-601 789106-001 789106-501 789106-601 789107-001 789107-501 789107-601 789108-001 789108-501 789108-601 790668-001 790668-501 790668-601 790669-001 790669-501 790669-601 790670-001 Description System board with Intel - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 42
Spare part number 790670-501 790670-601 790671-001 790671-501 790671-601 790672-001 790672-501 790672-601 790673-001 790673-501 790673-601 790674-001 790674-501 790674-601 790675-001 790675-501 790675-601 792302-001 792302-501 792302-601 795814-001 795814-501 Description System board with Intel - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 43
Spare part number 795814-601 795815-001 795815-501 795815-601 801859-001 801859-501 801859-601 801860-001 801860-501 801860-601 801861-001 801861-501 801861-601 801862-001 801862-501 801862-601 Description System board with Intel Core i7-5500U processor and 2 GB of discrete graphics memory for use - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 44
36 Chapter 3 Illustrated parts catalog - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 45
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 46
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 47
V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 48
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 49
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. many as 5 screws that must be removed, replaced, or loosened when servicing Customer SelfRepair parts. Make special note of each screw size and location during - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 50
3. Remove the battery from the computer (3). 42 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 51
Optical drive Description DVD+/-RW Double-Layer SuperMulti Drive Spare part number 750636-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 52
5. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. 44 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 53
Keyboard Description Keyboard for use in the United States Keyboard for use in the United Kingdom Keyboard for use in Germany Keyboard for use in France Keyboard for use in Italy Keyboard for use in Spain Keyboard for use in Portugal Keyboard for use in Turkey Keyboard for use in Greece Keyboard for - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 54
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 41). To remove the keyboard: 1. Position the computer upside down with the front toward you. 2. Remove the - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 55
5. Rotate the keyboard over onto the palm rest (1), and the lift the ZIF connector (2) and disconnect the keyboard cable from the system board (3). Reverse this procedure to install the keyboard. Component replacement procedures 47 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 56
48 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 57
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions replaced, or loosened when servicing Authorized Service Provider only parts. HP 15 models Touch screen for use in Compaq 15 models Display bezel For use with HP - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 58
to the display, and then remove the module enough to access the cable connection on the module (1). 50 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 59
c. Disconnect the cable (2) from the module. 5. To remove the display panel: a. Remove the four Phillips PM2.5×3.5 screws that secure the display panel to the enclosure. b. Rotate the display panel onto the keyboard to gain access to the display cable connection on the back of the panel (1). - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 60
cable (3). Reverse this procedure to reassemble and install the display bezel, webcam/microphone module, and display panel. 52 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 61
includes the TouchPad. Description Top cover for use in black HP 15 models (includes touchpad) Top cover for use in purple HP 15 models (includes touchpad) Top cover for use in black HP 15 models (includes touchpad) Top cover for use in red HP 15 models (includes touchpad) Top cover for use in white - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 62
with the front toward you. 6. Disconnect the power button board cable (1) and the touchpad button board cable (2). 54 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 63
7. Remove the four Phillips PM2.5×5.0 screws (3) that secure the top cover to the computer. 8. Lift the rear edge of the top cover (1) until it disengage from the base enclosure. 9. Remove the top cover (2). Reverse this procedure to install the top cover. Component replacement procedures 55 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 64
through the hole in top cover (3). Reverse this procedure to install the power button board and cable. 56 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 65
TouchPad button board Description TouchPad button board (includes bracket) Spare part number 749651-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 66
4. Remove the TouchPad button board and cable. Reverse this procedure to install the power button board and cable. 58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 67
Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket. Description 1-TB, 5400-rpm, 2.5-inch 750 GB, 5400 rpm, 2.5 inch 500-GB, 5400-rpm, 7-mm Hard drive bracket Spare part number 778192-005 778190-005 778186-005 749648-001 Before removing the hard drive, follow - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 68
hard drive bracket from the hard drive (2). Reverse this procedure to reassemble and install the hard drive. 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 69
in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact support. Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 70
the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module. 62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 71
Fan NOTE: The fan spare part kit includes replacement thermal materials. Description Fan Spare part number 753894-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3.0 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 72
4. Remove the fan from the computer (3). Reverse this procedure to install the fan. 64 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 73
Power connector cable Description Power connector cable Spare part number 749647-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 74
-xxx 788290-xxx 760969-xxx 759874-xxx 759873-xxx 765444-xxx 775393-xxx 775394-xxx 759875-xxx 66 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 75
Description ● Intel Core i3-4010U processor and 1 GB of discrete graphics ● Intel Core i3-4010U processor and 2 GB of discrete graphics ● Intel Core i3-4030U processor and UMA graphics ● Intel Core i3-4030U processor and 1 GB of discrete graphics ● Intel Core i3-4030U processor and 2 GB of discrete - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 76
cable (4): Display cable 2. Remove the two Phillips PM2.5×5.0 screws (5) that secure the system board to the computer. 68 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 77
3. Lift the right side of the system board (1), and then pull the board away from the computer enough to disengage the connectors from the side of the base enclosure (2). NOTE: Be careful not to inadvertently disconnect the speaker cable when lifting the system board. 4. Flip the system board upside - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 78
board to the base enclosure. 5. Remove the USB board (4). Reverse this procedure to install the USB board. 70 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 79
Speakers Description Speakers (includes left and right speakers and cable) Spare part number 749653-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 80
. 2. Loosen the screws on the heat sink (1) that secure the heat sink assembly to the system board. 72 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 81
3. Remove the heat sink assembly (2) from the system board. Discrete graphics: UMA graphics: Component replacement procedures 73 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 82
the heat sink (1) and the processor (2). Reverse this procedure to reassemble and install the heat sink assembly. 74 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 83
RTC battery Description RTC battery Spare part number 759981-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 84
(2) by pulling it away from the slot at an angle. Reverse this procedure to install a memory module. 76 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 85
, touch screen models Black licorice/textured HP 15 models Sparkling black HP 15 models Blue HP 15 models Silver HP 15 models White HP 15 models Red HP 15 models Gray HP 15 models Purple HP 15 models Gray Compaq 15 models Black Compaq 15 models Purple Compaq 15 models Display enclosure, non-touch - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 86
Description Gray HP 15 models Red HP 15 models White HP 15 models Blue HP 15 models Silver HP 15 models Gray Compaq 15 models Purple HP 15 models Black Compaq 15 models Display hinges (left and routing path (2). 78 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 87
3. Release the wireless antenna cables from the clips (3) built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 4. Remove the four - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 88
the display panel: a. Remove the four Phillips PM2.5×3.5 screws that secure the display panel to the enclosure. 80 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 89
NOTE: In this procedure, the display will NOT be connected to the computer, as shown in the following image. b. Rotate the display panel onto the keyboard to gain access to the display cable connection on the back of the panel (1). c. On the back of the display panel, release the adhesive strip (2) - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 90
antenna cables and transceivers, release the wireless antenna cables from the clips built into the display enclosure. 82 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 91
6. To remove the display/webcam cable, remove the cable from the clips built into the display enclosure (1), and then remove the cable from the display enclosure (2). 7. If replacing the display enclosure, be sure that the subcomponents (including the webcam/microphone module, the antenna receivers, - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 92
84 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 93
7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 94
support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 95
options to download HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage-Provides access to the latest UEFI version 1. Go to http://hp.com/go/techcenter/pcdiags. 2. Click the UEFI Download link, and then select Run. Option 2: Support and Drivers pages-Provide downloads - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 96
88 Chapter 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 8.1 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 97
to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1. Turn on the main Computer Setup screen, press esc, and then follow the on-screen instructions. NOTE: You can use either a pointing device (TouchPad, pointing stick, or - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 98
screen, and then follow the on-screen instructions. - or - Use the tab key HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 99
hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. Click the option for software and driver To start HP PC Hardware Diagnostics - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 100
options to download HP PC Hardward Diagnostics to USB device. Option 1: HP PC Diagnostics homepage-Provides access to the latest UEFI version 1. Go to http://www.hp.com/go/techcenter/pcdiags. 2. Click the UEFI Dowload link, and then select Run. Option 2: Support and Drivers pages-Provides downloads - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 101
to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 102
39.6-cm (15.6-in) display specifications Active diagonal size Resolution Active area PPI Surface treatment Contrast ratio Response time Brightness 8 ms 200 nits (typical) SVA LED 1.4 (typ), 1.6 (max) 12,000 hours (0.313, 0.329) +/- 0.02 +/- 0.03 45% typical U.S. 15.6-in 94 Chapter 9 Specifications - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 103
°F to 140°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 95 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 104
RAM CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM 1.5 cm (0.59 in) 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 0.74 μm CD < 175 ms < 285 ms Line-out, 0.7 Vrms 2 MB DVD < 230 ms < KB/sec 2,700 KB/sec 6,750 KB/sec Multiword DMA Mode < 15 seconds < 6 seconds 96 Chapter 9 Specifications - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 105
Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 106
screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 107
(select models only)-Reinstalls the operating system and all hardwarerelated drivers and software, but not other software applications. ● Factory Reset the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 108
- or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 109
computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or restore the computer to its original factory state. You can create an HP Factory Image Restore DVD, using an installed or an external DVD±RW - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 110
HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually : Do you want to start the System-Restore? 6. Follow the on-screen instructions. NOTE: You can also restore the computer from the partition by restarting the computer - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 111
12 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 112
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 113
plug) must bear the BSMI certification mark. 7. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or CUL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3X0.75/1.00mm2 conductor size, with - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 114
106 Chapter 12 Power cord set requirements - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 115
remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that site at http://www.eiai.org. This section provides disassembly instructions for the display assembly. The display assembly must be disassembled - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 116
2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3). 4. Disconnect all display panel cables (1) from the display inverter and remove the inverter - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 117
6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 118
12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel upright. 15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 110 Chapter 13 Recycling - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 119
17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. 19. Disconnect the - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 120
22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 112 Chapter 13 Recycling - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 121
14 boot order changing HP Recovery Manager 100 bottom 14 buttons left TouchPad 8 power 10 right TouchPad 8 C cables, service considerations 37 caps lock 15 Computer Setup navigating and selecting 89 restoring factory settings 90 computer specifications 93 connector, power 7 connectors, service - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 122
HP PC Hardware Diagnostics (UEFI) downloading 87, 92 using 86 HP Recovery Manager correcting boot problems 100 starting 99 HP Recovery media creating 97 recovery 100 HP number 13 service 13 wireless certification 14 WLAN 14 latch, battery release 12 left cover illustrated 23 legacy support, USB 89 - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 123
3 processors 1 product name 1 security 4 serviceability 4 video 3 wireless 3 product name 1 product name and number, computer 13 R recovery 101 discs 97, 100 HP Recovery Manager 99 media 100 options 98 starting 99 supported discs 97 system 99 USB flash drive 100 using HP Recovery media 98 recovery - HP 15-r200 | 15 Notebook PC 15 TouchSmart Notebook PC 15 Notebook PC 15 TouchSma - Page 124
116 Index
HP 15 Notebook PC
HP 15 TouchSmart Notebook PC
Compaq 15 Notebook PC
Compaq 15 TouchSmart Notebook PC
Maintenance and Service Guide