Home » HP Manuals » Multifunction Devices » HP 3030 » Manual Viewer

HP 3030 Service Manual - Page 352

CIS Scanner Error message, classes, HP Technical Training - laserjet scanner setup

UPC - 829160074764

Add to My Manuals
Save this manual to your list of manuals

Page 352 highlights

C cables flexible flat, HP LaserJet 3015 291 interface, ordering 284 calibration, scanner 49 caller-ID boxes 231, 232 Canada DOC regulations 25 Canceled copy. error message 193 Canceled scan error message 193 Canceled send error message 194 card stock specifications 41 Care Pack, HP 17 cartridge-door part number 309 removing 163 cartridges checking 206, 238 cleaning near 54 drum rotation check 237 extending life of 76 life expectancies 48 operations 83, 84 part numbers 284, 305 recycling 18 refilled 18 removing 154 warranty 16 central processing unit (CPU), formatter 75 characters, misprinted 208, 212 charging roller operations 83 power supply 81 checklists toner cartridge inspection 206 troubleshooting 188 checks control panel 235 drum rotation 237 half-self-test 235 high-voltage contacts 238 circuitry, power system 80 CIS (contact image sensor) 91 CIS Scanner Error message 203 classes, HP Technical Training 282 cleaning about, precautions 50 exterior 50 glass 51 high-voltage connection points 238 lid backing 52 media guides 210 print path 50 print-cartridge area 54 separation pads 56 toner off skin or fabric 55 Cleaning Mode message 194 cleaning stage, image formation process 84 334 Index clipped pages, troubleshooting 207 cloth, toner 284 CO 96, 99 CODEC circuitry 96 codes event log 204 fax receive 243 fax send 248 Coldfire processor 75 colored paper, troubleshooting 218 Comm. error message 194 commands, PJL 268 Common settings menu 35 communication operations 75, 77 complex pages, printing 77 component locations HP LaserJet 3015 272, 277 HP LaserJet 3020/3030 276, 277 conditioning stage, image formation process 83 configuration report, printing 241 consumables ordering 282 contact image sensor (CIS) 91 continuous self-test 262 contrast, troubleshooting 218 control panel bezel, removing HP LaserJet 3015 112 bezel, removing HP LaserJet 3020/3030 139 bezel, replacing 66 buttons 33 components 31, 76 languages, HP LaserJet 3015 291 languages, HP LaserJet 3020 301 languages, HP LaserJet 3030 302 menus 33 messages 193 part number, HP LaserJet 3015 287 removing HP LaserJet 3015 113 removing HP LaserJet 3020/3030 139 reports, printing 241 test 235 troubleshooting 189 controller PCA 78 copier operations 75 specifications 9, 11 Copy setup menu 34 copying acoustic emissions 9, 11 contrast, troubleshooting 218 features 4 feeding problems, troubleshooting 229 image quality, troubleshooting 216 loading originals 44 reduction and enlargement capability 9, 11 speed 9, 11 troubleshooting 190 ENWW

Section	Page
Product Information	19
Product configurations	20
HP LaserJet 3015, 3020, and 3030 all-in-one products	20
HP LaserJet 3015 all-in-one product	21
HP LaserJet 3020/3030 all-in-one product	21
Product features	22
Overview of products	23
Hardware components	23
Product identification	25
Model and serial numbers	25
Product specifications	26
Physical specifications	26
Environmental specifications (all models)	26
HP LaserJet 3015 performance specifications	26
HP LaserJet 3020/3030 performance specifications	28
Electrical specifications (all models)	30
Acoustic emissions (all models)	30
Skew specifications (all models)	30
HP LaserJet 3030 fax capabilities	31
HP LaserJet 3015, 3020, and 3030 all-in-one battery	32
Warranty statement	33
HP’s Premium Protection print-cartridge warranty	34
Extended warranty	35
Print-cartridge information	36
Refilled print cartridges	36
HP LaserJet printing supplies	36
HP Printing Supplies Returns and Recycling Program information	36
FCC regulations	38
Telephone Consumer Protection Act (United States)	40
IC CS-03 requirements	41
Declaration of Conformity	42
Safety statements	43
Laser safety statement	43
Canada DOC regulations	43
Laser statement for Finland	44
Korean EMI statement	44
Australian EMC requirements	44
Regulatory information for the European Union countries/regions	45
Operation	47
Operating environment	48
Identifying the control-panel components	49
Control-panel menu structure	51
To use the control-panel buttons	51
To print the control-panel menu structure	51
Product media specifications	55
Main input tray (all models)	55
Automatic document feeder (ADF) specifications	56
To gain access to the optimizing feature	56
Guidelines for using media	57
Paper and transparencies	57
Common media problems table	57
Labels	58
Envelopes	58
Card stock and heavy media	59
Loading media	61
Media input tray	61
Priority input tray	61
Specific types of media	61
Media information for ADF originals	61
Media information for the flatbed (HP LaserJet 3020 and 3030)	62
Loading originals to copy or scan	62
Loading originals into the LJ 3020 and 3030 ADF input tray	63
Loading originals onto the LJ 3020 and 3030 flatbed scanner	64
Maintenance	65
Life expectancies of parts that wear	66
Scanner calibration	67
Cleaning the product	68
To clean the print path	68
Cleaning the glass	68
Cleaning the print-cartridge area	72
To cleaning the print-cartridge area (all models)	72
Cleaning the printer pickup roller (all models)	73
Cleaning the printer separation pad (all models)	74
User replaceable parts	75
Printer pickup roller (all models)	75
Printer separation pad (all models)	77
Printer main input tray (all models)	78
HP LaserJet 3015 ADF pickup roller	79
HP LaserJet 3015 ADF separation pad set	80
HP LaserJet 3015 ADF input tray	80
HP LaserJet 3015 ADF output bin	81
HP LaserJet 3020 and 3030 ADF pickup roller	81
HP LaserJet 3020 and 3030 ADF separation pad	84
HP LaserJet 3020 and 3030 control-panel bezel	84
Operational overview	87
Basic functions (all models)	88
Basic sequence of operation	89
Formatter system	93
Central processing unit	93
Line interface unit (HP LaserJet 3015 and 3030 only)	93
Standard boot process	93
RAM	94
Parallel interface or universal serial bus (USB) interface	94
Control panel	94
EconoMode	94
MEt	95
Enhanced I/O	95
PJL overview	95
Printer functions (all models)	96
Engine control system (engine control unit and power-supply assembly)	96
Image-formation system	101
Print cartridge	102
Printer paper-feed system	102
Jam detection in the printer	103
HP LaserJet 3015 all-in-one unique components	105
Basic operation	105
HP LaserJet 3020 and 3030 all-in-one unique components	111
Scanner and ADF functions and operation	111
Fax functions and operation (HP LaserJet 3015 and 3030 only)	114
PSTN operation	114
The fax subsystem	114
Formatter in the fax subsystem	114
LIU in the fax subsystem	114
Fax page storage in flash memory	117
Removal and replacement	119
Removal and replacement strategy	121
Required tools	121
Before performing service	121
After performing service	122
Parts removal order	122
HP LaserJet 3015 all-in-one	125
Link assemblies and scanner support frame springs	125
Scanner side covers	128
Separation-pad set	129
Control-panel bezel	130
Control-panel assembly	131
Media lever and media lever torsion spring	132
Separation pad assembly	133
Scanner assembly	136
Scanner assembly top cover	144
Top-cover assembly	147
Pickup roller	148
White platen	149
HP LaserJet 3020 and 3030 all-in-one	151
ADF input tray	151
Flatbed lid	152
Link assemblies and scanner support frame springs	154
Control-panel bezel	157
Control-panel assembly	157
ADF separation pad	158
ADF input-tray flag	159
ADF pickup roller	160
ADF scanner glass	161
Scanner assembly	163
Printer (product base)	171
Printer separation pad	172
Print cartridge	172
Printer pickup roller	174
Media input tray	176
Transfer roller	177
Printer side covers	179
Print-cartridge door	181
Rear cover and fuser cover	182
Front cover	183
Installing the scanner cushions	185
Speaker assembly	186
Power supply	187
Formatter and line interface unit (LIU)	189
Scanner support frame	193
Engine controller unit	195
Laser/scanner assembly	199
Main motor	200
Fuser	202
Paper-pickup assembly	204
Troubleshooting	205
Basic troubleshooting	206
Control-panel messages	211
Alert and warning messages	211
Critical error messages	219
Event-log codes	222
Solving image-quality problems	224
Checking the print cartridge	224
Solving print image-quality problems	224
Solving scanning (copying) image-quality problems	234
Repetitive image defect ruler	240
Solving paper-feed problems	241
Jams occur in the printer	241
Solving print paper-feed problems	243
Jams occur in the automatic document feeder (ADF)	245
Solving scanner (copier) paper-feed problems	247
Solving problems with digital subscriber line (DSL) connections	249
Connecting additional devices	249
Functional checks	253
Control-panel test	253
Half self-test functional check	253
Drum rotation functional check	255
High-voltage contacts check	256
Updating the firmware code	258
Troubleshooting tools	259
Printing a configuration report, demonstration page, or menu structure	259
Printing all fax reports at once (HP LaserJet 3015 and 3030 only)	259
T.30 protocol trace (HP LaserJet 3015 and 3030 only)	259
Service-mode functions	280
Secondary service menu	280
Developer’s menu	281
Adjusting the country/region code parameters	282
Soft reset	283
NVRAM init	283
System settings for localized products	284
Printer job language (PJL) software commands	286
Main wiring	287
Component locations, HP LaserJet 3015 all-in-one	290
Component locations, HP LaserJet 3020 and 3030 all-in-one	294
Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base)	295
Parts and diagrams	299
Ordering parts and supplies	300
Parts that wear	300
Parts	300
World-wide customer support	300
Accessories	302
Common hardware	302
How to use the parts lists and diagrams	303
HP LaserJet 3015 scanner assembly	304
HP LaserJet 3020/3030 scanner assembly	314
HP LaserJet 3015/3020/3030 printer base	322
Alphabetical parts list	338
Numerical parts list	344

Match case Limit results 1 per page

cables

flexible flat, HP LaserJet 3015

291

interface, ordering

284

calibration, scanner

caller-ID boxes

231, 232

Canada DOC regulations

Canceled copy. error message

193

Canceled scan error message

193

Canceled send error message

194

card stock specifications

Care Pack, HP

cartridge-door

part number

309

removing

163

cartridges

checking

206, 238

cleaning near

drum rotation check

237

extending life of

life expectancies

operations

83, 84

part numbers

284, 305

recycling

refilled

removing

154

warranty

central processing unit (CPU), formatter

characters, misprinted

208, 212

charging roller

operations

power supply

checklists

toner cartridge inspection

206

troubleshooting

188

checks

control panel

235

drum rotation

237

half-self-test

235

high-voltage contacts

238

circuitry, power system

CIS (contact image sensor)

CIS Scanner Error message

203

classes, HP Technical Training

282

cleaning

about, precautions

exterior

glass

high-voltage connection points

238

lid backing

media guides

210

print path

print-cartridge area

separation pads

toner off skin or fabric

Cleaning Mode message

194

cleaning stage, image formation process

clipped pages, troubleshooting

207

cloth, toner

284

96, 99

CODEC circuitry

codes

event log

204

fax receive

243

fax send

248

Coldfire processor

colored paper, troubleshooting

218

Comm. error message

194

commands, PJL

268

Common settings menu

communication operations

75, 77

complex pages, printing

component locations

HP LaserJet 3015

272, 277

HP LaserJet 3020/3030

276, 277

conditioning stage, image formation process

configuration report, printing

241

consumables

ordering

282

contact image sensor (CIS)

continuous self-test

262

contrast, troubleshooting

218

control panel

bezel, removing HP LaserJet 3015

112

bezel, removing HP LaserJet 3020/3030

139

bezel, replacing

buttons

components

31, 76

languages, HP LaserJet 3015

291

languages, HP LaserJet 3020

301

languages, HP LaserJet 3030

302

menus

messages

193

part number, HP LaserJet 3015

287

removing HP LaserJet 3015

113

removing HP LaserJet 3020/3030

139

reports, printing

241

test

235

troubleshooting

189

controller PCA

copier

operations

specifications

9, 11

Copy setup menu

copying

acoustic emissions

9, 11

contrast, troubleshooting

218

features

feeding problems, troubleshooting

229

image quality, troubleshooting

216

loading originals

reduction and enlargement capability

9, 11

speed

9, 11

troubleshooting

190

334

Index

ENWW